20 Questions
According to the text, what should educators have?
A vocational mindset
True or false:Creating a strategic plan should begin with the end in mind.
True
What should associates be willing to do?
Take direction
True or false: Associate program graduates should be at the same level as their educator.
False
What is the purpose of the associate program?
To earn a great living
True or false: Delivering an exceptional guest experience accounts for 70% of success in the industry.
False
What is the key to success in the industry?
Delivering an exceptional guest experience
True or false: Personality is more important than skill when hiring associates.
True
True or false: Nice people tend to make good educators and associates.
True
What should be the focus when creating a strategic plan?
Beginning with the end in mind
True or false: Educators should have a vocational mindset and a willingness to serve.
True
What should be the criteria when hiring associates?
Personality
True or false: Associates should have a positive attitude and be willing to take direction.
True
What should associate program graduates be ready for?
Level one work
What makes good associates and educators?
Being nice
True or false: Associates may not have a defense mechanism when starting in a new salon company.
False
What might associates have when starting in a new salon company?
A defense mechanism
True or false: Purpose is important for both educators and associates.
True
Why is purpose important for educators and associates?
To have direction and motivation
True or false: The goal of the associate program is to learn and earn a great living.
True
Study Notes
- Begin with the end in mind to create a strategic plan.
- Associate program graduates should be level one ready, not at the level of their educator.
- 90% of success in the industry lies in delivering an exceptional guest experience.
- Hire for personality and train for skill.
- Nice people make good associates and educators.
- Educators should serve, teach, and have a vocational mindset.
- Associates should be willing to take direction and have a positive attitude.
- Associates may have a defense mechanism when starting in a new salon company.
- Purpose is important for both educators and associates.
- The journey of the associate program is to learn and earn a great living.
If you are interested in the world of beauty and want to learn the tips and tricks of the industry, take this quiz to test your knowledge! From strategic planning to creating a positive guest experience, this quiz covers various aspects of the beauty industry. It also highlights the qualities that make successful associates and educators. Whether you are a beginner or an experienced professional, this quiz will provide valuable insights for your career.
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