Brand Loyalty and Consumer Behavior Quiz
10 Questions
1 Views

Choose a study mode

Play Quiz
Study Flashcards
Spaced Repetition
Chat to lesson

Podcast

Play an AI-generated podcast conversation about this lesson

Questions and Answers

What is the main difference in the conceptual pathways between Nike and Under Armour as discussed in the text?

The Nike thing is about performance, while the Under Armour thing is about the underdog.

According to Michael Platt, how do consumers often react when someone speaks negatively about a brand they identify with?

They will be the first to go out and defend because an attack on the brand is an attack on themselves.

What did Michael Platt's research demonstrate about how our perception of brands influences our decisions?

Our perception of brands influences our decisions in a way that is similar to how we relate to people.

What did Michael and his team observe about the brain responses of iPhone users and Samsung Galaxy users when hearing good, bad, and neutral news about Apple and Samsung?

<p>Apple customers showed a brain empathy response toward Apple similar to how they respond to family members, while Samsung users showed reverse empathy for Apple news.</p> Signup and view all the answers

What did the brain data of Samsung users suggest about their preference for Samsung?

<p>Samsung customers seemed to be buying Samsung mainly because they dislike Apple.</p> Signup and view all the answers

How can brands influence consumer behavior according to the text?

<p>Brands can influence consumer behavior by creating a story and identity associated with the brand, which can impact decision-making beyond the point of sale.</p> Signup and view all the answers

What did the study by colleagues at Duke University reveal about the influence of logos on participants' performance?

<p>The study found that after being subliminally exposed to the Apple logo, participants performed better on creative tasks compared to when exposed to the IBM logo.</p> Signup and view all the answers

How does the text explain the concept of rational consumer behavior in relation to brand influence?

<p>The text challenges the idea of rational consumer behavior by showing how consumers are willing to pay more for the same product if it is associated with a particular brand identity.</p> Signup and view all the answers

According to the University of Pennsylvania's Americus Reed, how do brand choices contribute to identity formation?

<p>Brand choices contribute to identity formation by allowing individuals to express affiliation with certain values or groups.</p> Signup and view all the answers

In what way can brands impact consumers' ability to make rational spending decisions?

<p>Brands can impact consumers' ability to make rational spending decisions by influencing their behavior and choices based on emotional connections and identity creation.</p> Signup and view all the answers

More Like This

The Psychology of Brand Loyalty
5 questions
Strategic Marketing Session 4 Quiz
12 questions
Marketing Concepts: Brand Loyalty
40 questions
Marketing Principles Quiz
5 questions

Marketing Principles Quiz

CharitableIntellect7185 avatar
CharitableIntellect7185
Use Quizgecko on...
Browser
Browser