Cintas Management Trainee Production Certification

Questions and Answers

Who should operate a high pressure, steam boiler?

A partner who is qualified and trained to operate the steam boiler.

At how many pounds of steam pressure does a Cintas laundry generally operate a high pressure, steam boiler?

80 pounds

What pieces of equipment in a typical Cintas laundry require steam?

Washer, Steam Tunnel, Press equipment

At what frequency should the controls and safety devices be inspected and tested?

Everyday Signup and view all the answers

Why is chemical treatment important for a boiler?

To protect the boiler. Signup and view all the answers

If your boiler is scaling, what does this mean?

It means impurities are being precipitated out of the water directly on heat transfer surfaces. Signup and view all the answers

What is tempered water and why do we use it?

Warm water - Safety purposes Signup and view all the answers

At what temperature should your hot water tank be set?

140 - 155 degrees Signup and view all the answers

How often should pH probes be cleaned and calibrated?

2 hours Signup and view all the answers

What are the staffing requirements for a location that has pretreatment (DAF)?

Wastewater partners Signup and view all the answers

What are the different soil classifications you will use in the soil room?

Heavy, regular, acid soluble Signup and view all the answers

How do we determine the correct poundage for sling weights?

WSI vs Poundage Signup and view all the answers

Who will determine whether garments will be special washed or not?

Plant manager, Plant leaders Signup and view all the answers

What is mechanical action? What is extraction?

2 - 10 o'clock; Final spin Signup and view all the answers

What is cool down? What is its importance to finishing quality?

Last step of the dryers; Important to finish quality Signup and view all the answers

Describe the TruCount Process.

The TruCount Process is a process to ensure garments are being accurately picked up and returned. Signup and view all the answers

Explain the benefit to TruCount to our customers.

It allows the customer to see an accurate depiction of what garments they are receiving and what is being picked up. Signup and view all the answers

What size mats, color and type do we have?

3x10, 4x6, 3x5; Standard, Xtraction, Traffic; Black, brown, red, blue, gray Signup and view all the answers

Why do we soil separate?

To prevent the possibility of spontaneous combustion due to the mixing of chemicals. Signup and view all the answers

If we don't soil separate what will happen?

We risk providing poor quality of garments and the possibility of jeopardizing accounts. Signup and view all the answers

Talk to me about the load sheet location.

The load sheet location is used to figure out what we need for the next day. Signup and view all the answers

What day is the DC order placed?

Either Monday or Tuesday and typically arrives Monday morning. Signup and view all the answers

Why do we count inventory daily?

To keep track of what products leave our shelves faster than others. Signup and view all the answers

How many terry towels, shop towels, and aprons come in each bundle?

25 - Terry, 10 - Aprons, 50 - Shop Towels Signup and view all the answers

How many 1000ml soaps come in a box?

8 per box Signup and view all the answers

How many sig series soaps come in a box?

10 per box Signup and view all the answers

How many sig air fresheners come in a box? How many come in a case?

6 in a box, 8 boxes per case Signup and view all the answers

Talk to me about the stock room.

Every garment must have a place and every garment must be in its place. Signup and view all the answers

What is the process for SSR ordering from the DC to the Stockroom?

The SSR will order new garments from the PRC and expect a 1-week turnaround. Signup and view all the answers

What is the benefit of being 2 days ahead?

Better customer service, identify missing pieces, and overcome mishaps within the plant. Signup and view all the answers

What is the Cintas Safety Vision?

Every Cintas location is injury free, accident free, fire free, and illness free. Signup and view all the answers

What are some of the most common injuries at Cintas?

Strains and sprains. Signup and view all the answers

What does safety compliance mean?

Safety compliance refers to regulatory, standard or legal responsibilities. Signup and view all the answers

Describe the contents of the WOR and Monthly financial statement.

Weekly Operation Report shows KPIs and trends; Monthly financial statement covers income and expenses. Signup and view all the answers

Define Garment Investment Ratio.

Total garment purchases divided by total projected garment rental weekly volume. Signup and view all the answers

Name 5 Corporate Characteristics.

Professionalism, Intensity, Thoroughness, Honesty, Integrity. Signup and view all the answers

Define Professionalism in the production environment.

