The Psychology of Brand Loyalty
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Questions and Answers

How did exposure to the Apple logo affect performance on creative tasks according to the study by Duke University?

  • It had no effect on performance.
  • It decreased performance compared to exposure to the IBM logo.
  • It improved performance compared to exposure to the IBM logo. (correct)
  • It led to the same performance as exposure to the IBM logo.
  • What do brands like Apple do that influences consumer behavior according to the text?

  • Provide discounts on their products.
  • Tell stories that shape identity and self-expression. (correct)
  • Focus only on the functionality of their products.
  • Avoid any emotional connections with consumers.
  • How did Michael Platt's research demonstrate the influence of brands on decisions?

  • Brands have no impact on consumer decisions.
  • Individuals can develop emotional connections and defend brands as if defending themselves. (correct)
  • Emotional connections have no role in brand perception.
  • Consumers are always fully aware of their subconscious brand choices.
  • What did MRI studies on iPhone and Samsung Galaxy users reveal about brand perception?

    <p>Brand perception can evoke empathy responses in the brain.</p> Signup and view all the answers

    Why do consumers often choose specific brands over others even when the products are essentially the same?

    <p>Due to the influence of branding and emotional connections.</p> Signup and view all the answers

    Study Notes

    • Consumers often choose specific brands over others, even when the products are essentially the same, which challenges the idea of rational decision-making.
    • A study by Duke University found that exposure to the Apple logo led to better performance on creative tasks compared to the IBM logo, showcasing the power of branding on behavior.
    • Brands like Apple tell stories that influence consumer behavior and can shape identity and self-expression, leading individuals to identify with brands as they would with family.
    • Research by Michael Platt demonstrates how our perception of brands influences our decisions, showing that individuals can develop emotional connections and defend brands as if defending themselves.
    • MRI studies on iPhone and Samsung Galaxy users revealed that brand perception can evoke empathy responses in the brain, with consumers sometimes not being fully aware of their subconscious brand choices and emotional connections.

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    Description

    Explore the fascinating world of brand loyalty and consumer behavior through this quiz. Learn how brands can influence decision-making, shape identity, trigger emotional connections, and even impact brain activity. Discover the powerful effects of branding on our choices and perceptions.

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