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Questions and Answers
What is one of the barriers to communication mentioned in the text?
What is one of the barriers to communication mentioned in the text?
- Asking 'why' and 'how' questions
- Encouraging patients to share their thoughts
- Using only open-ended questions
- Failure to perceive the patient as a human being (correct)
Which type of communication is emphasized in the text as disruptive?
Which type of communication is emphasized in the text as disruptive?
- Communicating in a calm manner
- Verbally and physically aggressive patient behavior (correct)
- Listening attentively to patients' concerns
- Positive communication between nurse and physician
How are disruptive behaviors often addressed in healthcare settings according to the text?
How are disruptive behaviors often addressed in healthcare settings according to the text?
- Ignoring the behavior to avoid confrontation
- Promoting more disruptive behavior
- Encouraging verbal and physical aggression
- Educating staff and implementing a zero-tolerance policy (correct)
Which of the following is not a category of impaired verbal communication mentioned in the text?
Which of the following is not a category of impaired verbal communication mentioned in the text?
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What is the primary focus of communication mentioned in the text?
What is the primary focus of communication mentioned in the text?
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What is one negative aspect of communication between nurses and physicians highlighted in the text?
What is one negative aspect of communication between nurses and physicians highlighted in the text?
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