Total Quality Management Principles Quiz

<p>Process Approach</p> Signup and view all the answers

<p>Continuous Improvement</p> Signup and view all the answers

<ol> <li>Customer Focus: The principle emphasizes the importance of meeting and exceeding customer expectations through continuous improvement and customer feedback. 2. Continuous Improvement: Also known as Kaizen, this principle involves making incremental improvements to processes and products on an ongoing basis. 3. Employee Involvement: TQM emphasizes the importance of involving all employees in the improvement process and encouraging them to contribute their ideas and suggestions for improvement. 4. Process Approach: TQM focuses on the process of creating a product or service, aiming to identify and eliminate waste and inefficiencies. 5. Leadership Involvement: This principle highlights the importance of leadership in driving and championing the TQM initiatives, setting the vision and goals for quality improvement.</li> </ol> Signup and view all the answers

<p>The principle emphasizes the importance of meeting and exceeding customer expectations through continuous improvement and customer feedback.</p> Signup and view all the answers

<p>The principle is also known as Kaizen.</p> Signup and view all the answers

<p>Employee involvement is important as it encourages employees to take ownership of their work and contribute their ideas and suggestions for improvement.</p> Signup and view all the answers

<p>The Process Approach principle in TQM focuses on the process of creating a product or service, aiming to identify and eliminate waste and inefficiencies.</p> Signup and view all the answers

<p>Leadership involvement is important in driving and championing the TQM initiatives, setting the vision and goals for quality improvement.</p> Signup and view all the answers