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What is the primary benefit of putting forecasters and salespeople together in a team?
What is the primary benefit of putting forecasters and salespeople together in a team?
How do team norms contribute to team performance?
How do team norms contribute to team performance?
What is a key aspect of effective team meetings?
What is a key aspect of effective team meetings?
What role does psychological safety play in a team?
What role does psychological safety play in a team?
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Why are team contracts important?
Why are team contracts important?
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What is the primary characteristic of the punctuated equilibrium model?
What is the primary characteristic of the punctuated equilibrium model?
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Which of the following is a recommended practice before a team meeting?
Which of the following is a recommended practice before a team meeting?
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Which factor is crucial for a team's effectiveness according to Amy Edmondson?
Which factor is crucial for a team's effectiveness according to Amy Edmondson?
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Which of the following factors does NOT affect group cohesion?
Which of the following factors does NOT affect group cohesion?
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How does cohesion relate to team performance?
How does cohesion relate to team performance?
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How can a diverse team help overcome groupthink?
How can a diverse team help overcome groupthink?
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What is groupthink?
What is groupthink?
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What does social loafing refer to?
What does social loafing refer to?
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Which of the following is a consequence of too much cohesion in a group?
Which of the following is a consequence of too much cohesion in a group?
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What can trigger revolutionary change in a group according to the punctuated equilibrium model?
What can trigger revolutionary change in a group according to the punctuated equilibrium model?
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Which statement about the Ringelmann effect is true?
Which statement about the Ringelmann effect is true?
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What is a characteristic of self-managed teams?
What is a characteristic of self-managed teams?
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What is a primary benefit for employees in self-managed teams?
What is a primary benefit for employees in self-managed teams?
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Which of the following is NOT a typical goal of self-managed teams?
Which of the following is NOT a typical goal of self-managed teams?
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How do empowered teams operate compared to traditional teams?
How do empowered teams operate compared to traditional teams?
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What is a potential drawback of self-managed teams with unclear structures?
What is a potential drawback of self-managed teams with unclear structures?
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What characterizes an informal work group?
What characterizes an informal work group?
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During which stage of group development do members often become more authentic and argumentative?
During which stage of group development do members often become more authentic and argumentative?
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What is the primary focus during the performing stage of group development?
What is the primary focus during the performing stage of group development?
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What is the role of a leader during the norming phase?
What is the role of a leader during the norming phase?
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What happens in the adjourning phase of group development?
What happens in the adjourning phase of group development?
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What effect can getting stuck in the storming phase have on a group?
What effect can getting stuck in the storming phase have on a group?
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Which type of group has close associations that influence individual behaviors within the organization?
Which type of group has close associations that influence individual behaviors within the organization?
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What is one effective way to support members during the norming stage?
What is one effective way to support members during the norming stage?
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What should a team do if members are unsure of how to begin a project?
What should a team do if members are unsure of how to begin a project?
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How can teams address the issue of dominating personalities?
How can teams address the issue of dominating personalities?
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What is the most common team response to a member perceived as lacking ability?
What is the most common team response to a member perceived as lacking ability?
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What can be a remedy for poorly managed conflicts in teams?
What can be a remedy for poorly managed conflicts in teams?
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What potential issue can arise from team pressure to prioritize sales?
What potential issue can arise from team pressure to prioritize sales?
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Which characteristic is typical of collectivist societies?
Which characteristic is typical of collectivist societies?
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Which statement describes the concept of power distance in cultural contexts?
Which statement describes the concept of power distance in cultural contexts?
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What can be a consequence of team conflicts arising from pre-existing personality issues?
What can be a consequence of team conflicts arising from pre-existing personality issues?
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What is a defining characteristic of matrix organizations?
What is a defining characteristic of matrix organizations?
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Which of the following is a challenge specifically associated with virtual teams?
Which of the following is a challenge specifically associated with virtual teams?
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What role does the top management team play in an organization?
What role does the top management team play in an organization?
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What is one benefit of diversity within a top management team?
What is one benefit of diversity within a top management team?
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How does effective succession planning impact top management teams?
How does effective succession planning impact top management teams?
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Which statement best describes traditional manager-led teams?
Which statement best describes traditional manager-led teams?
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Which factor is crucial for the success of virtual teams?
Which factor is crucial for the success of virtual teams?
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What do effective technological aids facilitate for virtual teams?
What do effective technological aids facilitate for virtual teams?
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Study Notes
Group Dynamics
- A group is a collection of individuals who interact, where one person's actions affect others.
