Motivation, Personality and Affect
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Questions and Answers

What is the primary reason for people to purchase products in contemporary consumer societies?

  • For their practical use only
  • For both their practical use and symbolic qualities (correct)
  • For their aesthetic qualities
  • For their symbolic qualities only
  • What is brand personality?

  • The price of a product
  • The physical appearance of a product
  • The functional features of a product
  • The set of human characteristics associated with a product (correct)
  • What are the five dimensions of brand personality identified by Aaker?

  • Sincerity, competence, excitement, sophistication, and ruggedness (correct)
  • Honesty, intelligence, fun, elegance, and toughness
  • Genuineness, proficiency, thrill, culture, and strength
  • Authenticity, skill, adventure, refinement, and durability
  • Why is it important to focus on the dimensional level of brand personality?

    <p>To distinguish different types of brand personalities</p> Signup and view all the answers

    What is the main contribution of the current study to the literature on brand personality?

    <p>Exploring the process of brand personality formation on the dimensional level</p> Signup and view all the answers

    What is brand personality?

    <p>The set of human characteristics associated with a brand</p> Signup and view all the answers

    What is anthropomorphic theory?

    <p>The theory that people grant human qualities to non-human objects</p> Signup and view all the answers

    What is Aaker's brand personality scale?

    <p>The most widely used and well-developed brand personality scale</p> Signup and view all the answers

    What is the sincerity dimension of brand personality?

    <p>Down-to-earth, honest, and wholesome</p> Signup and view all the answers

    What is the excitement dimension of brand personality?

    <p>Daring, spirited, and imaginative</p> Signup and view all the answers

    What is the competence dimension of brand personality?

    <p>Up-to-date, reliable, and intelligent</p> Signup and view all the answers

    What is the ruggedness dimension of brand personality?

    <p>Outdoorsy, tough, and daring</p> Signup and view all the answers

    What was the purpose of the study?

    <p>To understand the concept of brand personality</p> Signup and view all the answers

    What method was used to analyze the interviews?

    <p>Constant comparative method</p> Signup and view all the answers

    What is the focus of the study?

    <p>Understanding how consumers associate brands with different dimensions of brand personality</p> Signup and view all the answers

    Which product categories are typically associated with sincere brands?

    <p>Beverage, food, cosmetics, and supermarket products</p> Signup and view all the answers

    What contributes to the image of sincere brands?

    <p>Guarantees and personal selling</p> Signup and view all the answers

    What are sincere brands strongly associated with?

    <p>Family and family-related activities</p> Signup and view all the answers

    What are some characteristics of brands associated with competence?

    <p>Market leaders, long history, and highly qualified employees</p> Signup and view all the answers

    What are crucial factors for judging a brand's competence?

    <p>Negative or positive product experience and the degree to which the product meets consumers' expectations</p> Signup and view all the answers

    Which product categories are often associated with exciting brands?

    <p>Car, beverage, and clothes</p> Signup and view all the answers

    What is the 'halo effect'?

    <p>When a brand is associated with exciting experiences, making the brand itself exciting</p> Signup and view all the answers

    What are some characteristics of sophisticated brands?

    <p>High-end markets, designer clothes, and exclusive car brands</p> Signup and view all the answers

    What role do aesthetics play in perceptions of sophistication?

    <p>Crucial role</p> Signup and view all the answers

    What is subjective and varies among consumers when it comes to brand personality?

    <p>Perception of sophistication</p> Signup and view all the answers

    What are some commonalities among unexciting or unsophisticated brands according to the study?

    <p>No commonalities mentioned</p> Signup and view all the answers

    Which category of products are typically associated with brands perceived as sincere?

    <p>Beverages</p> Signup and view all the answers

    What contributes to the image of sincere brands as genuinely interested in their customers' well-being?

    <p>Guarantees and personal selling</p> Signup and view all the answers

    What is a crucial factor for judging a brand's competence according to the text?

    <p>Product experience and meeting expectations</p> Signup and view all the answers

    Which product categories are often associated with exciting brands?

    <p>Cars and beverages</p> Signup and view all the answers

    What is the 'halo effect' in relation to brand personality?

