Technology in Business Communication Quiz
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Technology in Business Communication Quiz

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Questions and Answers

What type of software is commonly used in the workplace for producing business documents?

Word-processing software

What does a database package consist of?

A collection of records to be filed and retrieved easily

What are some of the common features of word-processing software?

Mail merge, editing, spell check/thesaurus, saving and retrieving documents

What aspect determines the characteristics of application software packages?

<p>Amount of data that can be processed, retrieved, accessed, manipulated, stored</p> Signup and view all the answers

Which technology allows communication between individuals and teams in an organization?

<p>Business Information Systems</p> Signup and view all the answers

What is IT in the development of business communication commonly associated with?

<p>Electronic mail, intranet, internet teleconferencing</p> Signup and view all the answers

What are the main features of a spreadsheet package in the technology in business environment?

<p>Automatic calculations, manipulation of data for complex calculations, accommodates input of large amount of numerical data</p> Signup and view all the answers

What capabilities does the graphics software package provide in the technology in business environment?

<p>Text production facilities with artwork to produce professional documents, desk top publishing, allows for use of different designs and layouts</p> Signup and view all the answers

What is an integrated software package in the technology in business environment?

<p>Combination of word-processing, database, spreadsheet packages that can be used simultaneously, data and information transfer across applications</p> Signup and view all the answers

Why does the finance department lend itself to computerization in the technology in business environment?

<p>To produce up-to-date and accurate management accounts and financial records, support decision-making activities like break even analysis</p> Signup and view all the answers

How can the Research and Development department benefit from IT in the technology in business environment?

<p>By becoming more efficient and effective in production techniques, using research for designing new products, introducing automated production lines and robotics</p> Signup and view all the answers

What are the IT needs of the Personnel department in the technology in business environment?

<p>Access to up-to-date personnel records, payroll systems, predicting and analyzing changes in staffing levels based on age, gender, and labour retention</p> Signup and view all the answers

Study Notes

Business Communication

  • Internal and external communications involve exchange of information between customers, functional areas, individuals, and teams within an organization.
  • IT plays a significant role in the development of business communication, including electronic mail, intranet, and internet teleconferencing.

Business Information Systems

  • Information systems in the business environment are centered on new technologies and application software.
  • The main types of application software used in the workplace are:
    • Word-processing
    • Spreadsheet
    • Database
    • Graphics

Application Software

  • Characteristics of application software packages are determined by the amount of data that can be processed, retrieved, accessed, manipulated, and stored (PRAMS).
  • Types of application software packages:
    • Word-processing: allows production of high-quality business documents with features such as mail merge, editing, spell check, and saving and retrieving documents.
    • Database: comprises a collection of records that can be easily filed and retrieved, with features such as retrieval, summary documents, and search capabilities.
    • Spreadsheet: capable of storing large amounts of numerical data and performing complex calculations, with features such as automatic calculations, data manipulation, and accommodation of large amounts of numerical data.
    • Graphics: allows for text production with artwork to produce professional documents, with features such as desktop publishing and use of different designs and layouts.
    • Integrated Software Package: combines several packages, enabling simultaneous use and data transfer between applications.

Importance of IT to Functional Areas

  • IT is essential to the functional areas as it provides the foundation for a computerized management information system (MIS), which supplies reliable, accurate, and up-to-date information for effective decision-making.
  • IT can improve the efficiency and effectiveness of business activities in various functional areas, including:
    • Finance: computerization enables the production of up-to-date and accurate management accounts and financial records, supporting decision-making activities such as break-even analysis.
    • Research and Development: IT applications help improve efficiency and effectiveness in production techniques, and can be used in the design of new products, introducing automated production lines and robotics.
    • Personnel: IT provides access to up-to-date personnel records, payroll systems, and can predict and analyze changes in staffing levels based on age, gender, and labor retention.
    • Sales and Marketing: IT can improve sales and marketing activities, but the specific details are not mentioned in the text.

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Description

Test your knowledge on technology in business communication including internal/external communication, communication between functional areas, individuals and teams, and in multi-site and international organizations. This quiz covers topics from the book 'Technology in Business Environment' by Rosamund Rolle.

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