Truth-in-Menu Violations

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Questions and Answers

Which scenario illustrates a 'quantity' truth-in-menu violation?

  • Serving Pepsi when Coke was ordered.
  • Charging extra for cheese without notifying the customer.
  • Serving 5 oz of turkey when the menu states '6 oz'. (correct)
  • Listing Grade A eggs but using Grade B eggs.

What constitutes a 'quality' truth-in-menu violation?

  • Using truffles from Italy when the menu says 'French truffles'.
  • Serving cod when the menu lists grouper.
  • Serving yesterday's muffins when the menu says 'baked fresh daily'.
  • Using Grade B eggs when the menu lists Grade A eggs. (correct)

Which situation is an example of a 'price' truth-in-menu violation?

  • Charging extra for cheese without informing the customer. (correct)
  • Serving less quantity than what is listed on the menu.
  • Serving canned strawberries when the menu says 'fresh'.
  • Serving fish that was baked instead of fried.

What defines a 'brand name' truth-in-menu violation?

<p>Using a different brand than what the customer expects. (C)</p>
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Which scenario exemplifies a 'product identification' truth-in-menu violation?

<p>Serving a different type of fish than what is listed. (B)</p>
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Flashcards

"Quantity" truth-in-menu violation

Misrepresenting the amount of an ingredient served compared to what's listed.

"Quality" truth-in-menu violation

Misrepresenting the grade or standard of ingredients used.

"Price" truth-in-menu violation

Charging extra for an item without informing the customer.

"Brand name" truth-in-menu violation

Serving a different product than the brand advertised.

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"Product identification" truth-in-menu violation

Serving a different species of food than the menu states.

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Study Notes

  • A "quantity" truth-in-menu violation: describing a sandwich as stuffed with "6 oz of sliced turkey" but only serving 5 oz.
  • A "quality" truth-in-menu violation: using grade B eggs when the menu lists grade A eggs for a dish.
  • A "price" truth-in-menu violation: charging extra for cheese on a burger without notifying the guest of the charge.
  • A "brand name" truth in menu violation: a customer asks for a Coke and the server brings a Pepsi.
  • A "product identification" truth-in-menu violation: serving grouper for a dish when the menu lists cod.
  • A "point of origin" truth-in-menu violation: advertising "French truffles" but using truffles from Italy.
  • A "merchandising terms" truth-in-menu violation: calling the muffins on the menu "baked fresh daily" when they're yesterday's muffins.
  • A "preservation" truth-in-menu violation: calling the strawberries "fresh" on the menu and using a freshly opened can of strawberries.
  • A "food preparation" truth-in menu violation: calling the fish "fried" but serving fish that was crusted, sprayed with oil, and cooked quickly in a hot oven.
  • A la carte restaurant menus should include a "selling" aspect to its menu descriptions
  • It is inappropriate to include the positive qualities of the Chinese communist party in a Chinese restaurant menu.

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