    <p>When a brand is associated with exciting experiences</p> Signup and view all the answers

    What plays a crucial role in perceptions of sophistication according to the text?

    <p>User imagery</p> Signup and view all the answers

    Which brand has developed a feminine image for a new product aimed at women according to the text?

    <p>Volvo</p> Signup and view all the answers

    What is a common characteristic of unexciting brands according to the text?

    <p>They have a mundane image</p> Signup and view all the answers

    What contributes to the image of sincere brands as genuinely interested in their customers' well-being?

    <p>Guarantees and personal selling</p> Signup and view all the answers

    What is the perception of highly sophisticated brands?

    <p>They are perceived as unique and exclusive</p> Signup and view all the answers

    What is the perception of unsophisticated brands?

    <p>They are usually cheap, mass-produced, and of bad quality</p> Signup and view all the answers

    What is the perception of sophisticated brands?

    <p>They are often perceived as feminine, but not exclusively</p> Signup and view all the answers

    What is the perception of everyday use brands?

    <p>They are considered unsophisticated, even if they are of high quality</p> Signup and view all the answers

    What is the perception of masculine brands?

    <p>They are perceived as unsophisticated because they lack a feminine touch</p> Signup and view all the answers

    What is the perception of Land Rover?

    <p>It is associated with outdoorsy, adventurous, and masculine people</p> Signup and view all the answers

    What is the perception of Harley Davidson?

    <p>It is considered a symbol of masculine culture and freedom</p> Signup and view all the answers

    What is the perception of feminine brands?

    <p>They are perceived as not rugged and are often associated with elegance, beauty, and charm</p> Signup and view all the answers

    Which product categories are over-represented among brands that consumers decidedly do not associate with a particular personality dimension?

    <p>Technology and electronics</p> Signup and view all the answers

    What is the relationship between brand personality dimensions and product categories?

    <p>Consumers associate different brand personality dimensions with specific product categories</p> Signup and view all the answers

    What is the relationship between company associations and perceptions of product brands?

    <p>Company associations carry over to perceptions of product brands</p> Signup and view all the answers

    Which brand personality dimension is associated with all three types of benefits: functional, experiential, and symbolic?

    <p>Sincerity</p> Signup and view all the answers

    What is the relationship between product category and personality?

    <p>Product categories themselves possess a personality</p> Signup and view all the answers

    Which brand personality dimension is mainly related to the functional benefits of brands (product quality) and the qualifications of employees?

    <p>Competence</p> Signup and view all the answers

    What is the relationship between brands that consumers perceive as lacking on a particular personality dimension?

    <p>They often share common attributes</p> Signup and view all the answers

    Which brand personality dimension relates to both symbolic and experiential benefits?

    <p>Excitement</p> Signup and view all the answers

    What is the main benefit of understanding consumer associations between brand personality dimensions and product categories?

    <p>Developing tailored strategies to strengthen or downplay specific dimensions</p> Signup and view all the answers

    Why should brand managers consider product category personality-related considerations when planning brand extension strategies?

    <p>To ensure consistency with the brand personality</p> Signup and view all the answers

    What is the relevance of perceptions of sincerity in brand performance?

    <p>It develops as a points-of-parity (POPs) factor</p> Signup and view all the answers

    What is the relevance of competence in functional brand benefits?

    <p>It is relevant to functional brand benefits</p> Signup and view all the answers

    In which type of product categories may competence play a major role in consumer judgments as a proxy for product quality?

    <p>Credence product categories</p> Signup and view all the answers

    What is the main limitation of Aaker's brand personality scale?

    <p>It is culture-specific and needs a higher level of abstraction in the hierarchical organization of personality characteristics</p> Signup and view all the answers

    What is the main influence of company associations on consumers' perceptions of brand personality?

    <p>Moral values, position on the market, history, employees</p> Signup and view all the answers

    What are consumer perceptions of brand personality dimensions related to, in addition to symbolic brand benefits?

    <p>Functional and experiential benefits</p> Signup and view all the answers

    What is motivation according to Nevid?

    <p>Factors that activate, direct and sustain goal-directed behaviours</p> Signup and view all the answers

    What is the core model of expectancy theory?

