Podcast
Questions and Answers
What is a primary advantage of matrix structures?
What is a primary advantage of matrix structures?
- Improved decision making (correct)
- Increased costs due to adding teams
- Groupitis among team members
- Confusion in work priorities
Which of the following sectors is most commonly associated with the use of matrix structures?
Which of the following sectors is most commonly associated with the use of matrix structures?
- Retail and distribution
- Healthcare services
- Multi-national corporations (correct)
- Public administration
What is a significant drawback of the two-boss system in matrix structures?
What is a significant drawback of the two-boss system in matrix structures?
- Potential power struggles (correct)
- Improved strategic management
- Increased flexibility in restructuring
- Enhanced customer service
Which of the following is NOT a potential advantage of matrix structures?
Which of the following is NOT a potential advantage of matrix structures?
Which of these issues can arise from team meetings in a matrix structure?
Which of these issues can arise from team meetings in a matrix structure?
What is a primary focus of product structures in divisional structures?
What is a primary focus of product structures in divisional structures?
What key advantage do divisional structures provide over functional structures?
What key advantage do divisional structures provide over functional structures?
Which of the following is a disadvantage of divisional structures?
Which of the following is a disadvantage of divisional structures?
Geographical structures in divisional setups are primarily based on which criteria?
Geographical structures in divisional setups are primarily based on which criteria?
What potential competition issues may arise in divisional structures?
What potential competition issues may arise in divisional structures?
Which of the following is a key characteristic of functional structures?
Which of the following is a key characteristic of functional structures?
What is a potential disadvantage of functional structures?
What is a potential disadvantage of functional structures?
In which type of organizational structure would you most likely find task assignments sharply focused and consistent with a specific area of expertise?
In which type of organizational structure would you most likely find task assignments sharply focused and consistent with a specific area of expertise?
Which of the following types of departmentalization is NOT included in traditional organizational structures?
Which of the following types of departmentalization is NOT included in traditional organizational structures?
When are functional structures most effective?
When are functional structures most effective?
What is one way that functional structures can hinder organizational performance?
What is one way that functional structures can hinder organizational performance?
Which advantage of functional structures enhances the quality of problem-solving?
Which advantage of functional structures enhances the quality of problem-solving?
Which situation is likely to result from the 'functional chimneys' problem in functional structures?
Which situation is likely to result from the 'functional chimneys' problem in functional structures?
Flashcards
Divisional structure
Divisional structure
Organizational structure that groups people based on product, customer, location, or process.
Product structure
Product structure
A divisional structure focused on producing a specific product or service.
Geographical structure
Geographical structure
A divisional structure focused on serving specific geographic locations.
Customer structure
Customer structure
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Process structure
Process structure
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Matrix structure
Matrix structure
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Team (in matrix structure)
Team (in matrix structure)
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Improved cooperation across functions
Improved cooperation across functions
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Two-boss system
Two-boss system
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Task confusion and conflict in work priorities
Task confusion and conflict in work priorities
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What is organizing as a management function?
What is organizing as a management function?
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What is departmentalization?
What is departmentalization?
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What are functional structures?
What are functional structures?
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What are the advantages of functional structures?
What are the advantages of functional structures?
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What are the disadvantages of functional structures?
What are the disadvantages of functional structures?
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What are divisional structures?
What are divisional structures?
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What are matrix structures?
What are matrix structures?
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What are the benefits and challenges of matrix structures?
What are the benefits and challenges of matrix structures?
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Study Notes
Traditional Organizational Structures
- Organizing is a management function.
- Traditional organizational structures are categorized into three main types:
- Functional structures
- Divisional structures
- Matrix structures
Functional Structures
- People with similar skills and tasks are grouped.
- Employees specialize in their functional areas.
- Suitable for small organizations producing few products or services.
- Effective in stable environments with predictable problems.
- Examples include a CEO, Marketing, Production, Sales, Human Resources, and Finance departments in a typical business.
- Functional structures can also be found in branch banks and hospitals, with corresponding managers (Loans, Investments, Operations, Trusts, Medical Staff, Nursing etc.).
- Advantages include economies of scale, efficient resource use, task assignments aligned with expertise, high-quality technical problem-solving, in-depth training, and clear career paths.
- Disadvantages include difficulties pinpointing responsibilities, functional silos (poor communication and coordination), lack of cooperation, narrow views of performance objectives, excessive upward referral of decisions, and potential harm to performance.
Divisional Structures
- Groups people based on products, processes, customers, or geographical locations.
- Suitable for complex organizations.
- Aids avoiding problems with functional structures.
- Divisions allow increased flexibility in responding to environmental changes, improved coordination, clear points of responsibility, and expertise focused on specific customers, products, and regions.
- Easier restructuring and adaptability (adding or closing divisions).
- Also, includes different types:
- Product structures (focus on a single product or service)
- Geographical structures (based on location)
- Customer structures (specific customer needs)
- Process structures (focus on specific activities)
- Examples include a President, Vice President of U.S. operations, Vice President of European Operations.
- Disadvantages include duplication of resources, increasing costs, and competition/poor coordination between divisions. Divisions may compete for resources and top management attention leading to an emphasis on divisional needs instead of overall organizational goals.
Matrix Structures
- Combines functional and divisional structures.
- Aims to benefit from both approaches while reducing disadvantages.
- Useful in manufacturing, service industries, professional fields, non-profit sectors, and multinational corporations.
- Commonly involves a project manager and functional managers working together with employees.
- Advantages include better cooperation across functions, improved decision-making, increased flexibility, better customer service, better performance accountability, and improved strategic management.
- Disadvantages include two-boss systems leading to potential power struggles and task confusion, conflicts in work priorities, and time-consuming team meetings, possible team formation leading to groupitis, and increased costs.
Sony Organizational Data
- Sony's organizational structure is described as functional, divisional, and matrix-type.
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Description
Test your knowledge on traditional organizational structures and their functions. This quiz covers the three main types: functional, divisional, and matrix. Understand the advantages and disadvantages each structure brings to an organization and see how they apply in real-world scenarios.