Teams in Organizations: Dynamics and Effectiveness
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What is one reason why teams are becoming increasingly popular in organizations?

  • Teams are generally less effective than individuals at achieving goals.
  • Teams are more flexible and responsive to changing events than traditional departments. (correct)
  • Teams provide a more structured and hierarchical way of working compared to traditional departments.
  • Teams are less likely to be affected by fads and herd mentality than individuals.
  • How does team involvement shape individual thinking?

  • Team involvement discourages individuals from taking risks and challenging the status quo.
  • Team involvement promotes a more collaborative mindset for both personal and professional decisions. (correct)
  • Team involvement leads individuals to rely more on personal intuition rather than group consensus.
  • Team involvement encourages individuals to become more competitive and individualistic.
  • What potential drawback of teams is mentioned in the content?

  • Teams can be susceptible to fads and herd mentality, potentially leading to poor decisions. (correct)
  • Teams are less effective than individuals at adapting to changing environments.
  • Teams are always more effective than individuals at achieving goals.
  • Teams are less likely to be swayed by fads and herd mentality than individuals.
  • What is the primary distinction between a group and a team?

    <p>Groups solely share information while teams engage in collective work with joint effort. (B)</p> Signup and view all the answers

    How would you describe the performance of a work group?

    <p>Its performance is determined by the individual contributions of its members, without significant interdependence. (B)</p> Signup and view all the answers

    According to the content, what does the term 'work group' refer to?

    <p>A group of individuals where members are primarily focused on individual tasks with minimal collaboration. (B)</p> Signup and view all the answers

    What does the phrase 'democratize organizations' potentially imply in the context of teams?

    <p>Teams encourage greater employee participation and decision-making power. (B)</p> Signup and view all the answers

    What is a key factor that can influence a team's effectiveness, as mentioned in the content?

    <p>The team's ability to quickly adapt and respond to changes. (C)</p> Signup and view all the answers

    What is the main reason why high-ability teams perform better than lower-ability teams when solving complex problems?

    <p>High-ability teams are more adaptable to changing situations. (B)</p> Signup and view all the answers

    What is the relationship between a team's ability and its performance?

    <p>A team's ability is a strong predictor of its performance. (B)</p> Signup and view all the answers

    Why is conscientiousness an important personality trait for team members?

    <p>Conscientious people are more likely to be supportive of their teammates. (B)</p> Signup and view all the answers

    What is the best way to form teams based on conscientiousness levels?

    <p>Form teams with members who all have high conscientiousness levels. (D)</p> Signup and view all the answers

    According to the passage, how does the 'hot hand' phenomenon affect team performance?

    <p>The hot hand phenomenon is a misconception that can hinder team performance. (B)</p> Signup and view all the answers

    Which of the following personality traits is most beneficial for a team's performance?

    <p>Openness to experience (C)</p> Signup and view all the answers

    What is the relationship between task conflict and team performance?

    <p>Task conflict improves performance in teams with high openness to experience and emotional stability. (A)</p> Signup and view all the answers

    How does agreeableness affect team performance?

    <p>Teams perform worse when they have one or more highly disagreeable members. (D)</p> Signup and view all the answers

    What is the main point of the passage?

    <p>Team members' abilities and personalities play a significant role in team performance. (C)</p> Signup and view all the answers

    Which of the following is NOT mentioned as a factor that can influence team performance?

    <p>Team members' social skills (B)</p> Signup and view all the answers

    What is the best way to ensure that a team's performance is high?

    <p>Form teams composed of members with high abilities and high levels of conscientiousness. (A)</p> Signup and view all the answers

    What is the relationship between the 'group normalization' dynamic and team performance?

    <p>The group normalization dynamic can hinder team performance. (A)</p> Signup and view all the answers

    Based on the passage, what is the likely effect of a less intelligent team leader on a team?

    <p>The less intelligent team leader will likely neutralize the effect of a high-ability team. (C)</p> Signup and view all the answers

    How does the UBS innovation lab team illustrate the concept of high-ability teams?

    <p>The team is composed of members with the technical expertise and skills needed to function effectively. (C)</p> Signup and view all the answers

    What is the main takeaway from the research on the 'hot hand' phenomenon?

    <p>The hot hand phenomenon is a misconception that can hinder team strategic decision making. (D)</p> Signup and view all the answers

    What defines the difference between a work group and a work team?