    <p>Valence – Instrumentality – Expectancy Model (VIE model)</p> Signup and view all the answers

    What is the focus of drive theory?

    <p>Fundamental biological needs that produce arousal</p> Signup and view all the answers

    What is Maslow's Hierarchy of Needs?

    <p>A theory designed to account for most human behavior in general terms</p> Signup and view all the answers

    What is the major criticism of Maslow's Hierarchy of Needs?

    <p>It is too culture-bound</p> Signup and view all the answers

    What are the two criteria used to determine McGuire's Psychological Motives?

    <p>Cognitive or affective and preservation or growth</p> Signup and view all the answers

    What is the need for consistency?

    <p>People's need to have all facets of themselves uniform with one another</p> Signup and view all the answers

    What is the difference between cognitive preservation motives and cognitive growth motives?

    <p>Preservation motives focus on the need for categorization, while growth motives focus on the need for stimulation</p> Signup and view all the answers

    What is the difference between affective preservation motives and affective growth motives?

    <p>Preservation motives focus on the need for reinforcement, while growth motives focus on the need for assertion</p> Signup and view all the answers

    What is the focus of goal direction-pathways?

    <p>The multiple pathways to achieve goals</p> Signup and view all the answers

    What is the difference between drive theory and expectancy theory?

    <p>Drive theory focuses on fundamental biological needs, while expectancy theory assumes individuals are motivated by outcomes of behaviours</p> Signup and view all the answers

    What are the key concepts of motivation according to Ryan & Deci?

    <p>Energy, direction, persistence and equifinality</p> Signup and view all the answers

    What is the definition of motivation according to Nevid?

    <p>Factors that activate, direct and sustain goal-directed behaviours</p> Signup and view all the answers

    What is the core model of expectancy theory proposed by Vroom?

    <p>Valence - Instrumentality - Expectancy (VIE) model</p> Signup and view all the answers

    What is the focus of drive theory?

    <p>Fundamental biological needs that produce arousal</p> Signup and view all the answers

    What is homeostasis according to drive theory?

    <p>Achieving balance by reducing internal tension</p> Signup and view all the answers

    What is the main criticism of Maslow's Hierarchy of Needs?

    <p>The application is too simplistic</p> Signup and view all the answers

    What are the two criteria used to determine McGuire's Psychological Motives?

    <p>Cognitive or affective and preservation or growth</p> Signup and view all the answers

    What is the need for consistency?

    <p>People's need to have all facets of themselves uniform with one another</p> Signup and view all the answers

    What is the need for tension reduction?

    <p>Affective preservation motive</p> Signup and view all the answers

    What is the teleological need?

    <p>Cognitive growth motive</p> Signup and view all the answers

    What is the difference between cognitive and affective motives according to McGuire's Psychological Motives?

    <p>Cognitive motives are focused on thinking, while affective motives are focused on emotions</p> Signup and view all the answers

    What is the VIE model?

    <p>Valence - Instrumentality - Expectancy</p> Signup and view all the answers

    What is the difference between preservation and growth oriented motives according to McGuire's Psychological Motives?

    <p>Preservation oriented motives are focused on maintaining the status quo, while growth oriented motives are focused on development</p> Signup and view all the answers

    What is the need for autonomy?

    <p>The need for individuality and independence</p> Signup and view all the answers

    Which behavior can result from the need for stimulation?

    <p>Brand switching behavior</p> Signup and view all the answers

    What is the need for tension reduction?

    <p>The need for relaxation</p> Signup and view all the answers

    What is the need for ego defense?

    <p>The need for self-concept</p> Signup and view all the answers

    What is the need for reinforcement?

    <p>The need for reward</p> Signup and view all the answers

    What is the need for affiliation?

    <p>The need for belongingness</p> Signup and view all the answers

    What is the need for identification?

    <p>The need for individuality</p> Signup and view all the answers

    What are manifest motives?

    <p>Known and/or admitted motives</p> Signup and view all the answers

    What are latent motives?

    <p>Unknown and/or undisclosed motives</p> Signup and view all the answers

    What is avoidance-avoidance?

    <p>Desirable outcome</p> Signup and view all the answers

    What is approach-approach?

    <p>Desirable outcome</p> Signup and view all the answers

    What is approach-avoidance?

