Recruitment quiz 3
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Questions and Answers

Question 1: How can you access Internet Options in Internet Explorer?

  • Click on the File menu
  • Click on the View menu
  • Click on the Help menu
  • Click on the Tools menu (correct)
  • Question 2: What section should you make your change in Internet Options?

  • Privacy section
  • Advanced section
  • Security section
  • History section (correct)
  • Question 3: What command line or Powershell utility can be used to determine if a network device is alive on IP address 192.168.1.5?

  • Ping 192.168.1.5
  • Test-Connection 192.168.1.5 (PowerShell) (correct)
  • ipconfig
  • netstat
  • Question 4: What default TCP/UDP port number is used by SMTP?

    <p>25</p> Signup and view all the answers

    Question 5: What steps would you take with Angela over the phone to troubleshoot her slow PC with unresponsive mouse?

    <p>Use Task Manager to check for high memory usage</p> Signup and view all the answers

    Question 6: How would you solve the problem of misspelled e-Mail address alias?

    <p>Check the Mail flow and create a new trace</p> Signup and view all the answers

    Question 7: What error message would a customer receive if they cannot logon to the domain due to invalid username or password?

    <p>Invalid Username or Password</p> Signup and view all the answers

    Question 8: How would you troubleshoot the problem of a customer not being able to logon to the domain with password policies invoked?

    <p>Add the customer as a user in the Active Directory domain</p> Signup and view all the answers

    Question 9: What is the default TCP/UDP port number used by RDP?

    <p>3389</p> Signup and view all the answers

    Question 10: What is the default TCP/UDP port number used by VNC?

    <p>5900</p> Signup and view all the answers

    Which of the following best describes the service help desk?

    <p>A kind of technical support provided by organizations</p> Signup and view all the answers

    What is the purpose of having a professional email signature?

    <p>To make emails look more professional</p> Signup and view all the answers

    When a customer notices different email signatures on Outlook clients, what should be done to address this problem?

    <p>Provide a standard email signature to use</p> Signup and view all the answers

    What should be done to access frequently visited web pages without going into the history?

    <p>Add the pages to the Favourites menu</p> Signup and view all the answers

    What is the purpose of the Favourites menu in Internet Explorer?

    <p>To easily access frequently visited web pages</p> Signup and view all the answers

    How can the number of days to keep pages in history be adjusted in Internet Explorer?

    <p>Click Internet Options on the Tools menu and make the change in the History section</p> Signup and view all the answers

    What is the purpose of storing cookies for only the pages that are frequently visited?

    <p>To improve website performance and remember user preferences</p> Signup and view all the answers

    What is the purpose of decreasing the number of days to keep pages in history?

    <p>To reduce the amount of browsing history stored</p> Signup and view all the answers

    What is the purpose of the Privacy tab in Internet Explorer?

    <p>To manage privacy settings and control how websites track user information</p> Signup and view all the answers

    What is the purpose of the Edit button in the Privacy tab of Internet Explorer?

    <p>To add the addresses of frequently visited pages for storing cookies</p> Signup and view all the answers

    Question 1: What is the purpose of the Privacy tab in Internet Explorer?

    <p>To adjust privacy settings</p> Signup and view all the answers

    Question 2: How can you access Internet Options in Internet Explorer?

    <p>Click on the Tools menu and select Internet Options</p> Signup and view all the answers

    Question 6: What is the purpose of the Edit button in the Privacy tab of Internet Explorer?

    <p>To adjust privacy settings</p> Signup and view all the answers

    Question 7: What error message would a customer receive if they cannot logon to the domain due to invalid username or password?

    <p>Invalid Username or Password</p> Signup and view all the answers

    Question 10: What is the default TCP/UDP port number used by VNC?

    <p>5900</p> Signup and view all the answers

    Question 11: What default TCP/UDP port number is used by SMTP?

    <p>25</p> Signup and view all the answers

    Question 12: What section should you make your change in Internet Options?

    <p>Content</p> Signup and view all the answers

    Question 13: What is the purpose of storing cookies for only the pages that are frequently visited?

    <p>To improve website performance</p> Signup and view all the answers

    Question 14: What is the purpose of having a professional email signature?

    <p>To promote the sender's business or brand</p> Signup and view all the answers

    Question 15: When a customer notices different email signatures on Outlook clients, what should be done to address this problem?

    <p>Check Outlook settings for signature synchronization</p> Signup and view all the answers

    Which of the following best describes the service help desk?

    <p>A type of technical support provided by organizations to help users with any queries.</p> Signup and view all the answers

    When a customer notices different email signatures on Outlook clients, what should be done to address this problem?

    <p>Provide a professional email signature with the company logo.</p> Signup and view all the answers

    What should be done to access frequently visited web pages without going into the history?

    <p>Add the pages that you visit often to the Favourites menu.</p> Signup and view all the answers

    What is the purpose of having a professional email signature?

    <p>To make emails look more professional.</p> Signup and view all the answers

    What is the purpose of the Privacy tab in Internet Explorer?

    <p>To adjust the settings related to cookies and website data.</p> Signup and view all the answers

    What is the purpose of decreasing the number of days to keep pages in history?

    <p>To reduce the amount of browsing history stored by Internet Explorer.</p> Signup and view all the answers

    What is the purpose of the Favourites menu in Internet Explorer?

    <p>To provide quick access to frequently visited web pages.</p> Signup and view all the answers

    What command line or Powershell utility can be used to determine if a network device is alive on IP address 192.168.1.5?

    <p>ping</p> Signup and view all the answers

    What default TCP/UDP port number is used by SMTP?

    <p>25</p> Signup and view all the answers

    What is the default TCP/UDP port number used by RDP?

    <p>3389</p> Signup and view all the answers

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