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What is NOT a factor influencing available disposable income?

World oil prices

Mortgage rates

Current fashions and trends (correct)

Inflation and unemployment rates

Security measures are only important in transport terminals.

False

What is a crisis management plan used for?

To prepare for and respond to emergencies or disasters.

The health and safety regulations include reactions to ______ outbreaks.

disease Signup and view all the answers

Match the following security concerns with their descriptions:

Terrorist attacks = Acts intended to cause harm or instill fear Data protection = Safeguarding personal information Airport tax = A fee imposed on air passengers E-safety = Protecting against online risks Signup and view all the answers

What type of accommodation is included in the services provided?

Mobile caravan pitches Signup and view all the answers

Ancillary services include only travel-related products.

False Signup and view all the answers

Name two components of transportation that are typically relevant in travel services.

Flights and ground transport Signup and view all the answers

The type of visitor attraction can be categorized as _____, purpose-built, or heritage.

natural Signup and view all the answers

Which of the following services is considered an ancillary service?

Event booking Signup and view all the answers

Match each type of service with its description:

Package holidays = Combined travel options including accommodation and transport Insurance = Protection against unforeseen circumstances during travel Excursions = Short trips related to a holiday experience Transfers = Transportation between locations during a travel itinerary Signup and view all the answers

What is a common use of foreign exchange services in travel?

To convert currency for use in another country Signup and view all the answers

Which option describes a benefit of shared costs between organisations?

More customers Signup and view all the answers

Shared commission on sales can be considered a disadvantage of collaboration between organisations.

True Signup and view all the answers

What technology can be found at transport hubs and gateways that enhances customer experience?

self-service check-in Signup and view all the answers

Shared costs enable an organisation to control more sectors of the _____ market.

different Signup and view all the answers

Match the technology with its primary usage in organisations:

Multimedia presentations = Visitor attractions Self-service check-in = Transport hubs Body scanners = Airport security Webcams = Real-time monitoring Signup and view all the answers

What is a disadvantage of organisations sharing services?

Loss of individual image Signup and view all the answers

Using technology such as animatronics improves the visitor experience at attractions.

True Signup and view all the answers

Name a technology that allows for quicker ticketing at visitor attractions.

fast-track tickets Signup and view all the answers

Effects of poor service by one organisation may potentially impact the _____ of the other.

reputation Signup and view all the answers

Which of the following is a reason for increased sales through collaboration?

Wider variety of products and services Signup and view all the answers

What is one negative economic effect of tourism mentioned?

Money leakage to other countries Signup and view all the answers

Direct employment in tourism includes only high-skill jobs.

False Signup and view all the answers

Name one factor that can lead to overreliance on tourism jobs.

Economic dependence on tourism Signup and view all the answers

___________ is an economic impact that results from seasonal employment in the tourism industry.

Economic instability Signup and view all the answers

Match the following tourism factors with their effects:

Increased TV coverage = Enhanced destination visibility Social media usage = Improved customer engagement Larger transportation = Increased accessibility Airport growth = Facilitated tourism growth Signup and view all the answers

What can be a response by organizations to improve customer satisfaction?

Invest in social media marketing Signup and view all the answers

Infrastructure improvements in tourism only benefit tourists.

False Signup and view all the answers

What is the main purpose of distribution channels?

To enable customers to access products Signup and view all the answers

What are two major sectors affected by tourism?

Hospitality and transportation Signup and view all the answers

Tourism can create __________ employment, leading to economic challenges in off-seasons.

seasonal Signup and view all the answers

Interrelationships are defined as organizations that do not rely on each other.

False Signup and view all the answers

What is a challenge associated with low-skill jobs in tourism?

Limited career growth potential Signup and view all the answers

What is the definition of interdependencies in a business context?

Organizations that rely on each other to provide a better product or service. Signup and view all the answers

Commercial partnerships involve two or more companies working together because they ________ to.

want Signup and view all the answers

Match the following types of organizational relationships with their definitions:

Horizontal integration = Merging with a competitor at the same level Vertical integration = Merging with a supplier or distributor Interrelationships = Organizations that work together for mutual benefit Commercial partnerships = Two or more companies functioning together voluntarily Signup and view all the answers

Which of the following describes vertical integration?

Buying or merging with suppliers or distributors Signup and view all the answers

Organizations involved in a commercial partnership are required to rely on each other.

False Signup and view all the answers

What is one advantage of common ownership in organizations?

Increased efficiency through shared resources. Signup and view all the answers

The term ___________ channels refers to the method through which a customer gets a product.

distribution Signup and view all the answers

Which of the following is NOT a type of interrelationship?

Employment contracts Signup and view all the answers

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Questions and Answers

What is NOT a factor influencing available disposable income?

Security measures are only important in transport terminals.

What is a crisis management plan used for?

The health and safety regulations include reactions to ______ outbreaks.

Match the following security concerns with their descriptions:

What type of accommodation is included in the services provided?

Ancillary services include only travel-related products.

Name two components of transportation that are typically relevant in travel services.

The type of visitor attraction can be categorized as _____, purpose-built, or heritage.

Which of the following services is considered an ancillary service?

Match each type of service with its description:

What is a common use of foreign exchange services in travel?

Which option describes a benefit of shared costs between organisations?

Shared commission on sales can be considered a disadvantage of collaboration between organisations.

What technology can be found at transport hubs and gateways that enhances customer experience?

Shared costs enable an organisation to control more sectors of the _____ market.

Match the technology with its primary usage in organisations:

What is a disadvantage of organisations sharing services?

Using technology such as animatronics improves the visitor experience at attractions.

Name a technology that allows for quicker ticketing at visitor attractions.

Effects of poor service by one organisation may potentially impact the _____ of the other.

Which of the following is a reason for increased sales through collaboration?

What is one negative economic effect of tourism mentioned?

Direct employment in tourism includes only high-skill jobs.

Name one factor that can lead to overreliance on tourism jobs.

___________ is an economic impact that results from seasonal employment in the tourism industry.

Match the following tourism factors with their effects:

What can be a response by organizations to improve customer satisfaction?

Infrastructure improvements in tourism only benefit tourists.

What is the main purpose of distribution channels?

What are two major sectors affected by tourism?

Tourism can create __________ employment, leading to economic challenges in off-seasons.

Interrelationships are defined as organizations that do not rely on each other.

What is a challenge associated with low-skill jobs in tourism?

What is the definition of interdependencies in a business context?

Commercial partnerships involve two or more companies working together because they ________ to.

Match the following types of organizational relationships with their definitions:

Which of the following describes vertical integration?

Organizations involved in a commercial partnership are required to rely on each other.

What is one advantage of common ownership in organizations?

The term ___________ channels refers to the method through which a customer gets a product.

Which of the following is NOT a type of interrelationship?

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