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Questions and Answers
What is one of the principles of effective listening?
How can a listener put the speaker at ease?
What should a good listener do when somebody else is talking?
How can distractions be minimized during effective listening?
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Which of the following demonstrates effective listening?
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What should a listener avoid while someone else is talking?
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What does effective listening involve?
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How can a listener prepare themselves to listen effectively?
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What should a good listener do when the other person has finished talking?
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What should a good listener avoid during effective listening?
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Study Notes
Effective Listening Principles
- One of the principles of effective listening is to give the speaker your undivided attention.
Creating a Comfortable Environment
- A listener can put the speaker at ease by maintaining eye contact, using non-verbal cues, and adopting an open and receptive posture.
Active Listening
- When somebody else is talking, a good listener should avoid interrupting and let the speaker finish their thoughts.
Minimizing Distractions
- Distractions can be minimized during effective listening by finding a quiet and private space, turning off electronic devices, and avoiding multitasking.
Demonstrating Effective Listening
- Maintaining eye contact, nodding, and asking open-ended questions demonstrate effective listening.
Avoiding Bad Habits
- A listener should avoid interrupting, dismissing the speaker's views, and becoming defensive while someone else is talking.
The Essence of Effective Listening
- Effective listening involves giving undivided attention, avoiding distractions, and actively engaging with the speaker.
Preparing to Listen
- A listener can prepare themselves to listen effectively by clearing their mind, setting aside biases, and being open-minded.
Responding After the Speaker Finishes
- When the other person has finished talking, a good listener should paraphrase and summarize the main points to ensure understanding.
Common Pitfalls to Avoid
- A good listener should avoid becoming distracted, interrupting, and being judgmental during effective listening.
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Description
Test your knowledge of the 10 principles of effective listening, which include observing body language, not interrupting, and paying attention to both verbal and non-verbal cues. See how well you understand the key aspects of being a good listener.
