The Power of Listening
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Questions and Answers

What is the main difference between hearing and listening?

  • Hearing is about choosing to attend, while listening is about conversion of acoustical energy
  • Hearing involves sound reception, while listening involves auditory sensation
  • Hearing is related to understanding thoughts and feelings, while listening is related to the transfer to the brain
  • Hearing is a sensory process, while listening is a mental process (correct)

    • What percentage of what we know is learned through listening?

  • Less than 2%
  • 85% (correct)
  • 50%
  • 20%

    • Why do people lose jobs, customers, and strain relationships according to the text?

  • Lack of formal education
  • Because of ineffective listening (correct)
  • Due to excessive talking
  • Failure to understand thoughts and feelings

    • What percentage of people have had formal educational experience with listening?

    <p>Less than 2%</p> Signup and view all the answers

    What is the goal of effective communication according to the text?

    <p>Shared understanding</p> Signup and view all the answers

    What is the main difference between hearing and listening?

    <p>Hearing involves conversion of acoustical energy, while listening involves understanding thoughts and feelings</p> Signup and view all the answers

    Why is being listened to important according to the text?

    <p>It creates shared understanding, which is the goal of effective communication</p> Signup and view all the answers

    What percentage of what we know is learned by listening?

    <p>85%</p> Signup and view all the answers

    Why do people lose jobs, customers, and strain relationships according to the text?

    <p>Due to ineffective listening</p> Signup and view all the answers

    What percentage of people have had any formal educational experience with listening?

    <p>Less than 2%</p> Signup and view all the answers

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