Org. Theory and Design: Chapter 10 (MC)
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Questions and Answers

What is the goal of planned organizational change?

  • To reduce the organization's resources
  • To limit the returns to stakeholders
  • To increase the organization's effectiveness (correct)
  • To maintain the current state of the organization

At which levels is planned organizational change targeted for improving effectiveness?

  • Financial resources and technological capabilities
  • Human resources and functional resources (correct)
  • Technological capabilities and organizational capabilities
  • Human resources and organizational capabilities

What are typical kinds of change efforts directed at human resources?

  • Avoiding changes in the composition of the top-management team
  • Changing the composition of the top-management team to improve organizational learning and decision making (correct)
  • Reducing investment in training and development activities
  • Maintaining existing organizational norms and values

How do organizations transfer resources as the environment changes?

<p>By transferring resources to the functions where the most value can be created (B)</p> Signup and view all the answers

Which is considered an organization's most important asset?

<p>Human resources (C)</p> Signup and view all the answers

What is the process by which organizations move from their current state to a desired future state to increase their effectiveness?

<p>Organizational change (D)</p> Signup and view all the answers

What is the main focus of team building as described in the text?

<p>Improving work interactions among group members (A)</p> Signup and view all the answers

What is the primary goal of intergroup training as mentioned in the text?

<p>Improving organizational performance by focusing on division's activities (C)</p> Signup and view all the answers

What is the purpose of process consultation in the context of organizational development?

<p>Helping group members understand how others perceive them (D)</p> Signup and view all the answers

What distinguishes intergroup training from team building?

<p>Intergroup training focuses on improving cross-functional collaboration and output (C)</p> Signup and view all the answers

Which OD technique involves a facilitator working closely with a manager to improve their interaction with other group members?

<p>Process consultation (A)</p> Signup and view all the answers

What does organizational mirroring aim to improve?

<p>Work interactions between interdependent groups (D)</p> Signup and view all the answers

In what way does total organizational interventions promote change at the organization level?

<p>By using various OD techniques to bring about organization-wide change (D)</p> Signup and view all the answers

What is the key purpose of an organizational confrontation meeting?

<p>To bring together all managers to confront organizational goals effectively (A)</p> Signup and view all the answers

'Total organizational interventions' primarily aim to promote change at which level?

<p>Organization-wide level (A)</p> Signup and view all the answers

What is the main role of a facilitator in process consultation?

<p>To observe group interactions and help them become aware of ways to improve their work interaction (A)</p> Signup and view all the answers

What is one of the core competences of an organization?

<p>Developing a constant stream of new products (B)</p> Signup and view all the answers

What is one of the forces for organizational change?

<p>Ethical forces (C)</p> Signup and view all the answers

What is the main explanation for a possible decline in an organization’s effectiveness?

<p>Inability to adapt to changes in the environment due to organizational inertia (A)</p> Signup and view all the answers

Which of the following is a group-level resistance to change?

<p>Group cohesiveness (A)</p> Signup and view all the answers

According to Lewin’s force-field theory, what determines how change will take place in an organization?

<p>Forces that resist change and forces that push organizations towards change (B)</p> Signup and view all the answers

What type of change is gradual, incremental, and narrowly focused?

<p>Evoluntary change (A)</p> Signup and view all the answers

Which theory proposes the importance of changing role and task relationships to increase organizational effectiveness?

<p>Sociotechnical systems theory (A)</p> Signup and view all the answers

What makes it difficult for an organization to change when it causes power struggles and organizational conflict?

<p>Power and conflict (D)</p> Signup and view all the answers

What is the primary goal of total quality management (TQM)?

<p>Improving cross-functional relationships (A)</p> Signup and view all the answers

What is the main emphasis in TQM?

<p>Matching technical and social systems (A)</p> Signup and view all the answers

What is the process by which managers redesign how tasks are bundled into roles and functions to improve organizational effectiveness?

<p>Reengineering (A)</p> Signup and view all the answers

What is the primary purpose of restructuring in an organization?

<p>Redesigning task and authority relationships (A)</p> Signup and view all the answers

What does Lewin's force-field theory state about implementing change in an organization?

<p>Change must be implemented from the bottom up to reduce resistance (B)</p> Signup and view all the answers

What is the goal of action research in managing organizational change?

<p>Refreezing the organization in the new, desired state (A)</p> Signup and view all the answers

What is the main focus of organizational development (OD)?

<p>Improving individual and organizational effectiveness (B)</p> Signup and view all the answers

What are quality circles primarily focused on achieving?

<p>Improving cross-functional relationships (D)</p> Signup and view all the answers

Which type of change involves rapid, dramatic, and broadly focused attempts to quickly find new ways to be effective?

<p>Revolutionary change (C)</p> Signup and view all the answers

What does institutionalizing action research aim to achieve?

<p>Making action research a norm adopted by every member of an organization (C)</p> Signup and view all the answers

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