Turnover and Retention Concepts
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Questions and Answers

What does Total Worker Health aim to achieve in organizations?

  • Increase productivity through stricter policies.
  • Promote competition among employees to enhance performance.
  • Focus solely on workplace accidents and fatalities.
  • Integrate safety and wellness programs for systematic change. (correct)

Which of the following is not included in the measurable outcomes of workplace accidents?

  • Bullying incidents (correct)
  • Falls
  • Slips
  • Trips

Which aspect does workplace bullying significantly relate to?

  • The ratio of safety to wellness programs.
  • Employee stress and well-being. (correct)
  • Employee productivity levels.
  • Incidence of workplace injuries.

What do workplace interventions specifically refer to?

<p>Focused efforts on particular issues or outcomes. (B)</p> Signup and view all the answers

Which of the following statements about workplace fatalities is accurate?

<p>They can be analyzed as safety and health outcomes. (D)</p> Signup and view all the answers

What is the formula for calculating the turnover rate?

<p>Number of departures during the year divided by the average number of employees during the year times 100. (B)</p> Signup and view all the answers

Which of the following best describes a 'boomerang employee'?

<p>A former employee who returns to the same organization after leaving. (A)</p> Signup and view all the answers

What does 'employment at will' mean?

<p>Employers can terminate employees at any time without cause, and employees can quit at any time. (D)</p> Signup and view all the answers

What is the primary focus of 'employability' in organizations?

<p>To provide employees with skills for successful career advancement. (D)</p> Signup and view all the answers

Which option describes 'involuntary turnover'?

<p>Terminations initiated by the organization. (C)</p> Signup and view all the answers

What is the purpose of 'stay interviews'?

<p>To determine why employees remain with the organization and encourage their retention. (C)</p> Signup and view all the answers

What does the Fair Labor Standards Act primarily regulate?

<p>Overtime pay, minimum wage, and working hours for non-exempt employees. (D)</p> Signup and view all the answers

Which statement accurately describes 'job evaluation'?

<p>A systematic approach to assess the relative worth of jobs within an organization. (C)</p> Signup and view all the answers

What does pay secrecy refer to?

<p>Practices aimed at suppressing pay information exchange (A)</p> Signup and view all the answers

Which component of expectations theory indicates that individuals believe that high performance will lead to rewards?

<p>Instrumentality (C)</p> Signup and view all the answers

In the context of job evaluation techniques, what is the point factor method?

<p>A technique that assesses the value of positions using defined factors (A)</p> Signup and view all the answers

What does the term total compensation include?

<p>All forms of pay and benefits an employee receives (B)</p> Signup and view all the answers

Which law grants unions fundamental rights and powers, including collective bargaining?

<p>Labor Management Relations Act (B)</p> Signup and view all the answers

What does organizational justice theory focus on?

<p>Perceptions of fairness within the workplace (D)</p> Signup and view all the answers

Which term refers to the willingness of employees to enforce safety regulations within their organization?

<p>Safety participation behavior (B)</p> Signup and view all the answers

What is the goal of pay for performance programs?

<p>To encourage employees to achieve their performance goals with incentives (D)</p> Signup and view all the answers

What do right to work laws prohibit?

<p>Compulsory union membership or fees for employees (B)</p> Signup and view all the answers

What is an employee stock ownership plan designed to do?

<p>Reward employees when company stock shares increase in value (A)</p> Signup and view all the answers

How does reinforcement theory influence behavior?

<p>Through environmental consequences of actions (D)</p> Signup and view all the answers

Which of the following refers to the factors that might interfere with work responsibilities?

<p>Family to work conflict (A)</p> Signup and view all the answers

What aspect of pay transparency is emphasized in organizations?

<p>Communicating pay information openly to employees (D)</p> Signup and view all the answers

Flashcards

Turnover rate

Calculated by dividing the number of employees who left the company during a year by the average number of employees during that year, then multiplying by 100.

Bridge Employment

A situation where a retiring employee's work responsibilities are reduced, often leading to a gradual transition out of the workforce.

