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Technical Documentation Fundamentals

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Questions and Answers

What is the primary purpose of technical documentation?

To create a user manual for new employees

To highlight the business standards

To showcase the product design

To assist users in learning how to operate the product (correct)

What is a user guide intended to do?

Diagnose frequent problems

Create a case study

Explain the business standards

Explain complicated components and assist users in getting desired results (correct)

What is the purpose of business standards documents?

To explain rules, requirements, and standards for certain departments (correct)

To explain how a product works

To create a user guide

To write a case study

What is a characteristic of technical documentation?

Using simple language and demonstrations Signup and view all the answers

What is an example of technical documentation?

A case study Signup and view all the answers

What is the purpose of technical documentation in the virtual world?

To create a how-to guide Signup and view all the answers

Who may need to use technical documentation?

New employees, bosses, and clients Signup and view all the answers

What is the primary purpose of case studies?

To show how using the product can benefit the customer Signup and view all the answers

What is the purpose of end-user documentation?

To assist the customer in understanding how to use the product Signup and view all the answers

What is the main difference between traditional technical documents and end-user documents?

The intended audience of the document Signup and view all the answers

What is the purpose of a market requirements document?

To indicate prospective buyers, customer demands, and competitors Signup and view all the answers

What is the primary purpose of technical marketing communications?

To present facts and figures to gain more customers Signup and view all the answers

What is the purpose of a user help guide?

To assist the customer in understanding how to use the product Signup and view all the answers

What is a white paper?

A detailed report about certain subject matters Signup and view all the answers

What is the purpose of a project plan?

To provide information about the upcoming project and prevent any issues Signup and view all the answers