Chapter 10: Team Dynamics and Teamwork Overview
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Questions and Answers

What is the definition of a group according to the provided flashcards?

Two/Three or more people with a common relationship

What is the key difference between a group and a team?

A team consists of two or more people who work interdependently over some time period to accomplish common goals related to some task-oriented purpose.

Which of the following is NOT a key component of a team?

  • Shared leadership
  • Accountability for some sort of work
  • Individual performance evaluation (correct)
  • Specific task-related purpose or mission

Continuous problem solving is an essential characteristic of a team.

<p>True (A)</p> Signup and view all the answers

Self-managed teams operate under the constant supervision of a manager.

<p>False (B)</p> Signup and view all the answers

What does the term "Punctuated Equilibrium Model" refer to in team development?

<p>Periods of stability interrupted by bursts of change</p> Signup and view all the answers

Which type of task interdependence requires the highest level of interaction and coordination among team members?

<p>Reciprocal interdependence (C)</p> Signup and view all the answers

Team composition refers to the number of members in a team.

<p>False (B)</p> Signup and view all the answers

What is the role of a team member's personality in team effectiveness?

<p>Members possess a wide variety of personality traits that influence their behavior and interactions within the team.</p> Signup and view all the answers

Which diversity approach argues that similar individuals are more attracted to each other, potentially creating challenges for diverse teams?

<p>Similarity-attraction approach (C)</p> Signup and view all the answers

Team size is equally beneficial for all types of teams, regardless of their purpose or task.

<p>False (B)</p> Signup and view all the answers

What are norms in a team context?

<p>Acceptable standards of behavior within a group that are shared by the group's members.</p> Signup and view all the answers

Process gain refers to a situation where a team underperforms based on the capabilities of its individual members.

<p>False (B)</p> Signup and view all the answers

Which type of teamwork process focuses on activities that occur as the taskwork is being accomplished?

<p>Action processes (B)</p> Signup and view all the answers

What are team states?

<p>Specific types of feelings and thoughts that coalesce in the minds of team members as a consequence of their experience working together</p> Signup and view all the answers

Transactive memory is how an individual remembers information for a team.

<p>False (B)</p> Signup and view all the answers

Flashcards

Group

Two/Three or more people with a common relationship.

Team

Consists of two or more people who work interdependently over some time period to accomplish common goals related to some task-oriented purpose.

Shared leadership

A key component of a team where leadership responsibilities are distributed among team members.

Specific task-related purpose or mission

A clear goal that the team aims to achieve.

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Accountability for some sort of work

Team members are responsible for their contributions to the team's objectives.

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Continuous problem solving

The ongoing process of identifying and resolving issues as a team.

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Effectiveness is measured as a team

The success of the team is evaluated based on collective performance rather than individual contributions.

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Dependence on one another

Team members rely on each other to achieve the team's goals.

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Flexible

The ability of teams to quickly assemble to handle a project or problem.

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Work teams

Teams that are formed to accomplish specific tasks or projects.

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Management teams

Teams that consist of managers working together to achieve organizational objectives.

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Parallel Teams

Teams that operate alongside regular work teams to address specific issues.

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Project Teams

Teams formed for the duration of a project to achieve specific goals.

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Action Teams

Teams that are formed to perform tasks that require immediate action.

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Self-managed Teams

Teams that work under reduced supervision and take on many responsibilities of the manager.

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Virtual Teams

Teams that use computer technology to connect physically dispersed members to achieve a common goal.

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Stages of Team Development

The phases a team goes through: Forming, Storming, Norming, Performing, and Adjourning.

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Forming

The stage where team members try to understand the boundaries and expectations within the team.

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Storming

The stage where team members remain committed to their ideas, triggering conflict that affects relationships.

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Norming

The stage where team members realize the need to work together to accomplish team goals.

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Performing

The stage where team members are comfortable in their roles and make progress toward goals.

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Adjourning

The stage that occurs in temporary groups where task performance is no longer the priority and members prepare for disbandment.

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Punctuated Equilibrium Model

A model describing team development characterized by periods of stability interrupted by bursts of change.

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Task Interdependence

The degree to which team members interact with and rely on each other for information, materials, and resources.

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Pooled Interdependence

Requires the lowest degree of coordination, where members complete work independently and combine outputs.

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Sequential Interdependence

Requires tasks to be done in a prescribed order, with interaction occurring only between adjacent tasks.

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Reciprocal Interdependence

Requires the highest level of interaction and coordination among team members.

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Goal Interdependence

A high degree of goal interdependence exists when team members have a shared vision of the team's goal and align their individual goals with that vision as a result.

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Outcome Interdependence

A high degree of outcome interdependence exists when team members share in the rewards that the team earns.

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Team Composition

Team composition is the mix of people who make up the team.

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Member Roles

Role is defined as the behaviors a person is expected to display in a given context.

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Leader-staff teams

The leader makes decisions for the team and provides direction and control over members who perform assigned tasks.

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Team task roles

Behaviors that directly facilitate the accomplishment of team tasks.

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Team building roles

Behaviors that influence the quality of the team's social climate.

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Individualistic roles

Behaviors that benefit the individual at the expense of the team.