Boomerang employee

A former employee who returns to work for the same company after a period of time.

Employability

The ability to gain and develop skills that make an employee valuable in the job market, helping them find and succeed in jobs.

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Employment at will

Understanding that both the employer and the employee can end the employment relationship at any time, with or without cause.

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Voluntary turnover

When an employee decides to leave their job voluntarily, choosing to resign instead of being fired.

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Job satisfaction

The level of satisfaction an employee feels with their job, including aspects like work, supervision, pay, and promotion opportunities.

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Layoffs

A reduction in workforce due to economic or business strategy reasons. Employees are laid off due to these reasons.

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Total Worker Health

A systematic approach that combines traditional workplace safety and health programs with wellness initiatives to improve overall employee well-being.

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Workplace Accidents

Events that occur in the workplace that could lead to injury, illness, or fatality. Examples include slips, trips, falls, and accidents involving machinery.

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Workplace Bullying

Any form of mistreatment or abuse in the workplace, whether by managers, coworkers, or through company culture. It can lead to significant stress and negative impacts on employee well-being.

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Workplace Intervention

A specific issue or problem that needs to be addressed in the workplace, usually with a focused approach. For example, implementing a program to reduce back injuries.

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Workplace Fatalities

Workplace fatalities are a tragic outcome that can result from accidents or other hazardous situations. They represent the most severe safety and health consequence.

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Pay Transparency

Refers to the extent an organization communicates pay information and allows employees to discuss pay.

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Pay Secrecy

Refers to the extent an organization has policies and practices aimed at suppressing communication and exchange of pay information.

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Organizational Justice Theory

Focuses on employee perceptions of fairness regarding pay, benefits, and other aspects of compensation.

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Pay Structure

The structured way an organization applies pay rates and financial rewards to different jobs, skills, or competencies.

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Point Factor Method

A method used to assess the value of different jobs within an organization by assigning pre-defined factors like skills, responsibilities, effort, and working conditions.

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Total Compensation

Includes all forms of pay and benefits an employee receives, such as salary, bonuses, commissions, benefits, and other cash or non-cash compensation.

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Extrinsic Motivation

Refers to an external force that drives an individual to act, often motivated by rewards, recognition, or avoiding punishment.

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Intrinsic Motivation

Refers to an internal force that drives an individual to act, often motivated by a sense of satisfaction, meaning, or enjoyment.

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Goal Setting Theory

Proposes that individuals are more motivated to achieve specific, challenging but attainable goals.

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Instrumentality

Refers to an individual's perception that performing well will lead to desired rewards.

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Valence

The extent that an individual finds a reward attractive or important.

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Pay for Performance Programs

A popular method used by HR departments to incentivize employees to hit performance goals by offering monetary rewards.

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Traditional Pay Programs

Reward employees based on the content of their job description, title, or level.

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Reinforcement Theory

Proposes that environmental consequences influence behavior, like rewards or punishments, leading to changes in future behavior.

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Collective Bargaining

Refers to the process of negotiating wages, hours, and working conditions between a union and an employer in good faith.

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Study Notes

Turnover and Retention

  • Turnover Rate: Calculated as the number of departures during the year divided by the average number of employees, multiplied by 100.
  • Bridge Employment: Reducing hours and job demands for retiring workers.
  • Boomerang Employee: Former employee returning to the organization, often costing less to re-employ.
  • Employability: Focuses on employee skill development to secure and advance careers.
  • Employment at Will: Both organizations and employees can terminate employment at any time.
  • Involuntary Turnover: Employee termination initiated by the organization.
  • Voluntary Turnover: Employee resignation or departure initiated by the employee.
  • Job Satisfaction: Employee contentment with work, supervision, pay, and advancement.
  • Layoffs: Departures due to economic or strategic reasons.
  • Unemployment Insurance: Monetary payments to the unemployed.
  • Work Engagement: Emotional commitment to the work and self-contribution to work.
  • Stay Interviews: Conducted to understand employee reasons for staying and address concerns.
  • Severance Pay: Payment to departing employees.
  • Pulse Surveys: Short, frequent surveys to predict and monitor turnover.