    <p>Approach-approach</p> Signup and view all the answers

    What is motivation?

    <p>Factors that activate, direct and sustain goal-directed behaviours</p> Signup and view all the answers

    What are the key concepts of motivation according to Ryan & Deci?

    <p>Energy and direction</p> Signup and view all the answers

    What is Drive Theory?

    <p>A theory that focuses on fundamental biological needs that produce arousal</p> Signup and view all the answers

    What is homeostasis?

    <p>The balance that is achieved after arousal creates internal tension</p> Signup and view all the answers

    What is Expectancy Theory?

    <p>A theory that assumes individuals are motivated by outcomes of behaviors</p> Signup and view all the answers

    What is the Valence-Instrumentality-Expectancy Model?

    <p>A model proposed by Vroom to explain work motivation</p> Signup and view all the answers

    What are the two motivation theories mentioned in the text?

    <p>Maslow's Hierarchy of Needs and McGuire's Psychological Motives</p> Signup and view all the answers

    What are the criticisms of Maslow's Hierarchy of Needs?

    <p>It is too simplistic and culture-bound, and emphasizes individual needs over group needs</p> Signup and view all the answers

    What are the two criteria used to determine McGuire's Psychological Motives?

    <p>Whether the mode of motivation is cognitive or affective, and whether the motive is focused on preservation or growth</p> Signup and view all the answers

    What are the Cognitive Preservation Motives according to McGuire's Psychological Motives?

    <p>Need for Consistency, Need for Attribution, Need to Categorize, Need for Objectification</p> Signup and view all the answers

    What are the Affective Growth Motives according to McGuire's Psychological Motives?

    <p>Need for Assertion, Need for Affiliation, Need for Identification, Need for Modeling</p> Signup and view all the answers

    What is the Need for Consistency according to McGuire's Psychological Motives?

    <p>People's need to have all facets of themselves uniform with one another</p> Signup and view all the answers

    What is personality?

    <p>An individual's characteristic response tendencies across similar situations</p> Signup and view all the answers

    What is trait theory?

    <p>A theory that focuses on the quantitative measurement of personality traits</p> Signup and view all the answers

    What are personality traits?

    <p>Identifiable characteristics related to action tendencies that define a person</p> Signup and view all the answers

    What is an example of a trait relevant to consumer behavior?

    <p>Innovativeness: try new things</p> Signup and view all the answers

    What is the difference between single-trait and multi-trait approaches?

    <p>Single-trait approaches focus on a single trait as being particularly relevant in understanding behavior, while multi-trait approaches identify combinations of traits that combined explain a substantial proportion of behavior</p> Signup and view all the answers

    What is an example of a single-trait approach?

    <p>Consumer Ethnocentrism</p> Signup and view all the answers

    What is the Five Factor Model?

    <p>A multi-trait approach that identifies combinations of traits that combined explain a substantial proportion of behavior</p> Signup and view all the answers

    What is brand personality?

    <p>Traits people attribute to a product as if it were a person</p> Signup and view all the answers

    What is anthropomorphism?

    <p>The tendency to attribute human characteristics to objects or animals</p> Signup and view all the answers

    What are the three important advertising tactics for communicating brand personality?

    <p>Celebrity Endorsers, User Imagery, Executional Factors</p> Signup and view all the answers

    What is personality?

    <p>A person's unique psychological makeup and how it consistently influences their response to their environment</p> Signup and view all the answers

    What is trait theory?

    <p>A theory that focuses on the quantitative measurement of personality traits</p> Signup and view all the answers

    What is innovativeness?

    <p>A personality trait related to trying new things</p> Signup and view all the answers

    What is brand personality?

    <p>Traits people attribute to a product as if it were a person</p> Signup and view all the answers

    What is the Five-Factor Model?

    <p>A multi-trait approach that identifies combinations of traits that combined explain substantial proportion of behavior</p> Signup and view all the answers

    What is the desire of hero brands?

    <p>Prove worth through courageous action</p> Signup and view all the answers

    What is anthropomorphism?

    <p>The tendency to attribute human characteristics to objects or animals</p> Signup and view all the answers

    What is frugality?