We dress professionally, our facilities are clean, we use professional language. Signup and view all the answers

What different garment grades do we have?

A Grade - new garment; C Grade - like new; D Grade - serviceable; S Grade - serviceable with slight staining possible. Signup and view all the answers

What is OSHA?

Occupational Safety and Health Administration Signup and view all the answers

Study Notes

Steam Boiler Operation

Operated by qualified and trained partners, specifically maintenance staff.
Generally operates at 80 pounds of steam pressure in Cintas laundries.

Equipment Requiring Steam

Key equipment includes washers, steam tunnels, and pressing machines.

Routine Inspections

Controls and safety devices must be inspected and tested daily.

Chemical Treatment

Essential for protecting the boiler's internal components.

Boiler Scaling

Indicates impurities are precipitating on heat transfer surfaces, leading to potential damage.

Use of Tempered Water

Warm water used for safety purposes in operations.

Hot Water Tank Temperature

Should be set between 140 to 155 degrees Fahrenheit.

pH Probe Maintenance

Requires cleaning and calibration every 2 hours.

Wastewater Management

Locations with pretreatment systems need dedicated wastewater partners.

Soil Classifications

Soil categories include heavy, regular, and acid-soluble.

Sling Weight Calculations

Determined through comparison of WSI versus poundage.

Special Washing Decisions

Plant managers and plant leaders decide on special washing of garments.

Definitions in Laundry Process

Mechanical Action: Refers to the movement of clothes in the washer, defined as "2 - 10 o'clock".
Extraction: The final spin to remove excess water.

Importance of Cool Down

Essential final step in drying that impacts finishing quality.

TruCount Process

Ensures accurate tracking of garment pick-up and return for inventory management.

Customer Benefits of TruCount

Provides customers a precise account of received and picked-up garments.

Mat Specifications

Available sizes: 3x10, 4x6, 3x5.
Types: Standard, Xtraction, and Traffic in various colors including black, brown, red, blue, and gray.

Soil Separation Safety

Aims to prevent spontaneous combustion from chemical mixing.

Consequences of Poor Soil Separation

Risks include poor garment quality, chemical excess, and potential customer dissatisfaction.

Load Sheet Utilization

Helps forecast requirements for the next day, printed two days in advance for vendor management.

Daily Inventory Counting

Tracks product movement and avoids unnecessary procurement.

Bundle Counts

Terry towels: 25 per bundle
Aprons: 10 per bundle
Shop towels: 50 per bundle

Soap Packaging

1000ml soaps: 8 per box
Sig series soaps: 10 per box
Sig air fresheners: 6 per box; 8 boxes per case.

Stock Room Management

Organization is essential, with high-volume items positioned for easy access.

SSR Ordering Process

Incorporates garment selection, ordering through PRC, and a one-week turnaround for delivery.

Advantages of Being Proactive

Enhances customer service and resolves inventory discrepancies ahead of time.

Cintas Safety Vision

Commitment to an injury-free environment with continuous safety improvements.

Common Injuries

Strains and sprains are prevalent, often from lifting or overhead collisions.

Safety Compliance

Adherence to OSHA and DOL regulations related to workplace safety practices.

Financial Reporting

WOR: Weekly snapshot of key performance indicators, sales, and growth metrics.
Monthly Financial Statement: Covers various financial details for expense and growth strategies.

Garment Investment Ratio

Total garment purchases divided by projected weekly rental volume for new accounts.

Corporate Characteristics

Emphasis on professionalism, intensity, thoroughness, honesty, and integrity.

Professionalism in Production

Defined by professional appearance, clean facilities, confident demeanor, and appropriate language.

Garment Grades

A Grade: New garment.
C Grade: Like-new with minor wear.
D Grade: Serviceable with noticeable wear.
S Grade: Serviceable with wear and potential for slight staining.

OSHA

Acronym for Occupational Safety and Health Administration, ensuring safe working conditions.

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Description

This quiz focuses on the essential knowledge required for a Management Trainee at Cintas, especially regarding the operation of high-pressure steam boilers in production settings. Test your understanding of steam boiler operations, pressure standards, and associated equipment used in Cintas laundries.