16 Questions
What is an Ad Hoc Tour Package?
A tour put together according to the specifications of a client
What is Accompanied Baggage?
Baggage carried on the same craft as a passenger
What is Arrival Transfer?
A trip from a destination gateway to a place of lodging
What is an Airport Representative?
An employee of a travel agency who assists arriving guests
What is an Airline Code used for?
The two alphanumeric abbreviations of air carriers used by travel agents and tour operators
What does Availability refer to?
Space or services ready for sale, reservations, or commitment to a customer
What is the definition of 'Back of the house' in the context of lodging establishments?
Areas where guests do not normally come into direct contact
What is the meaning of 'Booking Card' in the travel context?
A document prepared by a travel counsellor containing travel information
What does the term 'Bump off' mean in the travel industry?
To off-load passengers from a flight or trip
What is the definition of 'Business Class' in the context of travel?
All travel by a class superior to economy but lower than first class service
What does the term 'Carrying Capacity' refer to in a tourist facility?
The maximum number of travelers that can be accommodated at any given time
What is the meaning of 'Cancellation Charge' in the context of travel reservations?
A fee collected for failing to collect reserved space
What does 'Charter' mean in the context of travel?
A contract for the exclusive use of transportation equipment on specific dates or itinerary
What is meant by 'Check-in Time' in the context of hotels?
The time when a guest may occupy the room after arriving at the hotel
What is meant by 'Conducted Tour' in the context of travel?
A tour accompanied by a tour escort throughout
'Conjunction Ticket' refers to:
'Two or more air tickets concurrently issued which together constitute a single contract'
Study Notes
Travel Industry Terminology
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Ad Hoc Tour Package: A customized tour package created for a specific group or individual, often with unique requirements or requests.
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Accompanied Baggage: Luggage that is checked in and accompanies a passenger on the same flight.
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Arrival Transfer: A transportation service provided to transfer passengers from the airport to their accommodation or destination.
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Airport Representative: A person or staff responsible for assisting passengers with flight-related issues, such as check-in, baggage claims, and boarding at the airport.
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Airline Code: A unique identifier used to identify an airline, its flights, and services.
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Availability: The number of rooms, seats, or spaces available for booking or reservation in a travel-related service or facility.
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Back of the House: The areas of a lodging establishment, such as a hotel, that are not accessible to guests, including staff-only areas, kitchens, and maintenance areas.
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Booking Card: A document or record used to confirm and detail a travel reservation, including passenger information and travel arrangements.
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Bump off: A situation where a passenger is denied boarding or removed from a flight due to overbooking or other reasons.
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Business Class: A higher level of service and amenities offered on an airline, typically including more comfortable seating, priority check-in, and upgraded in-flight services.
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Carrying Capacity: The maximum number of passengers or guests that a tourist facility, such as a hotel or attraction, can accommodate.
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Cancellation Charge: A fee or penalty imposed on a passenger for cancelling a travel reservation or booking.
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Charter: A private or customized travel arrangement, often for a group or tour, where a carrier or service provider is hired exclusively for the trip.
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Check-in Time: The designated time when guests can officially check-in and occupy their rooms at a hotel.
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Conducted Tour: A guided tour where a tour leader or guide accompanies the group and provides commentary and assistance throughout the trip.
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Conjunction Ticket: A type of ticket that combines two or more separate flights or travel segments into a single ticket, often for connecting or multi-city travel.
Test your knowledge of travel trade terms with this quiz. From ad hoc tour packages to air tickets, this quiz covers various terms related to the travel and tourism industry.
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