Podcast
Questions and Answers
Which of these is NOT a type of Hospitality Communication?
Which of these is NOT a type of Hospitality Communication?
- Nonverbal
- Verbal
- Visual
- Auditory (correct)
What is the primary focus of HRM (Human Resource Management) within the tourism industry?
What is the primary focus of HRM (Human Resource Management) within the tourism industry?
- Creating new tourism destinations and attractions for visitors
- Managing the financial resources of a tourism business
- Developing marketing strategies for attracting tourists
- Ensuring the effective management of the workforce in tourism organizations (correct)
Which of the following is NOT a requirement for effective communication in a tourism context?
Which of the following is NOT a requirement for effective communication in a tourism context?
- Active listening
- Cultural sensitivity and awareness
- Clear and concise language
- Use of jargon specific to the tourism industry (correct)
What is the fundamental purpose of planning in the tourism industry?
What is the fundamental purpose of planning in the tourism industry?
Which of these guidelines is LEAST directly related to dressing and grooming in a tourism industry setting?
Which of these guidelines is LEAST directly related to dressing and grooming in a tourism industry setting?
Flashcards
Tourism
Tourism
The activity of traveling for leisure or business purposes.
Types of Hospitality Communication
Types of Hospitality Communication
Different methods used to interact within the hospitality sector, including verbal and nonverbal.
Effective Communication
Effective Communication
The clear transfer of information and understanding between parties.
Supply Chain
Supply Chain
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HRM (Human Resource Management)
HRM (Human Resource Management)
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Study Notes
Tourism
- Tourism definition: Tourism means hospitality
- Types of communication: Visual, non-verbal communication, verbal
- Visual communication examples: (Not provided)
- Verbal and non-verbal communication requirements: (Not provided)
- Type of sounds: (Not provided)
Marketing
- Marketing definition: (Not provided)
- HRM (Human Resource Management): (Not provided)
- Introduction to HRM: (Not provided)
- Effective communication: (Not provided)
Supply Chain & Planning
- Supply chain definition: (Not provided)
- Planning definition: (Not provided)
- Dressing and grooming guidelines: (Not provided)
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