Therapeutic Communication Beena Davis, Ph.D., RN N112 Quiz
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Questions and Answers

What is one of the barriers to communication mentioned in the text?

  • Asking 'why' and 'how' questions
  • Encouraging patients to share their thoughts
  • Using only open-ended questions
  • Failure to perceive the patient as a human being (correct)

    • Which type of communication is emphasized in the text as disruptive?

  • Communicating in a calm manner
  • Verbally and physically aggressive patient behavior (correct)
  • Listening attentively to patients' concerns
  • Positive communication between nurse and physician

    • How are disruptive behaviors often addressed in healthcare settings according to the text?

  • Ignoring the behavior to avoid confrontation
  • Promoting more disruptive behavior
  • Encouraging verbal and physical aggression
  • Educating staff and implementing a zero-tolerance policy (correct)

    • Which of the following is not a category of impaired verbal communication mentioned in the text?

    <p>Linguistically gifted</p> Signup and view all the answers

    What is the primary focus of communication mentioned in the text?

    <p>Viewing the patient as a human being</p> Signup and view all the answers

    What is one negative aspect of communication between nurses and physicians highlighted in the text?

    <p>Incivility and bullying</p> Signup and view all the answers

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