Leadership Week 2 - Team Dynamics and Development

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Questions and Answers

What distinguishes a team from a work group?

  • Strong focused leadership
  • Top-down communication
  • Independent work assignments
  • Shared leadership and joint accountability (correct)

Which of the following is a defining feature of a functional team?

  • Teams have no specific end date
  • Each team member is self-directed
  • Members work independently but share common successes (correct)
  • Members from various departments work toward a common goal

What type of team is typically formed to handle a merger or acquisition?

  • Cross-functional team (correct)
  • Self-managing team
  • Virtual team
  • Functional team

In which type of team do members gradually take responsibility for their direction with minimal oversight?

<p>Self-managing team (A)</p> Signup and view all the answers

What is the primary purpose of a team charter?

<p>To clarify team direction, boundaries, and working culture (D)</p> Signup and view all the answers

Which stage of Tuckman’s model is characterized by establishing ground rules and team formalities?

<p>Forming (D)</p> Signup and view all the answers

During which stage of team development does a project manager use a servant leadership style to help clarify roles and address conflicts?

<p>Storming (C)</p> Signup and view all the answers

What leadership style is best suited for a high-performing, self-managing team during the Performing stage?

<p>Laissez-faire (B)</p> Signup and view all the answers

Which leadership style focuses on allowing team members the freedom to work independently with little interference?

<p>Laissez-faire (C)</p> Signup and view all the answers

What is the main purpose of the Norming stage in team development?

<p>Resolving conflicts and solidifying team cohesion (B)</p> Signup and view all the answers

In the Five Dysfunctions of a Team model, what is the root cause of an absence of trust?

<p>A reluctance to be vulnerable within the group (A)</p> Signup and view all the answers

Which type of conflict avoidance results in artificial harmony within a team?

<p>Fear of conflict (C)</p> Signup and view all the answers

What is a key characteristic of the Storming stage in Tuckman’s model?

<p>Members view themselves as individuals rather than part of the team (A)</p> Signup and view all the answers

What does GRPI stand for in assessing team effectiveness?

<p>Goals, Roles, Processes, Interpersonal Relationships (D)</p> Signup and view all the answers

During which stage of team development is a team most likely to engage in open and trusting behavior?

<p>Norming (A)</p> Signup and view all the answers

What is an effective tactic for addressing a lack of trust within a team?

<p>Encouraging team members to share personal stories (C)</p> Signup and view all the answers

What is the purpose of using a RACI chart in a project?

<p>To clarify team roles and responsibilities (D)</p> Signup and view all the answers

Which stage in the Drexler/Sibbet Team Performance Model involves aligning team systems and processes with the team’s purpose?

<p>Stage 5: Implementation (A)</p> Signup and view all the answers

In the context of team development, what does “delegation” mean?

<p>Granting authority to another person to complete tasks (A)</p> Signup and view all the answers

Which of the following leadership styles is suggested for the Adjourning stage of team development?

<p>Transactional (C)</p> Signup and view all the answers

What is the primary focus of the Performing stage in Tuckman's model?

<p>Delivering high-quality results and optimizing team collaboration (C)</p> Signup and view all the answers

Which team type is most typical for a group of employees pulled together from different departments to deliver a specific project?

<p>Cross-functional team (C)</p> Signup and view all the answers

In Patrick Lencioni's model, what does "inattention to results" often lead to?

<p>Personal goals being prioritized over team objectives (A)</p> Signup and view all the answers

What is the main role of a team leader during the Forming stage of team development?

<p>Providing direction and setting expectations (A)</p> Signup and view all the answers

Which tool can be used to assess and measure the performance of a high-performing team?

<p>GRPI model (B)</p> Signup and view all the answers

What does "fear of conflict" prevent in teams, according to Lencioni's model?

<p>Constructive debate and positive conflict (A)</p> Signup and view all the answers

Which stage in the Drexler/Sibbet Team Performance Model focuses on setting direction and clarifying the team’s purpose?

<p>Stage 1: Orientation (A)</p> Signup and view all the answers

In which type of team are members usually empowered to make decisions without much oversight?

<p>Self-managing team (C)</p> Signup and view all the answers

What is one key sign of a dysfunctional team related to accountability?

<p>Low standards due to a lack of peer accountability (B)</p> Signup and view all the answers

In the Five Dysfunctions of a Team model, what does the "lack of commitment" result in?

<p>Ambiguity in decisions (A)</p> Signup and view all the answers

Which of the following helps create a positive team environment during the Norming stage?

<p>Open and clear communication (C)</p> Signup and view all the answers

What does the term "team charter" refer to in team development?

<p>A document that clarifies team roles, values, and processes (D)</p> Signup and view all the answers

During the Storming stage, which leadership approach is most effective?

<p>Servant leadership (C)</p> Signup and view all the answers

What is the role of participative leadership in a high-performing team?

<p>Encouraging team involvement in decision-making (D)</p> Signup and view all the answers

Which dysfunction of a team is directly related to ego and status-seeking behaviors?