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Study Notes

Team Dynamics and Teamwork

  • Group: Two or more people with a shared relationship.
  • Team: Two or more individuals who work together over time toward common goals related to a specific task. Key features include interdependent work, shared leadership, a specific task-oriented purpose, accountability, continuous problem-solving, and evaluation based on collective performance.
  • Shared Leadership: A key aspect of teams where leadership responsibilities are distributed among members.
  • Specific Task-related Purpose or Mission: A clear, defined goal the team aims to achieve.
  • Accountability: Team members are responsible for their contributions to the team's objectives.
  • Continuous Problem Solving: The ongoing process of identifying and resolving issues as a team.
  • Effectiveness Measured as a Team: Success is evaluated based on collective performance, not individual contributions.
  • Dependence on One Another: Team members rely on each other to achieve goals.
  • Flexible: Teams can quickly assemble and adapt for specific problems or projects.

Types of Teams

  • Work Teams: Formed to accomplish specific tasks or projects.
  • Management Teams: Managers working together to achieve organizational objectives.
  • Parallel Teams: Operate alongside regular teams to address specific issues.
  • Project Teams: Formed for the duration of a project to achieve specific goals.
  • Action Teams: Formed to complete tasks demanding immediate action.
  • Self-managed Teams: Work with reduced supervision and significant responsibility.
  • Virtual Teams: Use technology to connect dispersed team members.

Team Development Stages

  • Forming: Team members establish boundaries and understand expectations.
  • Storming: Conflicts arise due to commitment to individual ideas and relationships.
  • Norming: Team members recognize the need to collaborate to achieve goals.
  • Performing: Team members are comfortable in roles and progress toward goals efficiently.
  • Adjourning: Temporary groups disband; the focus is on preparing for separation.
  • Punctuated Equilibrium Model: Team development with periods of stability punctuated by bursts of change.

Team Interdependence

  • Task Interdependence: The degree to which members interact and rely on each other for information, resources, and materials.
  • Pooled Interdependence: Lowest coordination; independent work with combined outputs.
  • Sequential Interdependence: Tasks completed in a prescribed order; interaction between adjacent tasks only.
  • Reciprocal Interdependence: Highest interaction and coordination among members for tasks.
  • Goal Interdependence: Shared vision and alignment of individual goals with the team's goals.
  • Outcome Interdependence: Members share rewards earned by the team.

Team Composition, Member Attributes, and Diversity

  • Team Composition: The mix of individuals on a team.
  • Member Roles: Expected behaviors within a context.
  • Leader-staff Teams: Leader makes decisions, members perform tasks.
  • Team Task Roles: Behaviors facilitating task accomplishment.
  • Team Building Roles: Behaviors influencing team social climate.
  • Individualistic Roles: Behaviors benefiting the individual at the team's expense.
  • Member Ability: Physical and cognitive abilities vary amongst members.
  • Disjunctive Tasks: Superior ability member has maximum influence.
  • Conjunctive Tasks: Team performance depends on the weakest link.
  • Additive Tasks: Member abilities accumulate to determine team performance.
  • Member Personality: Team members have varied personality traits.
  • Agreeableness, Conscientiousness, Openness to Experience: Personality traits generally correlated with better team performance.
  • Team Diversity: Degree of difference among members.
  • Value in Diversity Problem-solving Approach: Diverse teams benefit from a wider range of knowledge and perspectives.
  • Similarity-attraction Approach: Diversity creates challenges as individuals tend to be drawn to similar others.
  • Surface-level Diversity: Observable attributes (race, ethnicity, sex, age).
  • Deep-level Diversity: Less observable attributes (values, attitudes).
  • Team Size: Larger size can be beneficial for management/project teams but not production tasks.

Teams: Norms, Processes, and States

  • Norms: Acceptable standards of behavior shared by group members.
  • Performance, Appearance, Social Arrangement, Allocation of Resources: Areas in which norms are established.
  • Explicit Statements, Critical Events, Primacy, Carry-over: Factors influencing norm development.
  • Facilitate Group Survival, Increase Predictability, Reduce Embarrassing Problems, Express Values: Examples of common norms.
  • Team Process: Activities and interactions within the team contributing to goals.
  • Process Gain: Team outcomes exceed expected outcomes based on members' capabilities.
  • Process Loss: Team outcomes are less than expected.
  • Coordination Loss: Time/energy for coordination reduces time/energy for tasks.
  • Motivation Loss: Individuals exert less effort in teams than working alone.
  • Taskwork Processes: Activities related to task accomplishment.
  • Creative Behavior, Decision Making, Boundary Spanning: Teamwork processes.
  • Transition Processes, Action Processes, Interpersonal Processes: Team processes that occur in different stages.
  • Team States: Feelings & thoughts coalescing in team members resulting from experiences working together.
  • Cohesion: Emotional bonds among team members.
  • Potency: Team members' belief in team effectiveness across scenarios.
  • Mental Models: Shared understanding of team and task.
  • Transactive Memory: Specialized knowledge distributed among members for team memory efficiency.

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Explore the essential concepts of team dynamics and teamwork in this quiz. Understand the differences between groups and teams, the importance of shared leadership, accountability, and continuous problem-solving. Test your knowledge on how team effectiveness is measured and the interdependence within team roles.

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