Tourist Guide Skills Quiz

Using storytelling to deliver information (correct)

Inspiring confidence in guests

Connecting with guests on an emotional level

Being responsive to guests' needs

Listening effectively to guests and showing empathy (correct)

Using an open and direct approach when communicating with guests

Anticipating guests' needs during the tour

Creating experiences that exceed guests' expectations

Being fully aware of what was promised to guests (correct)

Starting the tour on time and finishing on time

Being responsive to guests' needs

Knowing how to create experiences that exceed guests' expectations

<p>Using questions and role play techniques for active guest participation</p> Signup and view all the answers

<p>Listening effectively to guests and showing empathy</p> Signup and view all the answers