    <p>Work teams have individual efforts that surpass input sums. (B)</p> Signup and view all the answers

    What is a significant characteristic of self-managed work teams?

    <p>They handle supervisory responsibilities as a group. (D)</p> Signup and view all the answers

    Which of the following statements about problem-solving teams is true?

    <p>They focus on improving quality and efficiency. (A)</p> Signup and view all the answers

    What can be a potential drawback of self-managed work teams?

    <p>Performance can decline if conflicts arise. (C)</p> Signup and view all the answers

    How might a team promoting behavior influence team performance?

    <p>It can improve performance when rewards are perceived to depend on team input. (A)</p> Signup and view all the answers

    What is the primary limitation placed on a work group compared to a work team?

    <p>They only gather information for external decision makers. (A)</p> Signup and view all the answers

    Which factor may enhance the effectiveness of self-managed work teams?

    <p>Psychological safety allowing open discussion. (D)</p> Signup and view all the answers

    What is a common type of team arrangement utilized in organizations?

    <p>Problem-solving teams. (B)</p> Signup and view all the answers

    What differentiates virtual teams from traditional teams?

    <p>Virtual teams exclusively operate online. (B)</p> Signup and view all the answers

    What type of teams have been increasingly utilized due to work complexity?

    <p>Multiteam systems. (D)</p> Signup and view all the answers

    How does the definition of a work team suggest its effectiveness?

    <p>It requires purposeful interaction among members. (A)</p> Signup and view all the answers

    Which of the following statements is a misconception about team dynamics?

    <p>Conflict is always detrimental to team performance. (A)</p> Signup and view all the answers

    What is an essential characteristic that management seeks in teams?

    <p>The potential for positive synergy to improve outputs. (B)</p> Signup and view all the answers

    What is one of the four contextual factors significantly related to team performance?

    <p>Climate of trust (B)</p> Signup and view all the answers

    Which element is NOT included in the model of team effectiveness?

    <p>Individual focus (B)</p> Signup and view all the answers

    Which component contributes to team effectiveness through external support?

    <p>Adequate resources (C)</p> Signup and view all the answers

    Why is trust important in a team context?

    <p>It facilitates cooperation among members (C)</p> Signup and view all the answers

    What role does leadership play in team effectiveness?

    <p>Delegates responsibilities and facilitates teamwork (A)</p> Signup and view all the answers

    What is the primary concern when performance evaluations focus solely on individual contributions?

    <p>Potential interference with team motivation (B)</p> Signup and view all the answers

    What is a primary characteristic of self-managed work teams?

    <p>They perform interdependent jobs and take on supervisory responsibilities. (A)</p> Signup and view all the answers

    Which of the following is most likely to hinder a racially diverse team's performance?

    <p>Scarcity of required resources (B)</p> Signup and view all the answers

    What challenge is often faced by cross-functional teams during their development?

    <p>Conflict arising from leadership ambiguity. (C)</p> Signup and view all the answers

    How do virtual teams primarily collaborate?

    <p>Via computer technology and online communication. (A)</p> Signup and view all the answers

    How does asymmetric trust affect team performance?

    <p>Undermines group dynamics (A)</p> Signup and view all the answers

    What is the primary function of problem-solving teams?

    <p>To discuss improvements in quality and efficiency without implementation power. (C)</p> Signup and view all the answers

    What aspect of team composition could affect team effectiveness?

    <p>Diversity and cultural differences (A)</p> Signup and view all the answers

    What does a 'team of teams' refer to?

    <p>Multiteam systems that coordinate complex tasks. (D)</p> Signup and view all the answers

    What should be considered when staffing teams?

    <p>Roles, personalities, and member preferences (D)</p> Signup and view all the answers

    What is a disadvantage of self-managed teams when certain facilitating factors are missing?

    <p>Possibly higher absenteeism and turnover rates. (D)</p> Signup and view all the answers

    What type of performance evaluation system could enhance team effectiveness?

    <p>Hybrid performance systems (C)</p> Signup and view all the answers

    Why are cross-functional teams considered effective?

    <p>They allow exchange of diverse ideas among employees from different areas. (C)</p> Signup and view all the answers

    What can result from a high trust level within teams, according to recent research?

    <p>Reduced claims to personal ownership of ideas (B)</p> Signup and view all the answers

    How is leadership structured in self-managed teams?

