The Benefits of Running a Digital Business
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Questions and Answers

Which of the following is a characteristic of e-commerce?

  • E-commerce can be conducted on smartphones and other smart devices (correct)
  • E-commerce can only be conducted on computers
  • Only physical products can be purchased through e-commerce
  • E-commerce is not a competitive industry

What does e-commerce refer to?

  • Buying and selling goods and services through online marketplaces
  • Buying and selling goods and services through social media platforms
  • Buying and selling goods and services in physical stores
  • Buying and selling goods and services over the internet (correct)

In which market segments does e-commerce operate?

  • Only business-to-business
  • Only business-to-consumer
  • Multiple market segments including business-to-business, business-to-consumer, consumer-to-consumer, and consumer-to-business (correct)
  • Only consumer-to-consumer

Which industry does e-commerce belong to?

<p>Electronic business industry (C)</p> Signup and view all the answers

What is one advantage of e-commerce?

<p>Lower start-up cost (D)</p> Signup and view all the answers

When did the first e-commerce transaction take place?

<p>1994 (D)</p> Signup and view all the answers

Which companies disrupted the retail landscape with e-commerce?

<p>Amazon and Alibaba (A)</p> Signup and view all the answers

Which type of e-commerce platform allows consumers to both buy and sell without the need for companies?

<p>Consumer-to-Consumer (C2C) (C)</p> Signup and view all the answers

What type of e-commerce model involves an e-commerce company relying on a supplier to provide the goods?

<p>Dropshipping (A)</p> Signup and view all the answers

Which e-commerce revenue model involves leveraging already successful products sold by another company?

<p>White Labeling (C)</p> Signup and view all the answers

What percentage of total sales in the United States did retail e-commerce account for in the first quarter of 2023?

<p>15.1% (D)</p> Signup and view all the answers

Which of the following is a disadvantage of e-commerce?

<p>Limited customer service opportunities (C)</p> Signup and view all the answers

What is the most common business model in e-commerce?

<p>Business-to-Consumer (B2C) (B)</p> Signup and view all the answers

What is a benefit of operating digitally in e-commerce?

<p>Lower costs compared to physical stores (C)</p> Signup and view all the answers

What is a drawback of e-commerce in terms of product satisfaction?

<p>Inability to touch products before delivery (B)</p> Signup and view all the answers

Which company is the world's largest online retailer?

<p>Amazon (C)</p> Signup and view all the answers

What is the difference between e-commerce and e-business?

<p>E-commerce is the sale of goods and services online, while e-business involves the entire process of running a company online. (C)</p> Signup and view all the answers

Which type of e-commerce involves customers selling to businesses, other customers, or governments?

<p>C2C e-commerce (D)</p> Signup and view all the answers

What is the purpose of an e-commerce website?

<p>To allow customers to buy and sell products and services online. (D)</p> Signup and view all the answers

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