Technological and Psychological Barriers in Communication
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Questions and Answers

Which of these are considered technological barriers to communication? (Select all that apply)

  • Closed Mindedness
  • Internet issues (correct)
  • Lack of technical skills for handling the device/machine (correct)
  • Faulty machines (correct)
  • Incompatibility of device (correct)

A faulty microphone that stops working during a speech is an example of a technological barrier.

True (A)

What is the main reason for the communication failure in the case study involving Ramesh and Rakesh?

A poor mobile network connection.

A speaker using jargon that the audience doesn't understand is an example of a linguistic barrier.

<p>True (A)</p> Signup and view all the answers

Which of the following are considered psychological barriers to communication? (Select all that apply)

<p>Prejudice (C), Emotions (D), Generation gap (E)</p> Signup and view all the answers

What is the main psychological barrier identified in the case study of Ramesh and Umesh?

<p>Jealousy.</p> Signup and view all the answers

A teacher using a bilingual method to teach mathematics can be considered a linguistic barrier if some students don't understand the second language.

<p>True (A)</p> Signup and view all the answers

What is the main linguistic barrier identified in the case study of Ramesh and Umesh?

<p>Grammatical mistakes.</p> Signup and view all the answers

Flashcards

Technological Barriers

Technical problems that hinder communication, caused by flaws in machinery or instruments used to transmit a message. These can be issues like faulty devices, network problems, lack of technical skills to operate the equipment, or device incompatibility.

Network Problems

A specific type of technological barrier where the communication system (like a telephone or internet connection) has problems, preventing the message from reaching its destination.

Lack of Technical Skills

A barrier where people lack the skills or knowledge needed to use the technology used for communication.

Device Incompatibility

A barrier where the devices used for communication are incompatible, like trying to connect a phone to a different type of charger.

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Psychological Barriers

Obstacles to effective communication that arise from people's lack of interest or emotional responses. These barriers are rooted in personal feelings, perceptions, and biases.

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Prejudice Mind

A psychological barrier where people have preconceived notions or prejudices about others, causing them to interpret messages differently. This can lead to miscommunication and conflict.

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Closed Mindedness

A psychological barrier where people are unwilling to listen to or consider different perspectives or ideas, hindering effective communication.

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Emotions

Strong emotions like anger, fear, or sadness can cloud judgment and make it difficult for people to communicate effectively.

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Viewpoint

People's individual viewpoints and perspectives can differ, leading to misunderstandings in communication. It's important to consider different perspectives for effective understanding.

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Inferiority/Superiority Complex

A psychological barrier where people feel inferior or superior to others, leading to biased communication and difficulty building genuine connections.

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Ego

A psychological barrier where one's pride and self-importance can hinder communication, leading to defensive behavior and difficulty receiving constructive criticism.

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Generation Gap

Communication barriers that arise due to differences in age and life experiences, leading to misunderstandings and generational gaps in communication.

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Linguistic Barriers

A type of communication barrier that involves language itself. It can hinder communication because people may have difficulty understanding each other due to various factors like language differences, accents, grammar, and slang.

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Wrong Pronunciation

A language barrier where mispronunciation of words can create misunderstanding and hinder effective communication.

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Poor Handwriting

A language barrier where a person's handwriting is difficult to decipher, leading to misinterpretation of the message.

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Spelling Mistakes

A language barrier where spelling mistakes in written communication can lead to confusion and misinterpretation.

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Grammar Mistakes

A language barrier where grammatical errors in written or spoken communication can hinder clarity and lead to misunderstandings.

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Overuse of Technical Jargon

A language barrier where overuse of technical terminology can create confusion for those who don't understand the jargon. This can hinder effective communication.

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Multiple use of language (A difference in language)

A barrier where using multiple languages in one conversation can lead to confusion and misunderstandings, particularly if everyone doesn't understand all the languages involved.

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Lack of Fluency

A language barrier where lack of fluency in a language can hinder clear communication, leading to misunderstandings or hesitant communication.

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Dialect variation

A language barrier where different regional dialects can lead to misunderstanding, especially when the differences in pronunciation and vocabulary are significant.

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Allusions

A communication barrier that involves using references or allusions that are not commonly understood by everyone in the communication process. This can lead to confusion and misunderstandings.

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Sender

The person or group who is sending a message.

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Message

The information or idea being communicated.

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Channel

The method used to send the message, e.g. email, phone call, text message, etc.

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Receiver

The person or group who receives the message.

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Barrier

Any factor that hinders the message from being understood by the receiver.

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Result

The result of a communication attempt, whether successful or unsuccessful.

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Remedy

A strategy or action taken to overcome a communication barrier.

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Study Notes

Technological Barriers

  • Technological barriers hinder communication due to problems with machinery or instruments used for transmission.
  • Faulty machines, device problems, network issues, internet problems, and a lack of technical skills can all impede communication.
  • Incompatibility between devices can also cause communication failure.
  • Example: A speaker's microphone suddenly stopped working, preventing communication.

Case Study Example 1

  • Ramesh wanted to invite his friend Rakesh to a birthday party.
  • Ramesh attempted to call Rakesh but poor mobile network prevented the call.
  • The barrier was a technological issue—network problems.
  • Communication failed.
  • Remedy: Inspect machines/devices thoroughly before use.

Psychological Barriers

  • Psychological barriers stem from lack of interest from the recipient.
  • Parameters that create these barriers include perception, prejudice, closed-mindedness, emotions, viewpoint, inferiority/superiority complexes, ego, and generational gaps.
  • Example: Students talking in class distracted from the teacher's lesson, causing disruptions to the learning process.

Case Study Example 2

  • Ramesh and Umesh, best friends, worked together.
  • Ramesh received a promotion and planned a party for colleagues.
  • An invitation was sent to Umesh via email, but he did not attend the party.
  • Umesh was unhappy due to Ramesh's promotion.
  • Jealousy and lack of appreciation for Ramesh's success acted as the barrier causing communication failure.
  • Remedy: Umesh should positively appreciate Ramesh's promotion.

Linguistic/Language Barriers

  • Language is a key medium for communication.
  • Language barriers stem from aspects of language that make understanding difficult.
  • This can include problems in pronunciation, poor handwriting, spelling errors, grammar mistakes, excessive use of technical jargon, and dialect variations.
  • Example: A teacher using bilingual instruction made it difficult for Marathi-medium students to understand parts of their maths class.
  • Differences in educational background, literacy levels, and the country/region of language users can also create communication issues.

Case Study Example 3

  • Ramesh sent an email to Umesh about visiting his home.
  • Umesh had difficulty understanding the email due to grammatical errors.
  • Umesh requested phone conversation to better communicate.
  • This was a linguistic barrier, specifically grammatical errors.
  • Remedy: Improve written communication skills by avoiding grammatical mistakes.

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Description

This quiz explores the various technological and psychological barriers that can hinder effective communication. It examines examples of how network issues and psychological factors such as perception and prejudice can affect interactions. Understanding these barriers is crucial for improving communication strategies.

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