    <p>Team members take on managerial responsibilities (C)</p> Signup and view all the answers

    What is typically a notable feature of virtual teams?

    <p>They depend on technology to connect dispersed members. (D)</p> Signup and view all the answers

    What role does trust play in the functioning of cross-functional teams?

    <p>It facilitates power shifts and effective collaboration. (A)</p> Signup and view all the answers

    Which of the following qualities is desirable when building effective teams?

    <p>Discreetness and integrity (A)</p> Signup and view all the answers

    Which of the following statements best describes self-managed work teams?

    <p>They can select their own members and evaluate each other’s performance. (A)</p> Signup and view all the answers

    What is a key benefit of cross-functional teams in organizations?

    <p>They foster the exchange of ideas across different areas. (C)</p> Signup and view all the answers

    What is a common challenge associated with managing virtual teams?

    <p>Building trust and effective communication among members. (A)</p> Signup and view all the answers

    Which type of team typically cannot implement their recommendations independently?

    <p>Problem-solving teams. (C)</p> Signup and view all the answers

    What defines a multiteam system?

    <p>A coordinated effort among multiple teams addressing complex tasks. (D)</p> Signup and view all the answers

    What factor appears to improve the performance of self-managed work teams?

    <p>Economic rewards linked to team input (C)</p> Signup and view all the answers

    How can conflict affect self-managed teams?

    <p>It can be beneficial if psychological safety is present (D)</p> Signup and view all the answers

    What is a common challenge faced by cross-functional teams?

    <p>Difficulty in managing power shifts (D)</p> Signup and view all the answers

    What is a major advantage of cross-functional teams?

    <p>Incorporation of diverse perspectives (B)</p> Signup and view all the answers

    What characterizes virtual teams?

    <p>They collaborate exclusively through computer technology (D)</p> Signup and view all the answers

    What has research indicated about the job satisfaction of individuals on self-managed teams?

    <p>Higher job satisfaction but increased turnover (A)</p> Signup and view all the answers

    What is the role of trust in cross-functional teams?

    <p>It needs to be established to prevent conflict during power shifts (D)</p> Signup and view all the answers

    Which of the following best describes a multiteam system?

    <p>Multiple teams coordinating complex functions (D)</p> Signup and view all the answers

    What is an essential factor for the effectiveness of self-managed teams?

    <p>Facilitating factors must be in place (B)</p> Signup and view all the answers

    What often happens in self-managed teams during conflict situations?

    <p>Power struggles can emerge and performance declines (D)</p> Signup and view all the answers

    What is a characteristic outcome of forming freelancing teams called 'hives'?

    <p>Enhanced collaboration and cohesive working (B)</p> Signup and view all the answers

    How are effective teams generally formed?

    <p>Sometimes intentionally and sometimes organically (A)</p> Signup and view all the answers

    What is one significant issue faced by virtual teams?

    <p>Difficulty fostering interpersonal relationships (C)</p> Signup and view all the answers

    In what way are self-managed teams typically different from traditional teams?

    <p>They have greater decision-making authority (D)</p> Signup and view all the answers

    What is a significant consequence of having too many members in a team?

    <p>Decreased mutual accountability (B)</p> Signup and view all the answers

    Which factor should managers NOT consider when selecting team members?

    <p>Personal hobbies and interests (A)</p> Signup and view all the answers

    Why is a common plan and purpose essential for a team?

    <p>It provides clarity and direction for achieving collective goals. (C)</p> Signup and view all the answers

    What does reflexivity in a team entail?

    <p>Reflection on and adjustment of the team’s master plan when necessary. (C)</p> Signup and view all the answers

    How can effective teams translate their common purpose into achieving specific goals?

    <p>By establishing clear, measurable, and realistic goals. (A)</p> Signup and view all the answers

    What is team efficacy?

    <p>A team's collective confidence in their ability to succeed. (D)</p> Signup and view all the answers

    Which of the following aspects can hinder a team's performance?

    <p>Lack of individual effort (D)</p> Signup and view all the answers

    What role does team identity play in team dynamics?

    <p>It fosters a deeper connection and commitment among team members. (A)</p> Signup and view all the answers

    What can improve team efficacy, as mentioned in the content?

    <p>Achieving early small successes. (C)</p> Signup and view all the answers

    What effect do specific goals have on team communication?

    <p>They facilitate clear communication and focus. (A)</p> Signup and view all the answers

    What is one challenge related to larger team dynamics?

