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Ticket Workflow Mastery Quiz

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Questions and Answers

Which step should be taken after reviewing ticket notes?

Reach out to Sales and Production or Finance if needed

Follow-up with Member

Contact Merchant to resolve issue (correct)

Document the ticket

When should a load alert be added?

After following up with the Member

After documenting the ticket

After reviewing ticket notes (correct)

After contacting the Merchant

What should be done if a client needs to be added to the watch list?

Follow-up with the Member

Load an alert (correct)

Contact the Merchant

Send/Request batch email

Ticket Workflow Mastery Quiz

Choose a study mode

Podcast

Questions and Answers

Which step should be taken after reviewing ticket notes?

When should a load alert be added?

What should be done if a client needs to be added to the watch list?

More Like This

Ticket Workflow Mastery Quiz

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