Theoretical Approaches to Management
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Questions and Answers

What principle did Adam Smith argue in The Wealth of Nations regarding the division of labour?

  • It decreases productivity and economic advantages.
  • It has no significant impact on organizations or society.
  • It increases productivity and provides economic advantages. (correct)
  • It limits the efficiency of manufacturing processes.
  • Which management theory focuses on creating the most efficient way to perform a job through scientific analysis?

  • Behavioral approach
  • Contemporary approaches
  • General administrative theory
  • Scientific management (correct)
  • Which of the following is NOT a principle of Taylor's Scientific Management?

  • Cooperate with workers to follow the developed principles.
  • Develop a science for the work elements to replace non-scientific methods.
  • Motivate workers solely through punitive measures. (correct)
  • Scientifically select and train workers.
  • What was a significant outcome of Taylor's pig iron experiment?

    <p>An increase in daily average output by almost four times.</p> Signup and view all the answers

    Which two theorists are associated with the general administrative theory within the classical approach?

    <p>Henri Fayol and Max Weber</p> Signup and view all the answers

    What impact did the industrial revolution have on management?

    <p>It enabled highly efficient factories and increased demand for managers.</p> Signup and view all the answers

    What is a key characteristic of the classical approach to management?

    <p>Focus on rationality and maximizing organizational efficiency.</p> Signup and view all the answers

    Which aspect of management did Frank and Lillian Gilbreth contribute to?

    <p>Principles of scientific management.</p> Signup and view all the answers

    What is the primary expectation of a manager according to Theory Y?

    <p>To create an environment that fosters worker autonomy</p> Signup and view all the answers

    Which of the following best describes a closed system in organizational theory?

    <p>An organization that operates independently from external factors</p> Signup and view all the answers

    What does the contingency approach emphasize in relation to management practices?

    <p>The need to adapt management behavior based on specific contextual factors</p> Signup and view all the answers

    How did the quantitative approach to management primarily evolve?

    <p>From mathematical solutions devised in military contexts</p> Signup and view all the answers

    Which of the following is NOT considered a popular contingency variable?

    <p>Global market trends</p> Signup and view all the answers

    What principle is associated with Henri Fayol's contributions to management theory?

    <p>The establishment of 14 Principles of Management</p> Signup and view all the answers

    According to Fayol's analysis, what aspect is particularly important for managers to recognize?

    <p>The contribution of informal organizations to authority acceptance</p> Signup and view all the answers

    What was a significant focus of Elton Mayo's findings in management?

    <p>The impact of social relations on worker efficiency</p> Signup and view all the answers

    What was the primary focus of the Gilbreths in their studies of work?

    <p>Reducing inefficient hand-and-body motions</p> Signup and view all the answers

    Which of the following describes the Gantt chart?

    <p>A scheduling chart that shows planned and actual output</p> Signup and view all the answers

    Fayol's principle of 'unity of command' indicates that:

    <p>Each employee should receive orders from a single superior</p> Signup and view all the answers

    In the bureaucracy ideal type described by Max Weber, which characteristic is emphasized?

    <p>Clearly defined hierarchy and formal rules</p> Signup and view all the answers

    Münsterberg's contribution to industrial psychology primarily regarded which aspect of worker productivity?

    <p>Emotional, mental, and motivational factors</p> Signup and view all the answers

    Chester Barnard's acceptance theory of authority suggests what about managers?

    <p>They must cultivate acceptance from employees for authority to succeed</p> Signup and view all the answers

    The Hawthorne effect primarily demonstrates how what factor influences worker productivity?

    <p>The awareness of being observed</p> Signup and view all the answers

    Which of Fayol's principles emphasizes the importance of fairness in management?

    <p>Equity</p> Signup and view all the answers

    What was the primary goal of Follett regarding employee involvement?

    <p>To improve job satisfaction through participation</p> Signup and view all the answers

    Which principle of management emphasizes the need for a single plan of action?

    <p>Unity of direction</p> Signup and view all the answers

    Douglas McGregor's Theory X portrays workers in which manner?

