Troubleshooting System Boot Issues
12 Questions
1 Views

Choose a study mode

Play Quiz
Study Flashcards
Spaced Repetition
Chat to lesson

Podcast

Play an AI-generated podcast conversation about this lesson

Questions and Answers

What is the first step to resolve the issue of a printer not printing?

  • Plug the USB receiver or cable into another port
  • Check for error messages
  • Open the door or paper/toner compartment
  • Check if the power cable is seated properly (correct)
  • What is the primary goal of troubleshooting?

  • To improve system performance
  • To identify the root cause of a problem (correct)
  • To replace faulty hardware components
  • To diagnose software issues only
  • Why may a wireless keyboard or mouse not be responding?

  • The battery is fully charged
  • The battery contacts are dirty (correct)
  • The USB receiver is plugged in correctly
  • The device is out of range
  • If a system unit does not boot, what is the first step to troubleshoot?

    <p>Unplug the power cable and replug it</p> Signup and view all the answers

    What is the possible cause of a battery not charging?

    <p>The laptop or mobile device shuts off when the power adapter is unplugged</p> Signup and view all the answers

    Why would a monitor not display a picture?

    <p>The monitor is in sleep mode</p> Signup and view all the answers

    What is the first step to resolve the issue of a wireless connection not working?

    <p>Check if the wireless radio is on</p> Signup and view all the answers

    What should you do if a system unit still does not boot after troubleshooting?

    <p>Report it to the computer technician</p> Signup and view all the answers

    What should you do if the printer is out of toner/ink?

    <p>Replace the toner/ink</p> Signup and view all the answers

    What is a possible cause of a system unit not booting?

    <p>The power cable is loose or disconnected</p> Signup and view all the answers

    Why may a device shut off soon after use?

    <p>The battery is dead</p> Signup and view all the answers

    What should you do if the monitor controls are improperly adjusted?

    <p>Check the monitor controls, brightness and contrast to ensure they are not at the lowest levels</p> Signup and view all the answers

    More Like This

    IT Essentials 7.0: Conceptos Clave Explorados
    12 questions
    Desktop Support Engineer Techniques
    13 questions

    Desktop Support Engineer Techniques

    UnparalleledAntigorite1485 avatar
    UnparalleledAntigorite1485
    Computer Hardware Troubleshooting Quiz
    0 questions
    Use Quizgecko on...
    Browser
    Browser