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Questions and Answers
Which stage of the guest cycle involves the guest's actual arrival at the hotel?
Which stage of the guest cycle involves the guest's actual arrival at the hotel?
- Pre-arrival
- Departure
- During their stay (correct)
- Post departure
What is the first stage of the guest cycle?
What is the first stage of the guest cycle?
- Departure
- During their stay
- Pre-arrival (correct)
- Post departure
Which stage of the guest cycle involves the guest's check-out process?
Which stage of the guest cycle involves the guest's check-out process?
- Departure (correct)
- Pre-arrival
- Post departure
- During their stay
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