    <p>Lazy and avoiding responsibility</p> Signup and view all the answers

    Gantt's techniques for improving productivity primarily focused on which area?

    <p>Time management through task scheduling</p> Signup and view all the answers

    The classification scheme devised by the Gilbreths is known as what?

    <p>Therbligs</p> Signup and view all the answers

    A key component of the behavioral approach to management is the focus on:

    <p>Individual attitudes and group processes</p> Signup and view all the answers

    Study Notes

    Theoretical Approaches to Management

    • Management has existed for centuries, evidenced by projects like the Egyptian Pyramids and the Great Wall of China.
    • Modern management's origins include the division of labor (increasing productivity, as argued by Adam Smith), and the Industrial Revolution (new manufacturing processes and increased demand for managers).

    Classical Approach

    • Focuses on maximizing organizational and worker efficiency, emphasizing rationality.
    • Two key theories: Scientific Management and General Administrative Theory.

    Scientific Management

    • Developed by Taylor, Gilbreth, and Gantt, focusing on using scientific methods to improve work efficiency.
    • Taylor's Scientific Management:
      • Established "one best way" for jobs.
      • Famous pig iron experiment quadrupled worker output by selecting the right workers, tools, and incentives.
      • Key principles:
        • Develop a science for each element of a worker's job, replacing old methods.
        • Scientifically select, train, and develop workers.
        • Establish cordial cooperation between workers and managers.
        • Divide work and responsibility equally between management and workers.
    • Gilbreth's Contributions:
      • Used motion pictures to study hand-and-body motions to reduce waste and fatigue.
      • Bricklaying experiments demonstrated the impact of reduced motions on productivity.
      • Invented the micro-chronometer to measure worker motion and time
      • Developed therbligs, a classification scheme for basic hand motions.
    • Gantt's Contributions:
      • Developed Gantt charts, visual scheduling tools showing planned and actual output, allowing managers to track progress.

    General Administrative Theory

    • Focuses on what managers do and what constitutes good management practices.
    • Fayol's Contributions:
      • Identified five management functions: planning, organizing, commanding, coordinating, and controlling.
      • Developed 14 principles of management, fundamental rules applicable across organizations. - Examples: Division of work, authority, discipline, unity of command, unity of direction, subordination of individual interests to general interest, remuneration, centralization, scalar chain, order, equity, stability of tenure, initiative, esprit de corps.
    • Weber's Contributions:
      • Developed the concept of bureaucracy, emphasizing specialization, hierarchy, rules, and impersonal relations as key organizational characteristics.

    Behavioral Approach

    • Emphasizes individual attitudes, behaviors, and group processes in the workplace.
    • Early Advocates:
      • Münsterberg: Pioneer of industrial psychology, studied worker motivation and selection.
      • Follett: Emphasized worker participation and shared goals.
      • Chester Barnard: Viewed organizations as systems, emphasizing the informal organization and acceptance theory of authority.
    • Hawthorne Studies and Mayo:
      • Studies examined the effects of factors like lighting and wages on worker productivity.
      • Revealed the "Hawthorne effect," where workers' attitudes toward managers affect productivity.
      • Highlighted the importance of social norms and group standards in individual behavior.
    • McGregor's Theory X and Theory Y:
      • Theory X: Negative assumptions about workers' laziness and avoidance of responsibility.
      • Theory Y: Positive assumptions about workers' engagement in their job and willingness to achieve goals.

    Quantitative Approach

    • Applies quantitative techniques (statistics, models) to improve decision-making in organizations.
    • Used in areas like resource allocation and inventory management.

    Contemporary Approaches

    • Systems Approach: Views organizations as open systems interacting with their environment, with interdependent components.
    • Contingency Approach: Recognizes that different organizations and situations require different management approaches. Contingency variables include size, environmental uncertainty, and individual differences.

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    Description

    Explore the various theoretical frameworks that have shaped management practices over the centuries. From the Classical Approach focusing on efficiency to Scientific Management's principles, this quiz delves into the historical context and key theories that inform modern management. Test your knowledge on the foundations of management theory!

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