AP Mod 2 Developing Future Co-workers
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Questions and Answers

According to the text, what should educators have?

  • A lack of direction
  • A defensive mechanism
  • A negative attitude
  • A vocational mindset (correct)
  • True or false:Creating a strategic plan should begin with the end in mind.

    True

    What should associates be willing to do?

  • Take direction (correct)
  • Disrespect guests
  • Refuse to learn
  • Have a negative attitude
  • True or false: Associate program graduates should be at the same level as their educator.

    <p>False</p> Signup and view all the answers

    What is the purpose of the associate program?

    <p>To earn a great living</p> Signup and view all the answers

    True or false: Delivering an exceptional guest experience accounts for 70% of success in the industry.

    <p>False</p> Signup and view all the answers

    What is the key to success in the industry?

    <p>Delivering an exceptional guest experience</p> Signup and view all the answers

    True or false: Personality is more important than skill when hiring associates.

    <p>True</p> Signup and view all the answers

    True or false: Nice people tend to make good educators and associates.

    <p>True</p> Signup and view all the answers

    What should be the focus when creating a strategic plan?

    <p>Beginning with the end in mind</p> Signup and view all the answers

    True or false: Educators should have a vocational mindset and a willingness to serve.

    <p>True</p> Signup and view all the answers

    What should be the criteria when hiring associates?

    <p>Personality</p> Signup and view all the answers

    True or false: Associates should have a positive attitude and be willing to take direction.

    <p>True</p> Signup and view all the answers

    What should associate program graduates be ready for?

    <p>Level one work</p> Signup and view all the answers

    What makes good associates and educators?

    <p>Being nice</p> Signup and view all the answers

    True or false: Associates may not have a defense mechanism when starting in a new salon company.

    <p>False</p> Signup and view all the answers

    What might associates have when starting in a new salon company?

    <p>A defense mechanism</p> Signup and view all the answers

    True or false: Purpose is important for both educators and associates.

    <p>True</p> Signup and view all the answers

    Why is purpose important for educators and associates?

    <p>To have direction and motivation</p> Signup and view all the answers

    True or false: The goal of the associate program is to learn and earn a great living.

    <p>True</p> Signup and view all the answers

    Study Notes

    • Begin with the end in mind to create a strategic plan.
    • Associate program graduates should be level one ready, not at the level of their educator.
    • 90% of success in the industry lies in delivering an exceptional guest experience.
    • Hire for personality and train for skill.
    • Nice people make good associates and educators.
    • Educators should serve, teach, and have a vocational mindset.
    • Associates should be willing to take direction and have a positive attitude.
    • Associates may have a defense mechanism when starting in a new salon company.
    • Purpose is important for both educators and associates.
    • The journey of the associate program is to learn and earn a great living.

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    Description

    If you are interested in the world of beauty and want to learn the tips and tricks of the industry, take this quiz to test your knowledge! From strategic planning to creating a positive guest experience, this quiz covers various aspects of the beauty industry. It also highlights the qualities that make successful associates and educators. Whether you are a beginner or an experienced professional, this quiz will provide valuable insights for your career.

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