    <p>Greater likelihood of social loafing. (B)</p> Signup and view all the answers

    What is one effective strategy for improving team dynamics?

    <p>Creating subteams to enhance focus and collaboration. (D)</p> Signup and view all the answers

    What impact does a strong team identity have on member motivation?

    <p>Encourages a greater commitment to team goals. (A)</p> Signup and view all the answers

    What is a characteristic of high-performing teams?

    <p>They consist of individuals who favor teamwork. (A)</p> Signup and view all the answers

    Which of the following is NOT a test to determine if group work is better done in teams?

    <p>Are the members of the group diverse in their perspectives? (A)</p> Signup and view all the answers

    What factor can increase task conflict in teams according to the discussed research?

    <p>Varied perceptions of organizational support among members (C)</p> Signup and view all the answers

    How do effective teams manage the tendency of social loafing?

    <p>By making individual and joint accountability clear (A)</p> Signup and view all the answers

    What is a potential issue when evaluating team dynamics based solely on average levels of organizational support?

    <p>It simplifies the complexities of individual perceptions (B)</p> Signup and view all the answers

    Which statement about training for team effectiveness is true?

    <p>Purposeful team training can enhance group dynamics over time (D)</p> Signup and view all the answers

    Which approach is recommended for organizations aiming to cultivate team players?

    <p>Selecting candidates with both interpersonal and technical skills (B)</p> Signup and view all the answers

    What aspect should a reward system emphasize to encourage teamwork?

    <p>Cooperative efforts and team goal achievement (B)</p> Signup and view all the answers

    When might teams experience lower relationship conflicts according to the study on social capital?

    <p>When they have been established for several years (C)</p> Signup and view all the answers

    What is an intrinsic reward that can be gained from teamwork?

    <p>Camaraderie among team members (B)</p> Signup and view all the answers

    How can a shift from competitive to cooperative environments impact team dynamics?

    <p>It requires time for trust to develop, despite changes in rewards (D)</p> Signup and view all the answers

    Why is it important for organizations to resist hiring solely the best talent?

    <p>Best talent often leads to individualism over teamwork (D)</p> Signup and view all the answers

    What is one challenge mentioned regarding teamwork?

    <p>Teamwork often requires more resources and time (C)</p> Signup and view all the answers

    What indicates that individuals might be better off working alone rather than in a team?

    <p>When tasks can be completed in isolation without input (B)</p> Signup and view all the answers

    What should be a focus when introducing team structures in individualistic societies?

    <p>Training employees to appreciate teamwork benefits (C)</p> Signup and view all the answers

    What impact do team members with high interpersonal skills have on team dynamics?

    <p>They can reduce conflicts within diverse teams (D)</p> Signup and view all the answers

    What is a potential drawback of virtual teams regarding team identity?

    <p>Virtual teams often lack the face-to-face interaction that creates a strong sense of belonging. (A)</p> Signup and view all the answers

    What can be a negative consequence when individuals have a strong team identity but lack a strong organizational identity?

    <p>They may be resistant to collaboration with other teams within the organization. (B)</p> Signup and view all the answers

    How does high team cohesion impact the effectiveness of incentives for team creativity?

    <p>High cohesion enhances the effectiveness of incentives, particularly when tasks are complex. (C)</p> Signup and view all the answers

    Which of the following is NOT a factor that contributes to higher team cohesion?

    <p>Shared leadership among team members. (B)</p> Signup and view all the answers

    What is defined as an organized mental representation of the key elements in a team's environment that team members share?

    <p>Mental models. (A)</p> Signup and view all the answers

    What is a possible consequence of team members holding inaccurate mental models?

    <p>Teams may experience reduced motivation and performance. (D)</p> Signup and view all the answers

    Which of these is a characteristic of action teams, according to the content?

    <p>They tend to have specialists engaged in complex, interdependent tasks. (C)</p> Signup and view all the answers

    What is the significance of vocal monitoring in anesthetic teams, as described in the content?

    <p>It provides a public record of events and actions during an operation. (B)</p> Signup and view all the answers

    What type of conflict is generally considered dysfunctional for a team?

    <p>Relationship conflict, which stems from interpersonal incompatibility and animosity. (D)</p> Signup and view all the answers

    Under what circumstances can task conflict be beneficial for a team?

