Org. Theory and Design: Chapter 4 (MC)

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Questions and Answers

What happens when organizations begin to exchange more specific goods and services?

  • Transaction costs decrease
  • Bureaucratic costs decrease
  • Uncertainty decreases
  • Transaction costs increase (correct)

In a high-transaction-cost situation, what should an organization choose to manage exchanges?

  • Long-term contracts (correct)
  • Increased uncertainty
  • Informal linkage mechanism
  • More exchange partners

What are bureaucratic costs considered to be according to the text?

  • Costs of operating linkage mechanisms (correct)
  • Difficult to avoid
  • Costs of achieving integration and communication
  • External transaction costs

How can transaction cost theory help managers in choosing an interorganizational strategy?

<p>By weighing transaction cost savings against bureaucratic costs (D)</p> Signup and view all the answers

When should an organization use more formal linkage mechanisms to govern its exchanges?

<p>When transaction costs increase (C)</p> Signup and view all the answers

What is the impact of uncertainty on transaction costs?

<p>Uncertainty increases transaction costs (C)</p> Signup and view all the answers

What is the process of establishing and controlling the division of labor, or degree of specialization, in the organization?

<p>Differentiation (D)</p> Signup and view all the answers

Which of the following is a subunit composed of a group of people who possess similar skills or use the same kind of knowledge, tools, or techniques to perform their jobs?

<p>Function (D)</p> Signup and view all the answers

What is the process of coordinating various tasks, functions, and divisions so they work together, not at cross purposes?

<p>Integrating (B)</p> Signup and view all the answers

Which mechanism coordinates various organizational roles by differentiating people based on the amount of authority they possess?

<p>Hierarchy of authority (B)</p> Signup and view all the answers

What refers to the way an organization groups organizational tasks into roles and roles into subunits (functions and divisions)?

<p>Vertical differentiation (B)</p> Signup and view all the answers

Which type of department is created to coordinate the activities of functions or divisions?

<p>Integrating department (B)</p> Signup and view all the answers

What is the power to hold people accountable for their actions and to make decisions concerning the use of organizational resources?

<p>Authority (B)</p> Signup and view all the answers

What enables an organization to keep its departments in operation?

<p>Maintenance functions (D)</p> Signup and view all the answers

What is a business authorized to sell a company’s products in a certain area, with the right to use its resources in return for a fee or a share of the profits?

<p>Franchising (D)</p> Signup and view all the answers

Which mechanism can be seen as a way to achieve the benefits of a formal linkage mechanism without incurring its costs?

<p>Keiretsu (C)</p> Signup and view all the answers

What are the building blocks of differentiation?

<p>Subunits (C)</p> Signup and view all the answers

Which function allows an organization to adjust to changes in the environment?

<p>Adap ve func ons (A)</p> Signup and view all the answers

What is the advantage of centralization?

<p>Lets top managers coordinate organizational activities and keep the organization focused on its goals (C)</p> Signup and view all the answers

What is the downside of decentralization?

<p>Makes planning and coordination very difficult (C)</p> Signup and view all the answers

What is mutual adjustment in the context of organizational structures?

<p>The evolving process through which people use their current best judgment of events rather than standardized rules (B)</p> Signup and view all the answers

What is the purpose of formalization in organizational structures?

<p>To induce people to behave in predictable, accountable ways (B)</p> Signup and view all the answers

In what type of organizational structure do specific norms and values develop emphasizing personal competence, expertise, and freedom to act in innovative ways?

<p>Organic structure (A)</p> Signup and view all the answers

According to the contingency theory, what must an organization do in response to various contingencies?

<p>Tailor the design of its structure to control the external environment (D)</p> Signup and view all the answers

What is the purpose of socialization in an organization?

<p>To learn the norms of an organization and internalize unwritten rules of conduct (B)</p> Signup and view all the answers

What is the disadvantage of high formalization in an organization?

<p>Promotes inflexibility and slows down decision-making processes (D)</p> Signup and view all the answers

What results when an organization chooses joint specialization, complex integrating mechanisms, decentralization, and mutual adjustment?

<p>Organic structure (B)</p> Signup and view all the answers

What is the mechanism designed to induce people to behave in predictable, accountable ways?

<p>Standardization (A)</p> Signup and view all the answers

According to Paul Lawrence and Jay Lorsch, what has a direct effect on the extent of differentiation inside an organization?

<p>Strength of forces in the general and specific environments (C)</p> Signup and view all the answers

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