Ticketing and Event Management

Study Notes

Ticketmaster is one of the largest ticketing companies in the world.
Live Nation is a concert promoter and entertainment company that also sells tickets to live events.
AXS (pronounced access) is an American ticket outlet for sports and entertainment events founded in 2011.
Eventbrite is an American event and ticketing website.
TicketWeb is an online platform where ticket requests are placed.
Kraken is a browser that enables users to log into various accounts on different marketplaces.
TicketFast is the simplest and easiest way to buy tickets on TicketWeb.
Ticket Tally Turbo is used to cart tickets at the right price point.

MA Delivery Delay: tickets are received via email, but e-tickets are not delivered.
E-ticket/Mobile: digital tickets in PDF format that replace paper tickets.
App Wallet: an app on iPhone and Apple Watch that stores tickets.
QR Code: stores detailed information, serial numbers, and website links.
Print-at-Home: tickets can be booked online and printed at home.
Email Delivery: tickets are delivered via email, which is successfully delivered by email service providers.
Digital Delivery: projects that are delivered using digital models, data, and supporting field tools.
Will Call: tickets can be picked up at the venue's box office.
Standard Mail: known as "bulk mail", processed by USPS, and not forwarded or returned if undeliverable.
Regular Mail Delivery: USPS first-class mail, media mail, and regulation mail.
Canadian Standard Mail: shipping delivery standards, normal delivery conditions.

Aisle Seat: seat situated at the end of a row.
Preferred Seating: leader in fixed and portable seating for auditoriums, theaters, and stadiums.
ADA Seating: many government and private organizations provide tickets for accessible seating.
Semi-Ambulatory Seat: seating reserved for patrons with limited mobility.
Standard Tickets: listed for sale at a price set by the event organizer.
Standard Admission: tickets with no specific seat assignment.
Non-Transferable Ticket: ticket that cannot be transferred from the purchaser.
Presale Ticket: selling tickets in advance, available only for fans with official memberships.

Away from Stage (AFS): seats located away from the stage.
Obstructive View (OV)/Limited View (LV): seats with incomplete views or obstructions.
Side View/Stage (SS): seats on one side of the performing area, with no front view of the event.
Rear View (RV): seats behind the stage.
Closer to Stage (CTS): one of the best selection of sections.
Standing Room Only (SRO): similar to General Admission, with no assigned seat, and standing during the event.
General Admission (GA): tickets with no specific seat assignment.
Email Service Provider (ESP): a service that delivers emails.
Communal Buy List (CBL): a list of tickets to be purchased.
ADA (American Disabilities Act): requires many government and private organizations to provide accessible seating to individuals with disabilities.
Limit Sheet (LS): a Google sheet containing card information, account email, and site restrictions used in purchasing tickets.
High Risk Event (HRE): events with high risk of ticketing issues.
VPN (Virtual Private Network): a network that allows secure browsing.
EPE (Error Prevention Extension): an extension that prevents errors during ticket purchases.

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