<p>Inattention to results (D)</p> Signup and view all the answers

What type of team member interaction is encouraged in a self-managing team?

<p>Consensus decision-making and shared responsibility (B)</p> Signup and view all the answers

Which dysfunction arises from the unwillingness of team members to hold each other accountable?

<p>Avoidance of accountability (D)</p> Signup and view all the answers

What is the main purpose of onboarding new team members effectively?

<p>Ensure new members understand their roles, responsibilities, and team culture (B)</p> Signup and view all the answers

Which step in the delegation process involves creating an obligation for the delegate to complete the task?

<p>Creating accountability (A)</p> Signup and view all the answers

Which type of communication is most typical for a Baby Boomer in the workplace?

<p>Email and telephone (C)</p> Signup and view all the answers

Which leadership style is best suited for the Adjourning stage to wrap up the project effectively?

<p>Transactional (B)</p> Signup and view all the answers

How does the Drexler/Sibbet Team Performance Model help team leaders?

<p>It provides a framework for understanding team dynamics and performance stages (D)</p> Signup and view all the answers

Which leadership style allows maximum autonomy to team members who are capable and independent?

<p>Laissez-faire (A)</p> Signup and view all the answers

What is one benefit of using a RACI chart for a team project?

<p>It clarifies roles and responsibilities, reducing misunderstandings (B)</p> Signup and view all the answers

Which step in the delegation process includes making the delegation known to others?

<p>Informing others (D)</p> Signup and view all the answers

What type of leadership is most effective during the Performing stage, where team members are capable and self-sufficient?

<p>Laissez-faire (C)</p> Signup and view all the answers

In Lencioni's model, what is a key consequence of avoidance of accountability?

<p>Reduced standards and missed deadlines (D)</p> Signup and view all the answers

Which of the following is a critical element of team effectiveness as defined by GRPI?

<p>Clearly defined goals (C)</p> Signup and view all the answers

Which tool is used to develop team cohesion and clarify roles, values, and processes?

<p>Team charter (A)</p> Signup and view all the answers

What type of team is described as members working together across various functions to achieve a common goal within a set timeline?

<p>Cross-functional team (B)</p> Signup and view all the answers

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Study Notes

Team vs. Work Group

  • A team features shared leadership and joint accountability, contrasting with work groups that often have strong focused leadership.
  • In a functional team, members work independently yet share common successes, enabling teamwork without complete interdependence.

Team Types and Functions

  • Cross-functional teams, involving members from various departments, are commonly formed to handle mergers and acquisitions.
  • Self-managing teams gradually empower members to take on responsibilities with minimal oversight.
  • A team charter clarifies direction, boundaries, and working culture for the members.

Tuckman’s Stages of Team Development

  • The Forming stage involves establishing ground rules and team formalities.
  • During the Storming stage, project managers employ servant leadership to clarify roles and address conflicts.
  • In the Norming stage, teams focus on conflict resolution and building cohesion.
  • The Performing stage is centered on delivering results and optimizing collaboration.

Leadership Styles

  • Laissez-faire leadership is most suited for high-performing, self-managing teams that value independent work.
  • Servant leadership effectively supports teams during the Storming stage by encouraging dialogue and resolving tensions.
  • In the Adjourning stage, a transactional style helps bring projects to effective closure.

Trust and Team Dynamics

  • An absence of trust stems from reluctance to be vulnerable, limiting a team’s effectiveness.
  • Fear of conflict leads to artificial harmony, stifling healthy discussions and decisions.
  • Open and clear communication during the Norming stage fosters a positive team climate.

Assessing Team Effectiveness

  • The GRPI model assesses Goals, Roles, Processes, and Interpersonal Relationships to gauge team effectiveness.
  • RACI charts clarify roles and responsibilities, ensuring proper accountability and reducing misunderstandings.

Addressing Team Challenges

  • Dysfunctional teams face issues like low accountability and commitment, negatively impacting productivity and morale.
  • Lack of accountability leads to reduced standards and missed deadlines.
  • To counteract absence of trust, team members should share personal stories, enhancing interpersonal bonds.

Communication and Delegation

  • Effective onboarding ensures new members understand their roles and the team culture.
  • In the delegation process, creating accountability is critical for task completion.

Communication Preferences Across Generations

  • Baby Boomers typically prefer email and telephone communication over instant messaging or social media.

Team Cohesion and Outcomes

  • Team cohesion is promoted via tools like the team charter, which outlines roles, values, and processes.
  • Clear goals are essential for team effectiveness, as outlined in the GRPI framework.

Cross-functional Collaboration

  • Cross-functional teams involve diverse skill sets working toward a shared goal within a set timeline, enhancing innovation and collaboration.

Development Models

  • The Drexler/Sibbet Team Performance Model provides insights into aligning team systems and processes with goals.
  • Maximum autonomy in capable teams may be achieved through a laissez-faire leadership style, encouraging self-direction.

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