    <p>When the team is dealing with a high level of uncertainty and complexity. (A)</p> Signup and view all the answers

    Which factor can contribute to the positive impact of task conflict on team performance, according to the content?

    <p>When team members perceive task conflict differently. (B)</p> Signup and view all the answers

    What is the relationship between task conflict and team creativity, as described in the content?

    <p>Moderate levels of task conflict during the initial phases of team performance can be positively related to team creativity. (B)</p> Signup and view all the answers

    Which statement best reflects the relationship between conflict resolution and team performance?

    <p>Effective conflict resolution can significantly impact team performance, both positively and negatively. (C)</p> Signup and view all the answers

    What is the main point emphasized in the content about the relationship between mental models and team performance?

    <p>A team's performance is directly proportional to the accuracy of their mental models. (B)</p> Signup and view all the answers

    How does the content connect the concepts of team cohesion and team identity?

    <p>Team cohesion and team identity are mutually reinforcing concepts. (D)</p> Signup and view all the answers

    What is the main message conveyed by the excerpt about team identity and organizational identity?

    <p>Strong team identity can sometimes hinder organizational effectiveness. (A)</p> Signup and view all the answers

    What is one reason why teams with more experienced members tend to perform better?

    <p>Experienced members are more likely to be placed in central roles, contributing significantly to the workflow and overall performance. (B)</p> Signup and view all the answers

    According to organizational demography, what is the main factor that can lead to higher turnover rates within a work unit?

    <p>Dissimilar experiences among members, resulting in communication difficulties and conflicts. (A)</p> Signup and view all the answers

    In the context of team performance, what is the main conclusion drawn from the research on demographic diversity?

    <p>Demographic diversity, while not consistently related to team performance, can have negative effects in certain contexts, such as those dominated by a single demographic group. (C)</p> Signup and view all the answers

    How does cultural diversity typically affect team processes, at least initially?

    <p>It can lead to challenges in communication and problem-solving, as members adjust to working with diverse perspectives. (A)</p> Signup and view all the answers

    What is the primary reason why smaller teams, with fewer than 9 members, are often considered more effective?

    <p>Smaller teams are less prone to communication breakdowns and power struggles, allowing for smoother collaboration. (B)</p> Signup and view all the answers

    How does the study of 778 major league baseball teams over 21 years provide insights into the importance of allocating roles effectively within teams?

    <p>The study emphasizes that placing the most experienced and skilled members in central roles significantly improves team effectiveness. (B)</p> Signup and view all the answers

    According to Jeff Bezos's “two-pizza” rule, what is considered the maximum size for a team to maintain optimal effectiveness?

    <p>A team that requires more than two pizzas to feed is considered too large. (D)</p> Signup and view all the answers

    What is the main implication of the study of cultural status differences on team performance in the United Kingdom?

    <p>Teams with a higher number of members with high cultural status perform better, even if they may not be diverse in other aspects. (A)</p> Signup and view all the answers

    How can leadership play a crucial role in improving the performance of diverse teams?

    <p>By fostering a collaborative and supportive environment, where members are encouraged to share knowledge and learn from each other. (D)</p> Signup and view all the answers

    What is a potential drawback of teams that are culturally diverse?

    <p>They can experience increased levels of conflict, as members from different cultures may have differing communication styles and norms. (C)</p> Signup and view all the answers

    According to research findings, what type of diversity within teams is positively related to performance?

    <p>Diversity in function, education, and expertise, while less pronounced, shows positive effects, especially when trust is high. (A)</p> Signup and view all the answers

    Why does the potential number of connections between people grow exponentially as team size increases?

    <p>Larger teams are more prone to communication breakdowns, as information has to be shared among a larger group of people. (B)</p> Signup and view all the answers

    What is the primary reason why cultural diversity is considered an asset for tasks that require a variety of viewpoints?

    <p>It exposes members to different perspectives and insights, enhancing their understanding and problem-solving skills. (B)</p> Signup and view all the answers

    How does the content connect the concept of extraversion to team performance?

    <p>Extraversion is not directly linked to team performance, but it can impact helping behaviors, which may influence overall effectiveness. (A)</p> Signup and view all the answers

    Which of the following statements best describes the relationship between team diversity and trust?

    <p>Diversity can negatively impact trust, especially when it is already low, potentially exacerbating existing tensions. (C)</p> Signup and view all the answers

    Why is it important for managers to understand the individual strengths of team members and allocate work assignments accordingly?

