Podcast
Questions and Answers
What is the timeframe for requesting a refund if an item does not meet your expectations?
What is the timeframe for requesting a refund if an item does not meet your expectations?
- Within 30 days after purchase (correct)
- Within 90 days after purchase
- Within 45 days after purchase
- Within 60 days after purchase
What restocking fee is applied if a usable item is returned after 60 days?
What restocking fee is applied if a usable item is returned after 60 days?
- 20%
- 10%
- 40%
- 30% (correct)
Under what condition is the company willing to refund/match the price difference if the same product is found for a lower price?
Under what condition is the company willing to refund/match the price difference if the same product is found for a lower price?
- If found within 60 days from the date of purchase
- If found within 30 days from the date of purchase (correct)
- If found within 90 days from the date of purchase
- If found within 120 days from the date of purchase
On which orders is the price match guarantee valid?
On which orders is the price match guarantee valid?
What is the aim of the company regarding the products it provides?
What is the aim of the company regarding the products it provides?