Podcast
Questions and Answers
What is the goal of conflict management in the workplace?
What is the goal of conflict management in the workplace?
- To create tension among employees
- To avoid addressing disagreements
- To foster collaboration and promote a positive work environment (correct)
- To encourage personality clashes
What are the advantages of conflict in the workplace?
What are the advantages of conflict in the workplace?
- Decreases productivity, causes stress and tension, damages relationships
- Increases motivation and engagement, encourages healthy competition, decreases productivity
- Promotes creativity and innovation, provides opportunities for growth and learning, increases motivation and engagement, encourages healthy competition (correct)
- Causes stress and tension, damages relationships, decreases productivity, encourages unhealthy competition
What is an essential step in addressing workplace conflict effectively?
What is an essential step in addressing workplace conflict effectively?
- Ignoring the conflict and hoping it resolves itself
- Blaming one party for the conflict
- Identifying the root cause of the conflict (correct)
- Avoiding communication with the parties involved
What are the negative outcomes of unresolved conflict in the workplace?
What are the negative outcomes of unresolved conflict in the workplace?
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