Group Dynamics and Development Stages
45 Questions
1 Views

Choose a study mode

Play Quiz
Study Flashcards
Spaced Repetition
Chat to Lesson

Podcast

Play an AI-generated podcast conversation about this lesson

Questions and Answers

What is the primary benefit of putting forecasters and salespeople together in a team?

  • Complete elimination of groupthink
  • Increased sales revenue immediately
  • Enhanced creativity and problem-solving capabilities (correct)
  • Prevention of personal conflicts

How do team norms contribute to team performance?

  • By ensuring clear coordination among members (correct)
  • By eliminating the influence of diversity
  • By reducing the need for meetings
  • By fostering competition within the team

What is a key aspect of effective team meetings?

  • Following the agenda while allowing personal connections (correct)
  • Keeping the meetings as long as possible
  • Starting the meeting without an agenda
  • Inviting all members of the organization

What role does psychological safety play in a team?

<p>It encourages risk-taking and open communication (C)</p> Signup and view all the answers

Why are team contracts important?

<p>They establish a set of rules and goals for the team (B)</p> Signup and view all the answers

What is the primary characteristic of the punctuated equilibrium model?

<p>Change happens in rapid, radical spurts. (A)</p> Signup and view all the answers

Which of the following is a recommended practice before a team meeting?

<p>Create and distribute an agenda beforehand (D)</p> Signup and view all the answers

Which factor is crucial for a team's effectiveness according to Amy Edmondson?

<p>Psychological safety within the team (A)</p> Signup and view all the answers

Which of the following factors does NOT affect group cohesion?

<p>Diversity of thought (B)</p> Signup and view all the answers

How does cohesion relate to team performance?

<p>It is related to performance behaviors but not always to outcomes. (B)</p> Signup and view all the answers

How can a diverse team help overcome groupthink?

<p>By bringing in various perspectives and expertise (A)</p> Signup and view all the answers

What is groupthink?

<p>Avoiding critical evaluation of favored ideas. (D)</p> Signup and view all the answers

What does social loafing refer to?

<p>Individuals exerting less effort in groups. (D)</p> Signup and view all the answers

Which of the following is a consequence of too much cohesion in a group?

<p>Reduced diversity of thought. (A)</p> Signup and view all the answers

What can trigger revolutionary change in a group according to the punctuated equilibrium model?

<p>A crisis or problem that breaks through systemic inertia. (C)</p> Signup and view all the answers

Which statement about the Ringelmann effect is true?

<p>The effort of each member decreases as the group size increases. (D)</p> Signup and view all the answers

What is a characteristic of self-managed teams?

<p>They select their own leader and may take turns in the leadership role. (B)</p> Signup and view all the answers

What is a primary benefit for employees in self-managed teams?

<p>Higher job satisfaction leading to reduced absenteeism. (B)</p> Signup and view all the answers

Which of the following is NOT a typical goal of self-managed teams?

<p>Increasing management oversight. (B)</p> Signup and view all the answers

How do empowered teams operate compared to traditional teams?

<p>They have the power to control tasks and processes needed to achieve their goals. (C)</p> Signup and view all the answers

What is a potential drawback of self-managed teams with unclear structures?

<p>Higher likelihood of conflicts among team members. (D)</p> Signup and view all the answers

What characterizes an informal work group?

<p>It is formed by individuals associated in non-official ways. (B)</p> Signup and view all the answers

During which stage of group development do members often become more authentic and argumentative?

<p>Storming (C)</p> Signup and view all the answers

What is the primary focus during the performing stage of group development?

<p>Paying attention to both task completion and methods of execution. (C)</p> Signup and view all the answers

What is the role of a leader during the norming phase?

<p>To guide the establishment of ground rules and norms. (A)</p> Signup and view all the answers

What happens in the adjourning phase of group development?

<p>The group reflects on performance and discusses learning. (B)</p> Signup and view all the answers

What effect can getting stuck in the storming phase have on a group?

<p>Reduced participation and engagement from members. (D)</p> Signup and view all the answers

Which type of group has close associations that influence individual behaviors within the organization?

<p>Formal work group (B)</p> Signup and view all the answers

What is one effective way to support members during the norming stage?

<p>Hosting social or team-building events. (C)</p> Signup and view all the answers

What should a team do if members are unsure of how to begin a project?

<p>Review the team's mission or plan for clarity (B)</p> Signup and view all the answers

How can teams address the issue of dominating personalities?

<p>Conduct a team evaluation emphasizing participation balance (C)</p> Signup and view all the answers

What is the most common team response to a member perceived as lacking ability?

<p>Provide additional training for the member (A)</p> Signup and view all the answers

What can be a remedy for poorly managed conflicts in teams?

<p>Establishing a behavioral contract between conflicting members (D)</p> Signup and view all the answers

What potential issue can arise from team pressure to prioritize sales?

<p>Pressure to engage in dishonest selling practices (C)</p> Signup and view all the answers

Which characteristic is typical of collectivist societies?

<p>Long-term commitment to the member group (A)</p> Signup and view all the answers

Which statement describes the concept of power distance in cultural contexts?

