Trade Unions and Business Functions in South Africa
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Questions and Answers

What is the main purpose of a trade union?

  • To provide entertainment for employees.
  • To create competition between workers.
  • To protect the interests and rights of employees. (correct)
  • To increase the number of hours employees work.
  • Which of the following was the first year when black workers were allowed to strike in South Africa?

  • 1979 (correct)
  • 1911
  • 1922
  • 1985
  • What is a common form of strike action used by workers to show dissatisfaction?

  • Protests at home
  • Go-slow (correct)
  • Volunteer work
  • Work overtime
  • Which union was formed in 1955 to represent the interests of black workers?

    <p>SACTU</p> Signup and view all the answers

    What major change occurred in South Africa in 1994 regarding workers?

    <p>Full rights were given to black population.</p> Signup and view all the answers

    What is the primary purpose of the finance function in a business?

    <p>To manage and control money</p> Signup and view all the answers

    What is a significant problem that can arise in human resources management?

    <p>Conflict and demotivation among staff</p> Signup and view all the answers

    Which component of the marketing mix is NOT one of the 4 P's?

    <p>Personnel</p> Signup and view all the answers

    What is essential when posting to the Cash Payment Journal (CPJ)?

    <p>Documenting cash outflows accurately</p> Signup and view all the answers

    Which of the following is a method for balancing the general ledger?

    <p>Finding the difference between debit and credit amounts</p> Signup and view all the answers

    What does the production function primarily monitor?

    <p>Input, production process, and output of products</p> Signup and view all the answers

    What is one consequence of having missing records in administration?

    <p>Financial discrepancies and errors</p> Signup and view all the answers

    What does general management involve?

    <p>Managing all functions of a business</p> Signup and view all the answers

    What role does public relations play in a business?

    <p>Creating a relationship with customers</p> Signup and view all the answers

    In the context of purchasing, what is the most important aspect to consider?

    <p>The quality, price, and timing of purchases</p> Signup and view all the answers

    Study Notes

    Trade Unions

    • A trade union (or labor union) is an organization that protects employees' rights and interests.
    • They help improve working conditions, pay, and productivity.
    • They represent workers in disciplinary hearings and negotiations with employers.
    • They provide education, training, and legal advice.

    Trade Unions in South Africa

    • South African trade unions have a history of fighting for equal rights for all workers.
    • Early unionization often faced challenges, like restrictions on strikes for black workers.
    • Significant events include strikes in the early 1900's and the formation of major organizations like SACTU and COSATU.
    • Full equality for black workers was achieved in 1994.
    • Key organizations include FEDUSA and COSATU.

    Functions of a Business

    • Marketing: Understanding customer needs and wants, using the 4Ps (Product, Price, Place, Promotion), and advertisements.
    • Administration: Managing information systems (collecting, sorting, processing and storing data) and handling potential problems like data loss/leaks.
    • Human Resources: Ensuring staff happiness, qualifications, training, and growth. Addressing issues like conflict and demotivation.
    • Public Relations: Building a positive business image and relationships with customers through effective communication. Potential problems include negative publicity.
    • Finance: Managing and controlling money (budgeting, tracking cash flow) by recording and reporting to ensure financial health.
    • General Management: Coordinating the business's various functions by setting goals, planning, organizing, leading, and controlling.
    • Purchasing: Obtaining necessary goods and services at the right quality, price, and time.
    • Production: Ensuring quality products meet demands by controlling costs.

    Balancing General Ledger Accounts

    • Balancing a general ledger involves finding the difference between debit and credit amounts for an account.
    • This ensures that each transaction has a corresponding debit and credit (double-entry bookkeeping).
    • If the debit and credit sides are equal, the account is balanced. 
    • Balancing is done to verify that transactions are recorded on the double-entry system.

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    Description

    This quiz explores the role of trade unions in protecting employee rights and improving working conditions, with a focus on South Africa's history and key organizations. It also covers the functions of a business, particularly in marketing and administration, essential for understanding economic frameworks.

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