    <p>It helps to prevent conflicts arising from incompatible working styles or preferences, ensuring a harmonious team environment. (D)</p> Signup and view all the answers

    Study Notes

    Team Dynamics in Organizations

    • Teams are increasingly popular due to perceived effectiveness, flexibility, and employee involvement.
    • Teams, though powerful, can falter due to human factors like trends and groupthink.

    Groups vs. Teams

    • Work group: Primarily shares information, aids individual performance. No synergy beyond individual contributions.
    • Work team: Generates synergy through coordinated efforts, yielding performance exceeding individual contributions.

    Types of Teams

    • Problem-solving teams: (5-12 members) Same department, discuss ways to improve quality, efficiency, and the work environment. Rarely implement unilaterally.
    • Self-managed work teams: (10-15 members) Perform related/interdependent jobs, take supervisory responsibilities (planning, scheduling, assigning tasks, decision-making). Performance depends on reward systems and conflict handling. Mixed research results in terms of effectiveness, with potential for higher job satisfaction but also higher rates of absenteeism and turnover.
    • Cross-functional teams: Employees from diverse work areas, hierarchical level. Effective for exchanging ideas, solving problems, and coordinating complex projects. Often face leadership ambiguity and require time for development.
    • Virtual teams: Use technology to unite geographically dispersed members. Common in today's work environments.

    Effective Teams

    • Team Context:

      • Adequate resources: Necessary for effective performance, including information, equipment, staffing, and support.
      • Effective leadership: Crucial for organizing work, allocating tasks, and maintaining focus. Especially important in systems with multiple teams.
      • Climate of trust: Foundation for acceptance of goals and decisions. Interpersonal trust fosters cooperation and risk-taking. Asymmetric trust can hinder team success.
      • Performance evaluation and reward system: Must reflect team contributions, not solely individual ones. (Group-based appraisals, etc.)
    • Team Composition:

      • Abilities of members: High-ability teams often perform better on complex problems. Smart leaders can particularly support less intelligent members.
      • Personality of members: Conscientiousness is vital, as it relates to support, organization, and achievement. Teams with varying conscientiousness levels may see reduced performance. Openness to experience and emotional stability are beneficial for handling conflict. Agreeableness also crucial—high levels of disagreement hinder outcomes.
      • Allocation of roles: Essential to ensure all roles are covered. Assign most experienced and skilled workers to core roles.
      • Diversity: May be unrelated to/negatively related to performance depending on factors. Diversity in function/area, educational level, and expertise are positively associated with high performance.
      • Cultural differences: May cause short-term difficulties but are valuable for a variety of viewpoints on tasks involving diverse ideas. Consider cultural status in teams
      • Size: Smallest possible teams are often most effective (5-9 members). Larger teams can experience problems with cohesiveness, accountability, communication, and coordination.
      • Member preferences: Teams will perform better when built with workers that prefer teamwork.
    • Team Processes:

      • Common plan and purpose: Clear and adopted, provides direction.
      • Specific goals: Measurable, realistic, and challenging goals, focus efforts.
      • Team efficacy: Belief in one's abilities; confidence boosts performance—accomplishing small successes and proper training.
      • Team identity: Emotional connection to group, commitment to team goals. Fostering team identity is crucial.
      • Team cohesion: Emotional attachment to team and members. High cohesion may benefit from incentive systems for complex projects. Cohesion is a predictor of performance.
      • Mental models: Shared understanding of the work process. Shared communication sequences matter for high performance.
      • Conflict: Task conflict stimulates discussion but relationship conflict is almost always unproductive. Conflict resolution is key; direct discussion of issues.
      • Social loafing: Effective teams limit this through clear accountability.

    When to Use Individuals

    • Teams are not always the best solution. Consider three tests when deciding.
      • Complexity of the work: Teams are more appropriate for complex tasks demanding diverse perspectives.
      • Common purpose: Does the work demand a collective, shared purpose?
      • Interdependence: Teams are more suitable when tasks are interdependent. (one task heavily impacts another)

    Creating Team Players

    • Selection: Prioritize individuals with interpersonal skills as well as technical abilities. Don't exclusively prioritize pure individual talent.
    • Training: Enhance skills in problem-solving, communication, negotiation, conflict management, and coaching through workshops.
    • Rewarding: Transition to reward systems that emphasize teamwork, not only individual achievements.

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