<p>Cultures with high power distance expect unequal power distributions (B)</p> Signup and view all the answers

What can be a consequence of team conflicts arising from pre-existing personality issues?

<p>Lower overall team performance (B)</p> Signup and view all the answers

What is a defining characteristic of matrix organizations?

<p>They involve individuals from different parts of the organization. (C)</p> Signup and view all the answers

Which of the following is a challenge specifically associated with virtual teams?

<p>Evaluating team performance based on visible work. (C)</p> Signup and view all the answers

What role does the top management team play in an organization?

<p>To set the company's vision and strategic direction. (B)</p> Signup and view all the answers

What is one benefit of diversity within a top management team?

<p>It enhances strategic planning and problem-solving. (C)</p> Signup and view all the answers

How does effective succession planning impact top management teams?

<p>It is essential for maintaining high performance and legacy. (A)</p> Signup and view all the answers

Which statement best describes traditional manager-led teams?

<p>The manager serves as the team leader. (A)</p> Signup and view all the answers

Which factor is crucial for the success of virtual teams?

<p>Engagement and conflict avoidance within the team. (D)</p> Signup and view all the answers

What do effective technological aids facilitate for virtual teams?

<p>Coordination and communication among team members. (A)</p> Signup and view all the answers

Flashcards

Informal Work Group

Two or more individuals who are associated with one another in ways not prescribed by the formal organization. For example, a few people in the company who get together to play tennis on the weekend.

Group

A collection of individuals who interact with each other such that one person's actions have an impact on the others.

Formal Work Group

A group made up of managers, subordinates, or both with close associations among group members that influence the behavior of individuals in the group.

Forming-Storming-Norming-Performing Model

A four-stage map of group evolution that describes the stages groups go through as they develop. These stages are forming, storming, norming, and performing.

Signup and view all the flashcards

Forming Stage

The initial stage of group development when members come together for the first time, often feeling awkward and uncertain.

Signup and view all the flashcards

Storming Stage

The second stage of group development where participants become more authentic, express their thoughts and feelings, and may experience conflict as they assert themselves.

Signup and view all the flashcards

Norming Stage

The third stage of group development where group members establish norms, define operating procedures, and set goals.

Signup and view all the flashcards

Performing Stage

The final stage of group development where participants work effectively together, focus on achieving goals, and can handle challenges as a cohesive unit.

Signup and view all the flashcards

Punctuated Equilibrium

A theory explaining that groups experience periods of stability interrupted by rapid changes, often triggered by crises. Think of it like a river flowing steadily, but a sudden storm can cause a rapid change in its course.

Signup and view all the flashcards

Group Cohesion

The degree of togetherness and camaraderie among group members.

Signup and view all the flashcards

Similarity (Cohesion)

A factor influencing group cohesion refers to the degree of similarity in values, beliefs, and interests among members. Shared interests build connections.

Signup and view all the flashcards

Stability (Cohesion)

A factor influencing group cohesion that describes a stable group environment with consistent participation and engagement over time.

Signup and view all the flashcards

Support (Cohesion)

A factor influencing group cohesion that refers to the coaching, encouragement, and support provided to group members by leaders and peers.

Signup and view all the flashcards

Satisfaction (Cohesion)

A factor influencing group cohesion that refers to the satisfaction and well-being group members experience within the group. They feel happy and valued.

Signup and view all the flashcards

Groupthink

A situation wherein group members are more concerned with maintaining harmony or pleasing others than with critically evaluating ideas and making the best decisions.

Signup and view all the flashcards

Social Loafing

A tendency for individuals to exert less effort when working in a group compared to when working alone.

Signup and view all the flashcards

Cross-Functional Teams

Teams made up of individuals from different functional areas within an organization, allowing for diverse perspectives and collaboration.

Signup and view all the flashcards

Virtual Teams

Teams where members are geographically dispersed and work remotely, often using technology to connect and collaborate.

Signup and view all the flashcards

Top Management Teams

The top leadership group of a company, appointed by the CEO, responsible for setting vision, strategy, and major decisions.

Signup and view all the flashcards

Traditional Manager-Led Teams

Teams that are led by a designated manager who serves as the leader, taking responsibility for direction and coordination.

Signup and view all the flashcards

Self-managed teams

Teams where members select their own leader, share responsibility for tasks, and have the power to make decisions.

Signup and view all the flashcards

Empowered Teams

Empowered teams hold both the responsibility and the authority to achieve their goals.

Signup and view all the flashcards

Teams with established structure

Teams that have clear tasks and a well-defined structure, leading to increased learning and reduced conflict.

Signup and view all the flashcards

Stretch Goals

Goals that are challenging but essential for the success of the business unit.

Signup and view all the flashcards

Benefits of Self-managed Teams (for employees)

Team members experience higher job satisfaction, increased self-esteem, and more growth opportunities.

Signup and view all the flashcards

Team Norms

Shared expectations about how things operate within a team or group.

Signup and view all the flashcards

Team Contracts

Formal agreements outlining team's ground rules, goals, and roles.

Signup and view all the flashcards

Team Meetings

Meetings that share information, make decisions, and build team cohesion.

