Recruitment quiz 3

Question 1: How can you access Internet Options in Internet Explorer?

Question 2: What section should you make your change in Internet Options?

Question 3: What command line or Powershell utility can be used to determine if a network device is alive on IP address 192.168.1.5?

Question 4: What default TCP/UDP port number is used by SMTP?

Question 5: What steps would you take with Angela over the phone to troubleshoot her slow PC with unresponsive mouse?

Question 6: How would you solve the problem of misspelled e-Mail address alias?

Question 7: What error message would a customer receive if they cannot logon to the domain due to invalid username or password?

Question 8: How would you troubleshoot the problem of a customer not being able to logon to the domain with password policies invoked?

Question 9: What is the default TCP/UDP port number used by RDP?

Question 10: What is the default TCP/UDP port number used by VNC?

Which of the following best describes the service help desk?

What is the purpose of having a professional email signature?

When a customer notices different email signatures on Outlook clients, what should be done to address this problem?

What should be done to access frequently visited web pages without going into the history?

What is the purpose of the Favourites menu in Internet Explorer?

How can the number of days to keep pages in history be adjusted in Internet Explorer?

What is the purpose of storing cookies for only the pages that are frequently visited?

What is the purpose of decreasing the number of days to keep pages in history?

What is the purpose of the Privacy tab in Internet Explorer?

What is the purpose of the Edit button in the Privacy tab of Internet Explorer?

Question 1: What is the purpose of the Privacy tab in Internet Explorer?

Question 2: How can you access Internet Options in Internet Explorer?

Question 6: What is the purpose of the Edit button in the Privacy tab of Internet Explorer?

Question 7: What error message would a customer receive if they cannot logon to the domain due to invalid username or password?

Question 10: What is the default TCP/UDP port number used by VNC?

Question 11: What default TCP/UDP port number is used by SMTP?

Question 12: What section should you make your change in Internet Options?

Question 13: What is the purpose of storing cookies for only the pages that are frequently visited?

Question 14: What is the purpose of having a professional email signature?

Question 15: When a customer notices different email signatures on Outlook clients, what should be done to address this problem?

Which of the following best describes the service help desk?

When a customer notices different email signatures on Outlook clients, what should be done to address this problem?

What should be done to access frequently visited web pages without going into the history?

What is the purpose of having a professional email signature?

What is the purpose of the Privacy tab in Internet Explorer?

What is the purpose of decreasing the number of days to keep pages in history?

What is the purpose of the Favourites menu in Internet Explorer?

What command line or Powershell utility can be used to determine if a network device is alive on IP address 192.168.1.5?

What default TCP/UDP port number is used by SMTP?

What is the default TCP/UDP port number used by RDP?