Compensation and Benefits

  • Executive Order 11246: Expanded protections against employment discrimination.
  • Exempt Employees: Not covered by minimum wage and overtime laws.
  • Non-Exempt Employees: Covered by minimum wage and overtime laws.
  • Fair Labor Standards Act: Regulates overtime pay, minimum wage, hours worked, and recordkeeping for nonexempt employees. Covers organizations with $500,000+ annual gross sales.
  • Job Evaluation: Systematic process to determine job worth.
  • Job Structure: Data from internal and external equity sets pay levels for benchmark and non-benchmark jobs.
  • National Labor Relations Act (NLRA): Includes a provision about pay transparency, Section 7 allows employee pay discussions in collective bargaining.
  • Organizational Justice Theory: Focuses on fairness perceptions, stemming from equity theory.
  • Pay Secrecy: Policies and practices to limit pay information exchange.
  • Pay Structure: How an organization applies pay rates to various jobs or skills.
  • Pay Transparency: Extent to which organizations share pay information.
  • Point Factor Method: Job evaluation technique assessing job values based on factors like skills, responsibilities, and effort
  • Reward Systems: Structured incentives based on performance, behavior, or achievement.
  • Total Compensation: All forms of pay, including salary, benefits, bonuses, and commissions.
  • Employee Stock Ownership Plans (ESOPs): Rewards employees with stock share appreciation.
  • Pay for Performance Programs: Encourages employees to reach performance goals through monetary incentives.
  • Traditional Pay Programs: Reward employees based on job description, title, or level. Relatively fixed and stable compensations.

Motivation and Performance

  • Expectancy Theory: Motivation consists of expectancy, instrumentality, and valence.
  • Extrinsic Motivation: External driving forces for behavior.
  • Intrinsic Motivation: Internal driving forces from perceived meaningfulness or enjoyment.
  • Goal-Setting Theory: Specific, difficult, yet attainable goals increase motivation and performance.
  • Instrumentality: Belief that high performance leads to rewards.
  • Merit Pay: Pay increases integrated into base pay.

Labor Relations

  • Collective Bargaining: Negotiating wages, hours, and working conditions between unions and employers.
  • Employee Handbooks: Outlines rules, expectations, onboarding, and enforcement.
  • Labor Management Relations Act: Granted unions rights like collective bargaining and defined unfair labor practices.
  • Labor Management Reporting and Disclosure Act: Regulates union internal workings and ensures fair elections.
  • National Labor Relations Act: Added unfair labor practices for employees and prohibited certain strikes.
  • National Labor Relations Board (NLRB): Supervises union elections and investigates unfair labor practices.
  • Right-to-Work Laws: Individuals aren't compelled to join unions or pay dues.

Work-Life Balance and Well-being

  • Family-to-Work Conflict: Nonwork responsibilities interfering with work.
  • Work-to-Family Conflict: Work responsibilities interfering with nonwork.

Workplace Safety and Health

  • National Institute for Occupational Safety and Health (NIOSH): Supports workplace safety and health research.
  • Occupational Safety and Health Administration (OSHA): Ensures safe working conditions by enforcing standards.
  • Safety Committee: Employee participation in safety-related decisions.
  • Safety Compliance Behavior: Extent workers follow safety rules and regulations.
  • Safety Officer: Examines workplace safety and health issues.
  • Safety Participation Behavior: Willingness to support safety among coworkers.
  • Total Worker Health: Integrates safety and wellness programs for systematic change.
  • Workplace Accidents: Measurable outcomes like slips, trips, and falls.
  • Workplace Fatalities: Measurable outcomes like fatalities.
  • Workplace Injuries: Measurable outcomes like injuries.
  • Workplace Bullying: A form of stress from supervisors, coworkers, or culture.
  • Workplace Intervention: Addressing specific safety or health issues.

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Description

This quiz explores key concepts related to employee turnover and retention strategies in organizations. It covers terms such as turnover rate, bridge employment, and job satisfaction, along with their implications for workforce management. Test your knowledge on how these concepts affect organizational dynamics.

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