    <p>A personality trait related to denying short-term purchases and making do with what one already owns</p> Signup and view all the answers

    What are the three important advertising tactics for communicating brand personality?

    <p>Celebrity Endorsers, User Imagery, Executional Factors</p> Signup and view all the answers

    What is the difference between emotion and affect?

    <p>Emotion refers to the liking/disliking aspect of the specific feeling, while affect is an identifiable specific feeling</p> Signup and view all the answers

    What is the difference between emotions and moods?

    <p>Emotions are often related to a specific triggering event, while moods are not necessarily linked to a particular event</p> Signup and view all the answers

    How can marketers use emotions to their advantage?

    <p>Emotion arousal can lead to increased trust and purchases</p> Signup and view all the answers

    What is mood congruency?

    <p>Our judgments tend to be shaped by our moods</p> Signup and view all the answers

    What is sadvertising?

    <p>Using negative affective states to provoke action in nonprofit advertisements</p> Signup and view all the answers

    Study Notes

    Dimensions of Brand Personality and Their Importance in Consumer Behavior

    • Consumers tend to build relationships with brands and imbue them with personality characteristics.
    • Anthropomorphic theory explains why people tend to grant human qualities to non-human objects, including brands.
    • By imbuing brands with human personality traits, consumers use them as a language to communicate their identities, status, and aspirations in social groups.
    • Brand personality consists of the set of human characteristics associated with a brand, and it has gained increasing attention in the marketing literature.
    • Aaker's brand personality scale is the most widely used and well-developed, consisting of sincerity, excitement, competence, sophistication, and ruggedness dimensions.
    • The focus on Aaker's dimensions is warranted due to their psychometric rigor and linguistic accessibility in discussion with consumers.
    • The study aims to explore what brands/products consumers perceive as exemplary or not exemplary of each brand personality dimension, and what common characteristics emerge across these brands.
    • The study also aims to identify which brands consumers perceive as excluded from possessing a particular personality dimension and what common characteristics emerge across these brands for each personality dimension.
    • The sincerity dimension includes brand personality traits such as down-to-earth, honest, and wholesome.
    • The excitement dimension includes traits such as daring, spirited, and imaginative.
    • The competence dimension includes traits such as up-to-date, reliable, and intelligent.
    • The sophistication dimension includes traits such as successful, upper-class, and charming.
    • The ruggedness dimension includes traits such as outdoorsy, tough, and daring.

    Interview-based study on consumers' conceptualizations of brand personality

    • The study involved conducting interviews with 66 graduate students from a Scandinavian business school.
    • The purpose of the study was to understand the concept of brand personality.
    • The average age of the informants was 23.6 years, with 40 females and 26 males.
    • Students were recruited by announcing the opportunity to participate in the interviews during three graduate courses.
    • Each informant was paid 100 Norwegian crones (or approximately 18 US dollars) for their participation.
    • Interviews lasted between 50 and 60 minutes and were recorded with the informant's permission.
    • Aaker’s (1997) brand personality scale was presented to the informants and all five dimensions were explained in detail.
    • Informants were asked about their perceptions of two out of the five dimensions of brand personality in Aaker’s scale.
    • The interview procedure yielded 80 pages of double-spaced text, after transcription.
    • The interviews were analyzed using the constant comparative method.
    • The first author created initial coding categories that reflected the consistency that emerged for each brand personality dimension.
    • The most illuminatory exemplars of the themes were retained for the paper, and incorporated into the interpretation section and subsequent tables.

    Consumer Perception of Brand Personality

    • The study focuses on understanding how consumers associate brands with different dimensions of brand personality.

    • Brands associated with sincerity are typically encountered in everyday life, such as those in the beverage, food, cosmetics, and supermarket product categories.

    • Guarantees and personal selling contribute to the image of sincere brands as genuinely interested in their customers' well-being.

    • Sincere brands are strongly associated with family and family-related activities, high morals, and positive experiences that meet or exceed expectations.

    • Brands perceived as insincere often have unethical business practices, cheat consumers, or are too exclusive for the average person.

    • Brands associated with competence are often market leaders, have a long history, and are staffed by highly qualified employees.

    • Competent brands are perceived to be of high quality, and consumers report positive experiences while using them.

