Podcast
Play an AI-generated podcast conversation about this lesson
Questions and Answers
Which of the following best describes the guest cycle?
Which of the following best describes the guest cycle?
- A process that involves the maintenance of hotel facilities
- A process that involves the check-in and check-out of guests (correct)
- A process that involves the preparation of guest meals
- A process that involves the cleaning of guest rooms
Why is the guest cycle important for hotels?
Why is the guest cycle important for hotels?
- To maintain hotel security
- To manage hotel staff
- To ensure guest satisfaction (correct)
- To maximize hotel revenue
What is one of the key objectives of the guest cycle?
What is one of the key objectives of the guest cycle?
- To provide personalized service to guests (correct)
- To minimize hotel expenses
- To attract new guests
- To enforce hotel policies
Flashcards are hidden until you start studying
