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The Guest Cycle in Front Office Operations
3 Questions
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The Guest Cycle in Front Office Operations

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@IntriguingJasper

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Questions and Answers

Which stage of the guest cycle involves the guest's actual arrival at the hotel?

  • Pre-arrival
  • Departure
  • During their stay (correct)
  • Post departure

    • What is the first stage of the guest cycle?

  • Departure
  • During their stay
  • Pre-arrival (correct)
  • Post departure

    • Which stage of the guest cycle involves the guest's check-out process?

  • Departure (correct)
  • Pre-arrival
  • Post departure
  • During their stay

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