30 Questions
What is the difference between an assistant and an associate in the salon industry?
An assistant is used while an associate is taught.
Wealth mentality is the ability to think bigger and be accountable for achieving ______. Answer: more.
True or false:Words and thoughts do not matter in communication with associates and guests.
False
True or false: The associate program is a solo effort and not a partnership or extension of the educator.
False
The demographic of guests shapes the ability to charge appropriate demand on ______. Answer: time.
What is the ultimate goal of the associate program in the salon industry?
To find the right fit for the salon company.
Discounting guests can impact earning potential and should be ______. Answer: avoided.
Why should discounting guests be avoided in the salon industry?
It can impact earning potential.
True or false: An assistant is used while an associate is taught.
False
Educators have a responsibility to show associates the ability to make a living in the ______. Answer: industry.
What is the importance of educators in the salon industry?
To show associates the ability to make a living in the industry.
True or false: The associate program is not an interview process to find the right fit for the salon company.
False
What is the GROW methodology used for in the salon industry?
One-on-one sessions with associates.
True or false: Wealth mentality is the ability to think bigger and be accountable for achieving more.
True
Bad days should be eliminated in the salon company to set the tone for positivity and ______. Answer: leadership.
True or false: The demographic of guests does not affect the ability to charge appropriate demand on time.
False
What is wealth mentality in the salon industry?
The ability to think bigger and be accountable for achieving more
The service industry requires a positive ______ and mindset. Answer: attitude.
What is the importance of a positive attitude in the salon industry?
It is required for the service industry.
GROW stands for Gain understanding, Respond appropriately, Openly communicate, and Win by ______. Answer: follow through.
True or false: Discounting guests can positively impact earning potential and should be encouraged.
False
True or false: Educators do not have a responsibility to show associates the ability to make a living in the industry.
False
What is the importance of planning for profit in the salon industry?
It is a part of wealth mentality.
Retail recommendations should be planned and tracked in ______. Answer: advance.
True or false: Bad days should be accepted in the salon company to maintain a realistic tone for positivity and leadership.
False
What is the importance of honesty with associates in the salon industry?
It builds trust and motivation.
Planning for bigger days leads to bigger ______. Answer: days.
What is the end goal for planning bigger days in the salon industry?
To increase earning potential.
The industry journey can benefit ______ involved. Answer: everyone.
True or false: The service industry requires a negative attitude and mindset.
False
Study Notes
- Words and thoughts matter in communication with associates and guests.
- The associate program is a partnership and extension of the educator.
- An assistant is used while an associate is taught.
- The associate program is the ultimate interview process to find the right fit for the salon company.
- Wealth mentality is the ability to think bigger and be accountable for achieving more.
- The demographic of guests shapes the ability to charge appropriate demand on time.
- Discounting guests can impact earning potential and should be avoided.
- Educators have a responsibility to show associates the ability to make a living in the industry.
- Bad days should be eliminated in the salon company to set the tone for positivity and leadership.
- The service industry requires a positive attitude and mindset.
- The industry requires dependability, joy, and fulfillment
- One-on-one sessions can be made impactful using the summit grow methodology (GROW)
- GROW stands for Gain understanding, Respond appropriately, Openly communicate, and Win by follow through
- Wealth mentality requires planning for profit, setting up for success, tracking results, and offering additional opportunities to guests
- Retail recommendations should be planned and tracked in advance
- Discounting services should be avoided
- Honesty with associates is important
- Planning for bigger days leads to bigger days
- The end result should be kept in mind
- The industry journey can benefit everyone involved
Are you looking to improve your communication skills with associates and guests? Do you want to learn more about the associate program and how it can benefit your salon company? Take this quiz to discover key insights and strategies for success in the service industry. From wealth mentality to GROW methodology, this quiz covers essential topics such as planning for profit, setting up for success, and maintaining a positive attitude. Sharpen your skills and elevate your career with this informative quiz.
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