40 Questions
Which behavior involves asserting one’s rights in a negative manner that violates the rights of others?
Aggressive Behavior
What type of communication is marked by tension and anger, inhibiting the formation of good relationships and collaboration?
Aggressive communication
Which type of question encourages the patient to elaborate and express thoughts or feelings?
Open-ended question
Which assertive behavior involves the ability to share effectively one’s thoughts, feelings, and emotions?
Use of clear, concise “I” statements
What is a characteristic of aggressive behavior?
Making accusations
Which interviewing technique involves asking questions that focus on the order of events or steps in a process?
Sequencing question
Which behavior involves remaining calm under supervision and working effectively even when being observed?
Assertive Behavior
Which type of question involves seeking clarification or further details on a particular topic or issue?
Clarifying question
What is a key aspect of effective transcultural communication skills highlighted in the text?
Respecting the patient's privacy
Which technique is considered a part of therapeutic communication?
Sharing perceptions with the patient
What is emphasized in developing professional therapeutic communication skills?
Controlling the tone of voice
What is a simple thing listed that can be communicated each time you walk into a patient's home or room?
Remembering who the patient used to be
Which action demonstrates non-threatening communication as mentioned in the text?
Using validating techniques
What is part of developing conversation skills as outlined in the text?
Controlling the tone of voice
Which technique is NOT mentioned as part of therapeutic communication?
Demanding compliance without explanation
What should be avoided when developing professional therapeutic communication skills?
Engaging in excessive silence
Which of the following is NOT listed as a barrier to communication in the text?
Comments that give advice
What is one aspect of impaired verbal communication mentioned in the text?
Physical barrier
What can disrupt interpersonal behavior and communication?
Incivility and Bullying
What type of patients are mentioned in the text as having special needs when it comes to communication?
Patients with language barriers
What is one key response mentioned in the text to address disruptive behaviors and communication?
Educating individuals
Which type of questions are listed as barriers to effective communication in the text?
'Why' and 'how' questions
What can disrupt communication between nurses and physicians?
Negative communication
Which of the following is NOT a recommended approach mentioned in the text to address disruptive interpersonal behavior?
'Warrior' culture promotion
What is the main component of the communication process described in the text?
Stimulus or referent
Which zone describes the distance maintained for communication in a crowded public area?
Social zone
What is the primary goal of the working phase in the therapeutic relationship?
Increasing independence for the patient
Which form of communication occurs within a person and involves self-talk?
Intrapersonal communication
What is the main characteristic of a therapeutic nurse-patient relationship?
Unequal sharing of information
Which factor can influence communication based on differences in societal norms and traditions?
Sociocultural differences
What is the purpose of hand-off communication in nursing?
To communicate shift change information effectively
During which phase of the therapeutic relationship does increased independence for the patient become a goal?
Working phase
What is a key aspect of developing listening skills?
Being knowledgeable about the topic of conversation
Why is maintaining eye contact important during communication?
To show attentiveness and understanding
How should touch be used in communication with a patient?
As a powerful means of communication with multiple meanings
What does it mean to 'listen for themes in the patient’s comments'?
Identifying recurring ideas or topics in what the patient says
Why is being clear and concise important in communication?
To avoid confusion and misunderstanding
How can silence be effectively used in communication with a patient?
To allow the patient time to gather thoughts and proceed at their own pace
What does it mean to 'take advantage of available opportunities' in communication?
Making good use of chances to communicate effectively
Why is it crucial to avoid using words with different interpretations in communication?
To prevent misunderstandings and miscommunication
Learn valuable tips for improving your listening skills, including being knowledgeable, flexible, and clear. Understand the importance of maintaining eye contact and using appropriate body language during conversations.
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