Telework Success Flashcards

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Questions and Answers

What legislation was a significant milestone in the history of Federal telework?

Telework Enhancement Act - 2010.

All of the following are benefits of teleworking EXCEPT:

  • Increases job satisfaction.
  • Enhances work-life balance.
  • Reduces commuting time.
  • Allows employees to take care of infant children without daycare. (correct)

The definition of telework includes:

Work at an approved worksite.

Accommodate persons with disabilities when opportunities are available is a true statement about telework benefits.

<p>True (A)</p> Signup and view all the answers

Telework can be a challenge to some people because it:

<p>Requires the ability to work alone.</p> Signup and view all the answers

When preparing your home work area, work with the following staff:

<p>All of the above (D)</p> Signup and view all the answers

All of the following will earn your manager's trust EXCEPT:

<p>Working more independently than as a team member. (B)</p> Signup and view all the answers

As a teleworker you are responsible for all of the following EXCEPT:

<p>Obtaining required software. (D)</p> Signup and view all the answers

Which of the following is a telework employee responsibility?

<p>Both A and B. (C)</p> Signup and view all the answers

All of the following are important to consider when setting up a home office EXCEPT:

<p>Allow limited food/drink near equipment. (C)</p> Signup and view all the answers

All of the following are important when you approach your manager about telework EXCEPT:

<p>Thinking like an employee, not a manager. (C)</p> Signup and view all the answers

Which of the following is a telework success factor?

<p>All of the above. (D)</p> Signup and view all the answers

Which of the following is a desired telework skill?

<p>All of the above. (D)</p> Signup and view all the answers

All of the following are technology considerations EXCEPT:

<p>Administrative support. (D)</p> Signup and view all the answers

Which of the following is a key desired telework skill?

<p>Both B and C. (D)</p> Signup and view all the answers

One way to overcome barriers to teleworking is:

<p>Be flexible when scheduling meetings.</p> Signup and view all the answers

Which of the following should be included in a telework proposal?

<p>All of the above. (D)</p> Signup and view all the answers

All of the following are tips for creating a telework agreement EXCEPT:

<p>Summarizing administrative support procedures. (D)</p> Signup and view all the answers

A telework agreement is required by the Act.

<p>True (A)</p> Signup and view all the answers

Communication as a key telework skill requires all of the following EXCEPT:

<p>Communicating the way that works best for your work style. (C)</p> Signup and view all the answers

All of the following help you prepare for telework right now EXCEPT:

<p>Request telework in anticipation of a disaster. (A)</p> Signup and view all the answers

Telework capability means:

<p>Both A and C.</p> Signup and view all the answers

Unscheduled telework:

<p>Supports OPM's goal to have as many employees working during emergencies.</p> Signup and view all the answers

All of the following are specifics of unscheduled telework EXCEPT:

<p>Described in the Telework Enhancement Act. (B)</p> Signup and view all the answers

All of the following are existing situations for a pandemic to happen EXCEPT:

<p>Development of previous influenza A virus. (A)</p> Signup and view all the answers

Flashcards

Telework Definition

Working at an approved alternate worksite, offering flexibility and efficiency.

Childcare Benefit

Enables caring for children without needing daycare.

Disability Accommodations

Can accommodate employees with disabilities, offering accessible work arrangements.

Independent Work Ability

The capacity to work effectively and stay on task without close supervision.

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Effective Time Management

Using time wisely to meet deadlines and manage workload efficiently.

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Gaining Manager's Trust

Cultivating trust requires demonstrating reliability and proactive communication.

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Managerial Mindset

A proactive and strategic perspective, focusing on solutions and organizational goals.

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Home Workspace Preparation

Involves assessing ergonomics, technology needs, and security to create a productive remote environment.

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Workspace Etiquette

Maintain professionalism by avoiding actions like eating near equipment

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Clear Telework Arrangements

Clearly defining the scope, expectations, and terms of remote work from the outset

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Effective Communication

Prioritize clarity, active listening, and adaptability to different communication styles.

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Telework Proposal

Include reasoning, location, and proposed days for telework.

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Telework Agreement

A formal agreement outlining telework terms, roles, and responsibilities.

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Unscheduled Telework

Supports productivity during unexpected events.

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Pandemic Preparedness

Focus on ongoing preparedness with existing protocols.

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Key Technology Considerations

Ensuring systems are up to date.

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Overcoming Telework Barriers

Involves flexible scheduling and communication.

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Study Notes

Telework Legislation and Definition

  • The Telework Enhancement Act of 2010 marks a significant legislative milestone for Federal telework.
  • Telework is defined as working at an approved worksite, facilitating flexibility and efficiency.

Benefits and Responsibilities of Teleworking

  • Teleworking allows employees to manage childcare without relying on daycare services.
  • Accommodating individuals with disabilities is an essential benefit of telework when opportunities arise.

Challenges and Skills for Teleworkers

  • Some teleworkers may struggle due to the requirement for independent work.
  • Key teleworking skills include the ability to work independently and effective time management.

Trust and Management Relations

  • Gaining a manager's trust can be hindered by excessive independence as a team member.
  • It’s important to approach managers with a mindset similar to that of a manager rather than an employee.

Home Workspace Preparation

  • Preparing a functional home workspace involves collaboration with immediate supervisors, telework coordinators, and IT offices.
  • Important considerations for a home office include keeping food and drinks away from equipment to maintain a professional environment.

Telework Arrangement and Communication

  • Successful teleworking arrangements should be defined early in the process.
  • Effective communication is crucial, requiring clarity and adaptability rather than simply sticking to personal work styles.

Telework Proposals and Agreements

  • A telework proposal should encompass reasons for teleworking, suggested locations, and the number of days.
  • A telework agreement is mandated by the Telework Enhancement Act to ensure clear expectations and responsibilities.

Unscheduled Telework and Emergency Preparedness

  • Unscheduled telework aligns with the OPM's goals to maintain productivity during emergencies.
  • Situations for pandemics do not typically involve the development of previous influenza A viruses, underscoring the need for ongoing preparation strategies.

Technology and Support Considerations

  • Key technology considerations exclude administrative support but should include ensuring tested telework systems and current arrangements to facilitate smooth operations.
  • Strategies for overcoming teleworking barriers include maintaining flexibility during scheduling and communications.

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