COPY: Tourism Study Topics Overview

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Questions and Answers

What is NOT a factor influencing available disposable income?

  • World oil prices
  • Mortgage rates
  • Current fashions and trends (correct)
  • Inflation and unemployment rates

Security measures are only important in transport terminals.

False (B)

What is a crisis management plan used for?

To prepare for and respond to emergencies or disasters.

The health and safety regulations include reactions to ______ outbreaks.

<p>disease</p> Signup and view all the answers

Match the following security concerns with their descriptions:

<p>Terrorist attacks = Acts intended to cause harm or instill fear Data protection = Safeguarding personal information Airport tax = A fee imposed on air passengers E-safety = Protecting against online risks</p> Signup and view all the answers

What type of accommodation is included in the services provided?

<p>Mobile caravan pitches (A)</p> Signup and view all the answers

Ancillary services include only travel-related products.

<p>False (B)</p> Signup and view all the answers

Name two components of transportation that are typically relevant in travel services.

<p>Flights and ground transport</p> Signup and view all the answers

The type of visitor attraction can be categorized as _____, purpose-built, or heritage.

<p>natural</p> Signup and view all the answers

Which of the following services is considered an ancillary service?

<p>Event booking (C)</p> Signup and view all the answers

Match each type of service with its description:

<p>Package holidays = Combined travel options including accommodation and transport Insurance = Protection against unforeseen circumstances during travel Excursions = Short trips related to a holiday experience Transfers = Transportation between locations during a travel itinerary</p> Signup and view all the answers

What is a common use of foreign exchange services in travel?

<p>To convert currency for use in another country</p> Signup and view all the answers

Which option describes a benefit of shared costs between organisations?

<p>More customers (D)</p> Signup and view all the answers

Shared commission on sales can be considered a disadvantage of collaboration between organisations.

<p>True (A)</p> Signup and view all the answers

What technology can be found at transport hubs and gateways that enhances customer experience?

<p>self-service check-in</p> Signup and view all the answers

Shared costs enable an organisation to control more sectors of the _____ market.

<p>different</p> Signup and view all the answers

Match the technology with its primary usage in organisations:

<p>Multimedia presentations = Visitor attractions Self-service check-in = Transport hubs Body scanners = Airport security Webcams = Real-time monitoring</p> Signup and view all the answers

What is a disadvantage of organisations sharing services?

<p>Loss of individual image (A)</p> Signup and view all the answers

Using technology such as animatronics improves the visitor experience at attractions.

<p>True (A)</p> Signup and view all the answers

Name a technology that allows for quicker ticketing at visitor attractions.

<p>fast-track tickets</p> Signup and view all the answers

Effects of poor service by one organisation may potentially impact the _____ of the other.

<p>reputation</p> Signup and view all the answers

Which of the following is a reason for increased sales through collaboration?

<p>Wider variety of products and services (A)</p> Signup and view all the answers

What is one negative economic effect of tourism mentioned?

<p>Money leakage to other countries (C)</p> Signup and view all the answers

Direct employment in tourism includes only high-skill jobs.

<p>False (B)</p> Signup and view all the answers

Name one factor that can lead to overreliance on tourism jobs.

<p>Economic dependence on tourism</p> Signup and view all the answers

___________ is an economic impact that results from seasonal employment in the tourism industry.

<p>Economic instability</p> Signup and view all the answers

Match the following tourism factors with their effects:

<p>Increased TV coverage = Enhanced destination visibility Social media usage = Improved customer engagement Larger transportation = Increased accessibility Airport growth = Facilitated tourism growth</p> Signup and view all the answers

What can be a response by organizations to improve customer satisfaction?

<p>Invest in social media marketing (A)</p> Signup and view all the answers

Infrastructure improvements in tourism only benefit tourists.

<p>False (B)</p> Signup and view all the answers

What is the main purpose of distribution channels?

<p>To enable customers to access products (C)</p> Signup and view all the answers

What are two major sectors affected by tourism?

<p>Hospitality and transportation</p> Signup and view all the answers

Tourism can create __________ employment, leading to economic challenges in off-seasons.

<p>seasonal</p> Signup and view all the answers

Interrelationships are defined as organizations that do not rely on each other.

<p>False (B)</p> Signup and view all the answers

What is a challenge associated with low-skill jobs in tourism?

<p>Limited career growth potential (C)</p> Signup and view all the answers

What is the definition of interdependencies in a business context?

<p>Organizations that rely on each other to provide a better product or service.</p> Signup and view all the answers

Commercial partnerships involve two or more companies working together because they ________ to.

<p>want</p> Signup and view all the answers

Match the following types of organizational relationships with their definitions:

<p>Horizontal integration = Merging with a competitor at the same level Vertical integration = Merging with a supplier or distributor Interrelationships = Organizations that work together for mutual benefit Commercial partnerships = Two or more companies functioning together voluntarily</p> Signup and view all the answers

Which of the following describes vertical integration?

<p>Buying or merging with suppliers or distributors (B)</p> Signup and view all the answers

Organizations involved in a commercial partnership are required to rely on each other.

<p>False (B)</p> Signup and view all the answers

What is one advantage of common ownership in organizations?

<p>Increased efficiency through shared resources.</p> Signup and view all the answers

The term ___________ channels refers to the method through which a customer gets a product.

<p>distribution</p> Signup and view all the answers

Which of the following is NOT a type of interrelationship?

<p>Employment contracts (B)</p> Signup and view all the answers

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