    • Negative or positive product experience and the degree to which the product meets consumers' expectations are crucial factors for judging a brand's competence.

    • Brands perceived as exciting are rooted in the car, beverage, and clothes categories, and often help consumers fulfill their aspirations to be perceived as more exciting in the eyes of their reference groups.

    • Aesthetics play an important role in forming perceptions of brand personality, and exciting brands often offer consumers exciting experiences.

    • The personality descriptors associated with a brand arise from the underlying usage situation and emotions or feelings evoked by the brand.

    • Consumer perceptions of brand personality develop from product experiences in which performance expectations are met or exceeded, and competence associations seem to require repeated expectations of consistent performance over time.Consumer Perception of Exciting and Sophisticated Brands

    • Exciting brands are associated with new experiences, warmer weather, and special occasions.

    • The "halo effect" is when a brand is associated with exciting experiences, making the brand itself exciting.

    • Exciting brands are used by exciting people, and user imagery plays a role in brand personality.

    • Ads are a source of excitement for brands, often depicting young people having fun or engaging in exciting activities.

    • Unexciting brands are often everyday products or those with a mundane image.

    • Sophisticated brands are associated with high-end markets, designer clothes, and exclusive car brands.

    • Aesthetics play a crucial role in perceptions of sophistication, with elegant simplicity often being a key characteristic.

    • User imagery, including celebrity endorsements, is often used to convey brand personality and sophistication.

    • Cosmetics brands are sometimes perceived as sophisticated, with femininity and beauty associations.

    • Volvo is an example of a brand that has developed a feminine image for a new product aimed at women.

    • Perception of sophistication is subjective and varies among consumers.

    • Informants in the study mentioned a wide variety of brands in different product categories, making it difficult to summarize commonalities among unexciting or unsophisticated brands.

    Consumer Perception of Brand Personality

    • The study focuses on understanding how consumers associate brands with different dimensions of brand personality.

    • Brands associated with sincerity are typically encountered in everyday life, such as those in the beverage, food, cosmetics, and supermarket product categories.

    • Guarantees and personal selling contribute to the image of sincere brands as genuinely interested in their customers' well-being.

    • Sincere brands are strongly associated with family and family-related activities, high morals, and positive experiences that meet or exceed expectations.

    • Brands perceived as insincere often have unethical business practices, cheat consumers, or are too exclusive for the average person.

    • Brands associated with competence are often market leaders, have a long history, and are staffed by highly qualified employees.

    • Competent brands are perceived to be of high quality, and consumers report positive experiences while using them.

    • Negative or positive product experience and the degree to which the product meets consumers' expectations are crucial factors for judging a brand's competence.

    • Brands perceived as exciting are rooted in the car, beverage, and clothes categories, and often help consumers fulfill their aspirations to be perceived as more exciting in the eyes of their reference groups.

    • Aesthetics play an important role in forming perceptions of brand personality, and exciting brands often offer consumers exciting experiences.

    • The personality descriptors associated with a brand arise from the underlying usage situation and emotions or feelings evoked by the brand.

    • Consumer perceptions of brand personality develop from product experiences in which performance expectations are met or exceeded, and competence associations seem to require repeated expectations of consistent performance over time.Consumer Perception of Exciting and Sophisticated Brands

    • Exciting brands are associated with new experiences, warmer weather, and special occasions.

    • The "halo effect" is when a brand is associated with exciting experiences, making the brand itself exciting.

    • Exciting brands are used by exciting people, and user imagery plays a role in brand personality.

    • Ads are a source of excitement for brands, often depicting young people having fun or engaging in exciting activities.

    • Unexciting brands are often everyday products or those with a mundane image.

    • Sophisticated brands are associated with high-end markets, designer clothes, and exclusive car brands.

    • Aesthetics play a crucial role in perceptions of sophistication, with elegant simplicity often being a key characteristic.

    • User imagery, including celebrity endorsements, is often used to convey brand personality and sophistication.

    • Cosmetics brands are sometimes perceived as sophisticated, with femininity and beauty associations.

    • Volvo is an example of a brand that has developed a feminine image for a new product aimed at women.

    • Perception of sophistication is subjective and varies among consumers.