- Informal groups: individuals associating in ways not formally prescribed by the organization (e.g., weekend tennis players).
- Formal groups: managers, subordinates, or both, with close associations influencing individual behavior within the group.
Stages of Group Development
- Forming-Storming-Norming-Performing model (Tuckman): a four-stage map of group evolution.
- Forming stage: group members come together for the first time.
- Storming stage: participants focus less on maintaining social facades and express deeper thoughts/feelings. Arguments and differentiation from other members occurs.
- Norming stage: establishing ground rules and operating procedures, members ask for feedback, ideal time for social/team-building events.
- Performing stage: participants focus on completing work and evaluating their process.
- Adjourning stage: added later to the model, the fifth and final stage marking the end of the group's work, individuals move through developmental stages such as childhood, adolescence, and adulthood. Leaders need to move through various leadership styles.
Punctuated-Equilibrium Model
- Change within groups occurs in rapid, radical spurts rather than gradually over time.
- Groups remain stable for periods of time, making incremental changes.
- Revolutionary change occurs in brief bursts, catalyzed by crises or problems.
Cohesion
- Cohesion: the degree of camaraderie within the group.
- Factors influencing cohesion: similarity, stability, size, support (coaching and encouragement).
- Cohesion is more strongly related to performance behaviors than outcomes. Cohesive teams do the right things but might not always achieve positive results due to external constraints.
Social Loafing
- Social loafing (Ringelmann effect): individuals exert less effort when working in a group as the group size increases.
- Perception of fairness is related to social loafing. Teams viewed as fair see less social loafing.
Collective Efficacy
- Collective efficacy: a group's perception of its ability to successfully perform tasks.
- Higher when task interdependence is high (degree to which individual tasks are connected).
Team Design Characteristics
- Effective teams provide a competitive advantage by stimulating creativity from diverse experiences and perspectives.
Groups vs. Teams
- Group: collection of individuals within an organization (product divisions).
- Team: cohesive group working toward mutual goals. Each individual works towards completing the team objective. Teams differ from other groups in more focused commitment to a joint goal and mutual accountability among the members.
Team Tasks
- Production tasks: creation of a product or plan.
- Idea-generation tasks: brainstorming new directions or processes.
- Problem-solving tasks: devising action plans and making decisions.
Task Interdependence
- Pooled interdependence: team members work independently and combine efforts.
- Sequential interdependence: one person's output becomes another's input.
- Reciprocal interdependence: simultaneous work on tasks.
- Outcome interdependence: rewards depend on the performance of others.
Team Roles
- Effective teams divide tasks based on individual strengths, considering diverse cognitive styles.
- Task roles: focus on organizing work, knowledge sharing, and idea generation.
- Social roles: foster collaboration, support, and address team needs.
- Boundary-spanning roles: connect the team to the overall organization.
Types of Teams
- Task Force: addresses a specific issue or problem until resolved.
- Product Development Teams: create new products.
- Matrix Organizations: cross-functional teams involving members from different parts of the organization.
- Virtual teams: geographically dispersed teams working together.
- Top management teams: appointed by the CEO, focusing on company vision and strategy.
Team Leadership and Autonomy
- Traditional manager-led teams: managers assign work, hire/fire employees.
- Self-managed teams: members select their own leader, share responsibility, and participate in decision-making.
- Self-directed teams: members make all decisions internally about their work and leadership.
Designing Effective Teams
- Team size (2-20 members) impacts cooperation and coordination.
- Team diversity/composition (similar or varied background) is important to consider.
- Team members with complementary skills lead to successful team outcomes.
Managing Effective Teams: Team Processes
- Norms: shared expectations dictating team operations.
- Team contracts: established ground rules, goals, and roles.
- Team meetings: essential for effective communication and decision-making.
Barriers to Effective Teams
- Challenges of knowing where to begin.
- Dominating team members.
- Poor performance of some team members.
- Poorly managed team conflict.
Ethics and Teams
- Team pressure can harm companies, especially in sales teams where "sales above all else" may negatively impact customer loyalty.
National Culture and Teams
- Cultural differences impact team interactions, norms, and views.
- Collectivist cultures prioritize group relationships.
- High power distance cultures expect unequal power distribution.
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Description
Explore the concept of group dynamics and the stages of group development as outlined by Tuckman. This quiz covers both informal and formal group structures and elaborates on the phases from forming to adjourning. Test your understanding of how groups evolve and function over time.
