Podcast
Questions and Answers
Which scenario illustrates a 'quantity' truth-in-menu violation?
Which scenario illustrates a 'quantity' truth-in-menu violation?
- Serving Pepsi when Coke was ordered.
- Charging extra for cheese without notifying the customer.
- Serving 5 oz of turkey when the menu states '6 oz'. (correct)
- Listing Grade A eggs but using Grade B eggs.
What constitutes a 'quality' truth-in-menu violation?
What constitutes a 'quality' truth-in-menu violation?
- Using truffles from Italy when the menu says 'French truffles'.
- Serving cod when the menu lists grouper.
- Serving yesterday's muffins when the menu says 'baked fresh daily'.
- Using Grade B eggs when the menu lists Grade A eggs. (correct)
Which situation is an example of a 'price' truth-in-menu violation?
Which situation is an example of a 'price' truth-in-menu violation?
- Charging extra for cheese without informing the customer. (correct)
- Serving less quantity than what is listed on the menu.
- Serving canned strawberries when the menu says 'fresh'.
- Serving fish that was baked instead of fried.
What defines a 'brand name' truth-in-menu violation?
What defines a 'brand name' truth-in-menu violation?
Which scenario exemplifies a 'product identification' truth-in-menu violation?
Which scenario exemplifies a 'product identification' truth-in-menu violation?
Flashcards
"Quantity" truth-in-menu violation
"Quantity" truth-in-menu violation
Misrepresenting the amount of an ingredient served compared to what's listed.
"Quality" truth-in-menu violation
"Quality" truth-in-menu violation
Misrepresenting the grade or standard of ingredients used.
"Price" truth-in-menu violation
"Price" truth-in-menu violation
Charging extra for an item without informing the customer.
"Brand name" truth-in-menu violation
"Brand name" truth-in-menu violation
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"Product identification" truth-in-menu violation
"Product identification" truth-in-menu violation
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Study Notes
- A "quantity" truth-in-menu violation: describing a sandwich as stuffed with "6 oz of sliced turkey" but only serving 5 oz.
- A "quality" truth-in-menu violation: using grade B eggs when the menu lists grade A eggs for a dish.
- A "price" truth-in-menu violation: charging extra for cheese on a burger without notifying the guest of the charge.
- A "brand name" truth in menu violation: a customer asks for a Coke and the server brings a Pepsi.
- A "product identification" truth-in-menu violation: serving grouper for a dish when the menu lists cod.
- A "point of origin" truth-in-menu violation: advertising "French truffles" but using truffles from Italy.
- A "merchandising terms" truth-in-menu violation: calling the muffins on the menu "baked fresh daily" when they're yesterday's muffins.
- A "preservation" truth-in-menu violation: calling the strawberries "fresh" on the menu and using a freshly opened can of strawberries.
- A "food preparation" truth-in menu violation: calling the fish "fried" but serving fish that was crusted, sprayed with oil, and cooked quickly in a hot oven.
- A la carte restaurant menus should include a "selling" aspect to its menu descriptions
- It is inappropriate to include the positive qualities of the Chinese communist party in a Chinese restaurant menu.
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