5 Questions
Desktop support technicians are responsible for installing applications on end-users' computers.
True
Desktop support technicians provide direct assistance to end-users by addressing their IT-related queries, problems, and requests.
True
Technicians ensure that end-users' systems are up to date with the latest security patches.
True
Regular maintenance tasks, such as cleaning and basic hardware repairs, are often part of a desktop support technician's responsibilities.
True
Desktop support technicians are not vital to the smooth functioning of an organization.
False
Test your knowledge of the role of a Desktop Support Technician with this quiz. Explore topics such as hardware and software support, user assistance, troubleshooting, upgrades, and updates. See how well you understand the responsibilities and tasks of this vital IT support role.
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