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Questions and Answers

What is the significance of the JOHARI WINDOW?

  • It assesses cognitive abilities in the workplace
  • It is a tool for evaluating organizational structure
  • It helps in understanding self-awareness and mutual understanding in relationships (correct)
  • It measures emotional intelligence in individuals

According to the text, what role do some psychologists believe individual differences play in determining behavior at work?

  • The primary role in determining behavior
  • No role at all in comparison to socio-structural and organizational factors
  • A small role compared to socio-structural and organizational factors (correct)
  • An equal role to socio-structural and organizational factors

What is the significance of Emotional Quotient as an aspect of personality?

  • It determines a person's creativity and innovation
  • It reflects a person's ability to understand and manage emotions (correct)
  • It measures cognitive intelligence in individuals
  • It assesses physical fitness and health

What did J.E. Reichert emphasize about the difference in companies?

<p>The significance of people in companies (B)</p> Signup and view all the answers

According to G.B., what do people who get on in the world do?

<p>They get up and look for the circumstances they want, and if they can't find them, make them (A)</p> Signup and view all the answers

What is the aim of the Johari Window model?

<p>To build trust and self-awareness through self-disclosure and feedback (D)</p> Signup and view all the answers

What does emotional intelligence encompass in the workplace?

<p>Recognizing and managing emotions, self-awareness, self-motivation, empathy, and relationship-building (D)</p> Signup and view all the answers

What are the components of emotional intelligence according to Goleman's definition?

<p>Self-awareness, self-regulation, self-motivation, empathy, and relationship management (B)</p> Signup and view all the answers

What is the role of emotions in rational decision-making?

<p>Emotions are considered essential for rational decision-making, involving physiological arousal, cognitive processes, behavioral reactions, and subjective feelings (B)</p> Signup and view all the answers

What are the assumptions in applying Individual Differences (IDs) to the world of work?

<p>Adults have measurable and reliable attributes that differ and are related to job success (C)</p> Signup and view all the answers

What is the purpose of sensitivity training, also known as human relations training?

<p>To reduce conflicts, foster communication, and promote personality development (A)</p> Signup and view all the answers

What does emotional quotient (EQ) encompass in the workplace?

<p>Recognizing and managing emotions in oneself and others, self-awareness, self-motivation, empathy, and relationship-building (B)</p> Signup and view all the answers

What are considered blocks to emotional intelligence in the workplace?

<p>Prejudice, low self-esteem, and over-sentimental behavior (A)</p> Signup and view all the answers

Why is emotional intelligence considered essential in the workplace?

<p>For competencies like self-awareness, self-control, and adaptability in the face of ambiguity (D)</p> Signup and view all the answers

What is the aim of the Johari Window model in relation to individual and team effectiveness?

<p>To develop the 'open area' for every person, enhancing individual and team effectiveness and productivity through good communication and cooperation (B)</p> Signup and view all the answers

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Study Notes

Workplace Psychology and Emotional Intelligence

  • Individuals differ in ability and motivation: high ability and motivation are stars, high ability but low motivation must be motivated, low ability but high motivation must be trained, and low ability and motivation are considered deadwood.
  • Assumptions in applying Individual Differences (IDs) to the world of work include the idea that adults have measurable and reliable attributes that differ and are related to job success.
  • Sensitivity training, also known as human relations training, aims to reduce conflicts, foster communication, and promote personality development through models like Transactional Analysis and the Johari Window.
  • The Johari Window, developed by Joseph Luft and Harry Ingham, is a model of self-awareness, personal development, and group development that emphasizes interpersonal communication.
  • The Johari Window aims to build trust and self-awareness through self-disclosure and feedback, expanding the "open area" for individuals and teams.
  • Emotional quotient (EQ) is considered important in the workplace, as it encompasses recognizing and managing emotions in oneself and others, and includes components like self-awareness, self-motivation, empathy, and relationship-building.
  • Emotions, viewed as a dynamic aspect of personality, involve physiological arousal, cognitive processes, behavioral reactions, and subjective feelings, and are considered essential for rational decision-making.
  • Emotional intelligence, as defined by Goleman, involves recognizing and managing emotions in oneself and others, and includes elements like self-awareness, self-regulation, self-motivation, empathy, and relationship management.
  • Blocks to emotional intelligence include prejudice, low self-esteem, and over-sentimental behavior, which can hinder work competencies such as self-confidence, self-control, and adaptability.
  • Emotional intelligence is considered essential in the workplace for competencies like self-awareness, self-control, and adaptability in the face of ambiguity.
  • The aim of the Johari Window is to develop the "open area" for every person, enhancing individual and team effectiveness and productivity through good communication and cooperation.
  • Emotional intelligence, encompassing recognizing and managing emotions, is considered crucial in the workplace, involving self-awareness, self-motivation, empathy, and relationship-building.

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