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Questions and Answers
Which principle is NOT associated with Frederick Winslow Taylor's Scientific Management?
Which principle is NOT associated with Frederick Winslow Taylor's Scientific Management?
What is a critical implication of Taylor’s theory of Scientific Management?
What is a critical implication of Taylor’s theory of Scientific Management?
What did Max Weber contribute to management theory?
What did Max Weber contribute to management theory?
Which criticism of Taylorism highlights the loss of craftsmanship?
Which criticism of Taylorism highlights the loss of craftsmanship?
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What is emphasized in the operational implications of Taylorism regarding worker's efforts?
What is emphasized in the operational implications of Taylorism regarding worker's efforts?
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Which of the following best describes the concept of Rational-Legal Authority?
Which of the following best describes the concept of Rational-Legal Authority?
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What is NOT one of Weber’s six elements of bureaucracy?
What is NOT one of Weber’s six elements of bureaucracy?
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Which statement accurately reflects the disadvantages of bureaucracy?
Which statement accurately reflects the disadvantages of bureaucracy?
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What does the term 'red tape' in bureaucracy refer to?
What does the term 'red tape' in bureaucracy refer to?
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In the context of Weber’s view on bureaucracy, what aspect emphasizes fairness in treatment of employees?
In the context of Weber’s view on bureaucracy, what aspect emphasizes fairness in treatment of employees?
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Study Notes
The Classical Approach
- The classical approach to management theory focuses on efficiency and effectiveness in organizational processes.
- There are four main classical theories: scientific management, bureaucracy, administrative management, and human relations.
Scientific Management
- Frederick Winslow Taylor is considered the "father" of scientific management.
- Taylor's theory emphasizes using scientific methods to identify the "one best way" to perform a task.
- Key elements of scientific management include:
- Scientific Selection: Placing the right person in the right job with the right tools and equipment.
- Standardized Method: Ensuring a consistent approach to performing the job.
- Economic Incentive: Providing a financial reward for achieving desired results.
- Japanese management philosophy, Kaizen, embraces the concept of continuous improvement, similar to Taylor's principles.
Bureaucracy
- Max Weber developed the theory of bureaucracy, outlining the characteristics of an ideal organizational type.
- Weber's theory emphasizes rationality, predictability, impersonality, technical competence, and authoritarianism.
Weber's Six Elements of Bureaucracy
- Division of labor: Tasks are divided and assigned to specialists.
- Hierarchy: Reporting relationships structure the organization from top to bottom.
- Selection: Technical qualifications are prioritized for hiring, not favoritism.
- Career orientation: Managers are viewed as professionals, with dedicated career paths within the organization.
- Formalization: Rules and procedures govern organizational processes and decision-making.
- Impersonality: Employees are treated uniformly, regardless of personal attributes.
Administrative Management
- Henri Fayol developed the theory of administrative management, focusing on the management functions of planning, organizing, commanding, coordinating, and controlling.
- Fayol identified 14 principles of management to guide effective leadership and organizational structure.
Human Relations
- Elton Mayo contributed to the development of the human relations theory, emphasizing the importance of human factors and employee motivation in organizational performance.
- The Hawthorne studies, conducted by Mayo, revealed that social factors and employee satisfaction play a significant role in productivity.
Advantages and Disadvantages of Bureaucracy
- Advantages:*
- Security of tenure for employees.
- Social esteem linked to occupational status.
- Regular salary and career development opportunities.
- Protection from arbitrary dismissal.
- Predictable relationships foster trust and camaraderie.
- Disadvantages:*
- Red tape: Excessive bureaucracy can hinder efficiency and responsiveness.
- Inflexibility: Bureaucracies struggle to adapt to change, potentially leading to outdated solutions.
- Ritualistic work routines: Focus on details can overshadow overarching objectives.
- Passing the buck: Lack of accountability can hinder decision-making and problem-solving.
- Resistance to new ideas: Conformity to established practices can stifle innovation.
- Slow decision-making: Hierarchical structure can delay decision-making processes.
- Lack of access to decision-makers: Junior staff may lack opportunities for direct communication with decision-makers.
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Description
Explore the classical approaches to management, including scientific management, bureaucracy, and administrative management. Learn about key figures like Frederick Winslow Taylor and concepts such as Kaizen that emphasize efficiency and continuous improvement in organizations.