Troubleshooting System Boot Issues
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Questions and Answers

What is the first step to resolve the issue of a printer not printing?

  • Plug the USB receiver or cable into another port
  • Check for error messages
  • Open the door or paper/toner compartment
  • Check if the power cable is seated properly (correct)

What is the primary goal of troubleshooting?

  • To improve system performance
  • To identify the root cause of a problem (correct)
  • To replace faulty hardware components
  • To diagnose software issues only

Why may a wireless keyboard or mouse not be responding?

  • The battery is fully charged
  • The battery contacts are dirty (correct)
  • The USB receiver is plugged in correctly
  • The device is out of range

If a system unit does not boot, what is the first step to troubleshoot?

<p>Unplug the power cable and replug it (D)</p> Signup and view all the answers

What is the possible cause of a battery not charging?

<p>The laptop or mobile device shuts off when the power adapter is unplugged (C)</p> Signup and view all the answers

Why would a monitor not display a picture?

<p>The monitor is in sleep mode (D)</p> Signup and view all the answers

What is the first step to resolve the issue of a wireless connection not working?

<p>Check if the wireless radio is on (C)</p> Signup and view all the answers

What should you do if a system unit still does not boot after troubleshooting?

<p>Report it to the computer technician (B)</p> Signup and view all the answers

What should you do if the printer is out of toner/ink?

<p>Replace the toner/ink (D)</p> Signup and view all the answers

What is a possible cause of a system unit not booting?

<p>The power cable is loose or disconnected (B)</p> Signup and view all the answers

Why may a device shut off soon after use?

<p>The battery is dead (D)</p> Signup and view all the answers

What should you do if the monitor controls are improperly adjusted?

<p>Check the monitor controls, brightness and contrast to ensure they are not at the lowest levels (C)</p> Signup and view all the answers

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