    • Informants in the study mentioned a wide variety of brands in different product categories, making it difficult to summarize commonalities among unexciting or unsophisticated brands.

    Consumer Perceptions of Brand Sophistication and Ruggedness

    • Highly sophisticated brands are perceived as unique and exclusive, with elegant aesthetics that are used to impress others.
    • Sophisticated brands are often perceived as feminine, but not exclusively.
    • Unsophisticated brands are usually cheap, mass-produced, and of bad quality.
    • Everyday use brands are also considered unsophisticated, even if they are of high quality.
    • Masculine brands are perceived as unsophisticated because they lack a feminine touch.
    • Ruggedness dimension is mostly represented by stereotypically masculine brands, such as Land Rover, Harley Davidson, Marlboro, and men's cosmetics and clothes.
    • Land Rover is associated with outdoorsy, adventurous, and masculine people.
    • Harley Davidson is considered a symbol of masculine culture and freedom.
    • Brands used by celebrities are associated with elegance, beauty, and sophistication.
    • Feminine brands are perceived as not rugged and are often associated with elegance, beauty, and charm.
    • Family- and children-related brands are also perceived as not rugged.
    • Rugged brands are associated with masculinity, while non-rugged brands are associated with femininity and family.

    Consumer perceptions of brand personality dimensions and their implications for brand management

    • Consumers associate different brand personality dimensions with specific product categories.
    • Some product categories are over-represented among brands that consumers decidedly do not associate with a particular personality dimension.
    • Product categories themselves possess a personality, and further investigation on the link between product category and personality is needed.
    • Brands that consumers perceive as strong on respective personality dimensions share commonalities beyond just a product category.
    • Brands which consumers perceive as lacking on a particular personality dimension also often share common attributes.
    • Performance expectations are important in perceptions of two dimensions in particular: sincerity and competence.
    • Company associations also carry over to perceptions of product brands.
    • Consumer perceptions of the five brand personality dimensions are differentially related to brand benefits.
    • Sincerity perceptions are associated with all three types of benefits: functional, experiential, and symbolic.
    • Competence perceptions relate mainly to the functional benefits of brands (product quality) and the qualifications of employees.
    • Perceptions of excitement relate to both symbolic and experiential benefits.
    • The issue of ‘masculine’ and ‘feminine’ brands could also be expanded within the study of brand personality.

    Managerial Implications and Theoretical Contributions of Brand Personality

    • Understanding consumer associations between brand personality dimensions and product categories can help brand managers develop tailored strategies to strengthen or downplay specific dimensions.
    • Brand managers should consider product category personality-related considerations when planning brand extension strategies.
    • Brands with strong personalities can be used as guidelines for product development and marketing campaigns.
    • Perceptions of sincerity may operate as a points-of-parity (POPs) factor that develops from expectation-congruent brand performances.
    • Perceptions of competence are relevant to functional brand benefits and can be strengthened by adding relevant associations about the competence of employees.
    • In "credence" product categories, competence may play a major role in consumer judgments as a proxy for product quality.
    • Aaker's brand personality scale was used for this research, but it has limitations, including being culture-specific and needing a higher level of abstraction in the hierarchical organization of personality characteristics.
    • This study contributes to the literature by identifying which product categories are associated with different personality dimensions and establishing a link between consumers' performance expectations and perceptions of brand sincerity and competence.
    • Company associations (e.g. moral values, position on the market, history, employees) influence consumers' perceptions of brand personality.
    • Consumer perceptions of brand personality dimensions are related to functional and experiential benefits, in addition to symbolic brand benefits.
    • The study suggests the need for a revision of the brand personality scale to account for the gender dimension and aesthetics and emotions connected to a brand.
    • The findings encourage further study of brand personality characteristics and the construct of brand personality in general.

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    Test your knowledge on the different stages of perception and the impact of olfactory communication and sound in marketing with this quiz. Learn about exposure, attention, and interpretation and how they play a role in creating meaning from raw stimuli. Explore the world of scent marketing and discover how it can create arousal and desire. Find out the key concepts in using sound to communicate ideas and influence behavior. Challenge yourself with this quiz and become an expert in the world of perception and marketing.

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