Trainee Timeline and Expectations
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Questions and Answers

What is the required timeline for the training program?

Days 1-2: Infield auditions Set Up Day 3: Orientation Days 4-11: Training Days Day 12: Final Test & Driver Safety Training/Road test Days 13 & 14: DST Days

What are infield auditions?

Infield auditions, also known as ride alongs, are the new hires' first impressions of the company and their first experience with junking.

How many days can infield auditions last?

Infield auditions cannot exceed 2 days.

What should be provided to the driver during infield auditions?

<p>The Driver should be given the Infield assessment sheet.</p> Signup and view all the answers

What should be done with the completed Infield assessment sheet?

<p>Once the Infield assessment sheet is completed, it should be given to operations.</p> Signup and view all the answers

Where should the review of the infield be sent?

<p>A review of the infield must be sent to operations on Prospr.</p> Signup and view all the answers

Where should the review of the infield be pasted?

<p>The review of the infield should be pasted on the Slack channel titled 'wc_in_field_audition_feedback'.</p> Signup and view all the answers

What is the purpose of the Detailed Infield Checklist for Management?

<p>The Detailed Infield Checklist for Management provides information on how to set up the infield on the new hire's first day.</p> Signup and view all the answers

What should be done in order to schedule a second infield day?

<p>A review must be provided at the end of the first and second day in order to schedule a second infield day.</p> Signup and view all the answers

What is the importance of pairing the new hire with different truck team members?

<p>Pairing the new hire with different truck team members allows for diverse feedback and provides good role models for the new hire.</p> Signup and view all the answers

What is the purpose of the Orientation?

<p>The purpose of the Orientation is to set expectations about training and the job, as well as to set up the necessary apps for the job.</p> Signup and view all the answers

When should the Salesforce and Field Service invites be sent out?

<p>The Salesforce and Field Service invites should be sent out about 30 minutes before the beginning of the Orientation.</p> Signup and view all the answers

What should be done if certain slides are frequently skipped over during the Orientation?

<p>If certain slides are frequently skipped over during the Orientation, they should be deleted altogether.</p> Signup and view all the answers

What should be covered before finishing the slides for the Orientation?

<p>Before finishing the slides for the Orientation, the requirements to pass training and the training time frame should be covered.</p> Signup and view all the answers

Where can the necessary paperwork required to be completed and turned into admin be found?

<p>The necessary paperwork can be found in Bamboo HR.</p> Signup and view all the answers

Where can the Sales Engagement Training be found?

<p>The Sales Engagement Training can be found on Prospr in the resource page.</p> Signup and view all the answers

What is the password for the Sales Engagement Training?

<p>The password for the Sales Engagement Training is 1800gotjunk.</p> Signup and view all the answers

How many trainers should be scheduled in a day during the 8 Days of Training?

<p>1 less trainee than trainers should be scheduled in a day during the 8 Days of Training.</p> Signup and view all the answers

Under what circumstances can a trainee be placed on call during the 8 Days of Training?

<p>A trainee can be placed on call only if the scheduled trainer calls out and there are no other trainers available to pair them with.</p> Signup and view all the answers

What should trainers include in their review at the end of their shift for the trainee?

<p>Trainers should include how the day started, how many jobs were completed, any training or coaching that took place, strengths and weaknesses, topics reviewed and which topics need to be covered again, a list of the sections that were signed off, and a 1-10 trainee NPS score in their review at the end of their shift for the trainee.</p> Signup and view all the answers

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