Podcast
Questions and Answers
Which principle of Total Quality Management emphasizes the importance of meeting and exceeding customer expectations?
Which principle of Total Quality Management emphasizes the importance of meeting and exceeding customer expectations?
Which principle of Total Quality Management involves making incremental improvements to processes and products on an ongoing basis?
Which principle of Total Quality Management involves making incremental improvements to processes and products on an ongoing basis?
Which principle of Total Quality Management emphasizes the importance of involving all employees in the improvement process?
Which principle of Total Quality Management emphasizes the importance of involving all employees in the improvement process?
Which principle of Total Quality Management focuses on the process of creating a product or service?
Which principle of Total Quality Management focuses on the process of creating a product or service?
Signup and view all the answers
Which principle of Total Quality Management involves all employees and aims to identify and eliminate waste and inefficiencies?
Which principle of Total Quality Management involves all employees and aims to identify and eliminate waste and inefficiencies?
Signup and view all the answers
List and explain any five quality principles of Total Quality Management.
List and explain any five quality principles of Total Quality Management.
Signup and view all the answers
What does the principle of Customer Focus in TQM emphasize?
What does the principle of Customer Focus in TQM emphasize?
Signup and view all the answers
What is the principle of Continuous Improvement also known as?
What is the principle of Continuous Improvement also known as?
Signup and view all the answers
What is the importance of Employee Involvement in TQM?
What is the importance of Employee Involvement in TQM?
Signup and view all the answers
What does the Process Approach principle in TQM focus on?
What does the Process Approach principle in TQM focus on?
Signup and view all the answers
What is the importance of Leadership Involvement in TQM?
What is the importance of Leadership Involvement in TQM?
Signup and view all the answers