Podcast
Questions and Answers
What is a primary characteristic of the oral medium in communication?
What is a primary characteristic of the oral medium in communication?
Which factor is NOT typically considered when choosing the appropriate media and channels for communication?
Which factor is NOT typically considered when choosing the appropriate media and channels for communication?
What benefit does effective organization of information provide to writers?
What benefit does effective organization of information provide to writers?
Which of the following is a type of written medium in the print channel?
Which of the following is a type of written medium in the print channel?
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Which task is NOT involved in organizing a message?
Which task is NOT involved in organizing a message?
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Which of the following is a Digital Channel used in the oral medium?
Which of the following is a Digital Channel used in the oral medium?
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What is one of the main advantages of using visual media in communication?
What is one of the main advantages of using visual media in communication?
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Which is an example of a digital medium within the written channel?
Which is an example of a digital medium within the written channel?
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What is the first step in the three-step writing process?
What is the first step in the three-step writing process?
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Why is it important to analyze a communication situation before writing?
Why is it important to analyze a communication situation before writing?
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Which of the following is NOT a task involved in organizing a message?
Which of the following is NOT a task involved in organizing a message?
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Which factor is important when choosing the most appropriate medium for a message?
Which factor is important when choosing the most appropriate medium for a message?
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What percentage of writing time is ideally spent on planning?
What percentage of writing time is ideally spent on planning?
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Which of the following attributes does NOT help to ensure quality information?
Which of the following attributes does NOT help to ensure quality information?
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Which of the following is part of the composing step of business messages?
Which of the following is part of the composing step of business messages?
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What is one benefit of planning effectively before writing business messages?
What is one benefit of planning effectively before writing business messages?
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What is the primary reason for analyzing a communication situation?
What is the primary reason for analyzing a communication situation?
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Which of the following is NOT a component of developing an audience profile?
Which of the following is NOT a component of developing an audience profile?
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What is a specific purpose in communication?
What is a specific purpose in communication?
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Which of the following methods is NOT an informal technique for gathering information?
Which of the following methods is NOT an informal technique for gathering information?
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Which of the following is essential for ensuring information quality?
Which of the following is essential for ensuring information quality?
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What does the journalistic approach to providing information prompt you to consider?
What does the journalistic approach to providing information prompt you to consider?
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What does gauging the audience's level of understanding help to inform?
What does gauging the audience's level of understanding help to inform?
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Which discovery technique involves expressing ideas as they come without concern for structure?
Which discovery technique involves expressing ideas as they come without concern for structure?
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Study Notes
The Three-Step Writing Process
- The three-step writing process includes planning, writing, and completing a message.
- Planning encompasses analyzing the situation, gathering information, and selecting the appropriate media and channels.
- Writing involves adapting to the audience, choosing strong words, creating effective sentences, and developing coherent paragraphs.
- Completing includes revising, producing, proofreading, and distributing the message.
Analyzing the Situation
- Analyzing a communication situation ensures the right information is delivered to the right people.
- Understanding the purpose of your message helps identify what you hope to accomplish.
- Knowing your audience helps determine the best way to reach them.
Defining Your Purpose
- The general purpose of a message is to either inform, persuade, or collaborate.
- The specific purpose defines what you hope to accomplish.
- Knowing your audience assists in determining what actions you desire them to take.
Developing An Audience Profile
- Identifying your primary audience is necessary to successfully tailor your message.
- Understanding the audience size, geographic distribution, and level of understanding is critical.
- Researching audience expectations and preferences, as well as forecasting their reactions to your message is essential.
Gathering Information
- Consider the audience's perspective, listen to the community, and talk to supervisors, colleagues, and customers when gathering information.
- Use informal techniques including reading reports, company documents, and obtaining input from your audience to obtain necessary information.
- Pay attention to both apparent and hidden needs during the research process.
Finding Your Focus
- Use techniques like free writing and sketching to help organize thoughts and ideas.
- Employ the journalistic approach to gather information by asking "Who? What? When? Where? Why? How?".
- Ensure information quality by checking for accuracy, ethical implications, and relevance.
Selecting the Best Combination of Media and Channels
- The most common media include oral, written, and visual options, with both print and digital channels available for each.
- Factors to consider include richness, formality, media limitations, urgency, cost, audience preferences, security, and privacy.
Organizing Your Information
- Effective organization benefits readers by ensuring message comprehension, increased acceptance, and time efficiency.
- Effective organization benefits writers by allowing them to write clearly and build their reputation.
- Tasks involved in organizing a message include defining the topic, generating ideas, limiting scope, outlining content, and structuring the message.
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Description
Test your knowledge on the three-step writing process that includes planning, writing, and completing a message. This quiz covers analyzing the situation, defining your purpose, and adapting your writing to the audience. Perfect for improving your communication skills!
