Trade Unions and Business Functions in South Africa

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Questions and Answers

What is the main purpose of a trade union?

  • To provide entertainment for employees.
  • To create competition between workers.
  • To protect the interests and rights of employees. (correct)
  • To increase the number of hours employees work.

Which of the following was the first year when black workers were allowed to strike in South Africa?

  • 1979 (correct)
  • 1911
  • 1922
  • 1985

What is a common form of strike action used by workers to show dissatisfaction?

  • Protests at home
  • Go-slow (correct)
  • Volunteer work
  • Work overtime

Which union was formed in 1955 to represent the interests of black workers?

<p>SACTU (B)</p> Signup and view all the answers

What major change occurred in South Africa in 1994 regarding workers?

<p>Full rights were given to black population. (C)</p> Signup and view all the answers

What is the primary purpose of the finance function in a business?

<p>To manage and control money (B)</p> Signup and view all the answers

What is a significant problem that can arise in human resources management?

<p>Conflict and demotivation among staff (B)</p> Signup and view all the answers

Which component of the marketing mix is NOT one of the 4 P's?

<p>Personnel (C)</p> Signup and view all the answers

What is essential when posting to the Cash Payment Journal (CPJ)?

<p>Documenting cash outflows accurately (D)</p> Signup and view all the answers

Which of the following is a method for balancing the general ledger?

<p>Finding the difference between debit and credit amounts (D)</p> Signup and view all the answers

What does the production function primarily monitor?

<p>Input, production process, and output of products (B)</p> Signup and view all the answers

What is one consequence of having missing records in administration?

<p>Financial discrepancies and errors (C)</p> Signup and view all the answers

What does general management involve?

<p>Managing all functions of a business (B)</p> Signup and view all the answers

What role does public relations play in a business?

<p>Creating a relationship with customers (B)</p> Signup and view all the answers

In the context of purchasing, what is the most important aspect to consider?

<p>The quality, price, and timing of purchases (A)</p> Signup and view all the answers

Flashcards

What is a trade union?

A trade union is an organization that protects workers' rights and interests.

Trade union functions in SA

Trade unions in South Africa help improve wages, working conditions, and provide legal support.

Historical development of trade unions (SA)

Trade unions in South Africa started with strikes in the early 1900s, and faced challenges with laws that discriminated against black workers.

Strikes

A strike is when workers stop working to get their demands met, like better conditions or pay. This is a final resort.

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Go-slow

Workers continue working but at a slower pace to cause frustration for employers. It's used to avoid strikes.

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Marketing

Identifying customer needs and wants, and using the 4 Ps (product, price, place, promotion) to meet them.

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4 Ps of Marketing

Product, Price, Place, and Promotion – the key elements in marketing strategies.

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Administration

Managing the flow of information and data within a company; handling communication systems.

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Human Resources

Managing staff, ensuring they are happy, qualified, and properly trained; dealing with problems like conflict and demotivation.

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Public Relations

Building and maintaining a positive image for a company, creating relationships with customers and handling negative publicity.

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Finance

Managing a company's money; tracking income and expenses, creating budgets.

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General Management

Managing all aspects of a business, setting goals, planning, organizing, leading, and controlling.

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Purchasing

Acquiring goods and services for the business – ensuring the right quality, price, and time.

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Production

Making products; managing the input, process, output, quality, and cost control of the production process, focusing on demand.

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Double-Entry Bookkeeping

A system of accounting where every transaction affects at least two accounts, with a debit equal to a credit.

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Study Notes

Trade Unions

  • A trade union (or labor union) is an organization that protects employees' rights and interests.
  • They help improve working conditions, pay, and productivity.
  • They represent workers in disciplinary hearings and negotiations with employers.
  • They provide education, training, and legal advice.

Trade Unions in South Africa

  • South African trade unions have a history of fighting for equal rights for all workers.
  • Early unionization often faced challenges, like restrictions on strikes for black workers.
  • Significant events include strikes in the early 1900's and the formation of major organizations like SACTU and COSATU.
  • Full equality for black workers was achieved in 1994.
  • Key organizations include FEDUSA and COSATU.

Functions of a Business

  • Marketing: Understanding customer needs and wants, using the 4Ps (Product, Price, Place, Promotion), and advertisements.
  • Administration: Managing information systems (collecting, sorting, processing and storing data) and handling potential problems like data loss/leaks.
  • Human Resources: Ensuring staff happiness, qualifications, training, and growth. Addressing issues like conflict and demotivation.
  • Public Relations: Building a positive business image and relationships with customers through effective communication. Potential problems include negative publicity.
  • Finance: Managing and controlling money (budgeting, tracking cash flow) by recording and reporting to ensure financial health.
  • General Management: Coordinating the business's various functions by setting goals, planning, organizing, leading, and controlling.
  • Purchasing: Obtaining necessary goods and services at the right quality, price, and time.
  • Production: Ensuring quality products meet demands by controlling costs.

Balancing General Ledger Accounts

  • Balancing a general ledger involves finding the difference between debit and credit amounts for an account.
  • This ensures that each transaction has a corresponding debit and credit (double-entry bookkeeping).
  • If the debit and credit sides are equal, the account is balanced. 
  • Balancing is done to verify that transactions are recorded on the double-entry system.

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