Signup and view all the flashcards

Psychological Safety

The perception that taking risks in a team environment is safe and worthwhile.

Signup and view all the flashcards

Diversity in Teams

The ability of a diverse team to avoid groupthink and generate creative solutions.

Signup and view all the flashcards

Getting on the Same Page

The process of ensuring all team members are aware of and responding to the same information.

Signup and view all the flashcards

Meeting Follow-up

The steps taken after a meeting to ensure action items are completed.

Signup and view all the flashcards

Trust in Teams

The belief that taking risks within the team will have positive outcomes.

Signup and view all the flashcards

Challenges of Knowing Where to Begin

When team members struggle to get started or move forward due to unclear goals.

Signup and view all the flashcards

Dominating Team Members

Team members with strong personalities can dominate discussions, limiting others' participation.

Signup and view all the flashcards

Poor Performance of Some Team Members

When team members perform poorly due to lack of skills or motivation.

Signup and view all the flashcards

Poorly Managed Team Conflict

Conflict arises when disagreements escalate due to personal issues or past conflicts.

Signup and view all the flashcards

Ethics and Teams

Ethical considerations arise when team pressure leads to unethical behavior, compromising long-term goals.

Signup and view all the flashcards

Teams Around the Globe

Teams operating across different cultures face challenges due to varying beliefs, norms, and ways of interacting.

Signup and view all the flashcards

Collectivist Societies

Cultures emphasizing collective goals over individual achievement have stronger social ties and loyalty.

Signup and view all the flashcards

Power Distance

Countries with high power distance have a more hierarchical structure with unequal power distribution.

Signup and view all the flashcards

Study Notes

Group Dynamics

  • A group is a collection of individuals who interact, where one person's actions affect others.
  • Informal groups: individuals associating in ways not formally prescribed by the organization (e.g., weekend tennis players).
  • Formal groups: managers, subordinates, or both, with close associations influencing individual behavior within the group.

Stages of Group Development

  • Forming-Storming-Norming-Performing model (Tuckman): a four-stage map of group evolution.
  • Forming stage: group members come together for the first time.
  • Storming stage: participants focus less on maintaining social facades and express deeper thoughts/feelings. Arguments and differentiation from other members occurs.
  • Norming stage: establishing ground rules and operating procedures, members ask for feedback, ideal time for social/team-building events.
  • Performing stage: participants focus on completing work and evaluating their process.
  • Adjourning stage: added later to the model, the fifth and final stage marking the end of the group's work, individuals move through developmental stages such as childhood, adolescence, and adulthood. Leaders need to move through various leadership styles.

Punctuated-Equilibrium Model

  • Change within groups occurs in rapid, radical spurts rather than gradually over time.
  • Groups remain stable for periods of time, making incremental changes.
  • Revolutionary change occurs in brief bursts, catalyzed by crises or problems.

Cohesion

  • Cohesion: the degree of camaraderie within the group.
  • Factors influencing cohesion: similarity, stability, size, support (coaching and encouragement).
  • Cohesion is more strongly related to performance behaviors than outcomes. Cohesive teams do the right things but might not always achieve positive results due to external constraints.

Social Loafing

  • Social loafing (Ringelmann effect): individuals exert less effort when working in a group as the group size increases.
  • Perception of fairness is related to social loafing. Teams viewed as fair see less social loafing.

Collective Efficacy

  • Collective efficacy: a group's perception of its ability to successfully perform tasks.
  • Higher when task interdependence is high (degree to which individual tasks are connected).

Team Design Characteristics

  • Effective teams provide a competitive advantage by stimulating creativity from diverse experiences and perspectives.

Groups vs. Teams

  • Group: collection of individuals within an organization (product divisions).
  • Team: cohesive group working toward mutual goals. Each individual works towards completing the team objective. Teams differ from other groups in more focused commitment to a joint goal and mutual accountability among the members.

Team Tasks

  • Production tasks: creation of a product or plan.
  • Idea-generation tasks: brainstorming new directions or processes.
  • Problem-solving tasks: devising action plans and making decisions.

Task Interdependence

  • Pooled interdependence: team members work independently and combine efforts.
  • Sequential interdependence: one person's output becomes another's input.
  • Reciprocal interdependence: simultaneous work on tasks.
  • Outcome interdependence: rewards depend on the performance of others.

Team Roles

  • Effective teams divide tasks based on individual strengths, considering diverse cognitive styles.
  • Task roles: focus on organizing work, knowledge sharing, and idea generation.
  • Social roles: foster collaboration, support, and address team needs.
  • Boundary-spanning roles: connect the team to the overall organization.

Types of Teams

  • Task Force: addresses a specific issue or problem until resolved.
  • Product Development Teams: create new products.
  • Matrix Organizations: cross-functional teams involving members from different parts of the organization.
  • Virtual teams: geographically dispersed teams working together.
  • Top management teams: appointed by the CEO, focusing on company vision and strategy.

Team Leadership and Autonomy

  • Traditional manager-led teams: managers assign work, hire/fire employees.
  • Self-managed teams: members select their own leader, share responsibility, and participate in decision-making.
  • Self-directed teams: members make all decisions internally about their work and leadership.

Designing Effective Teams

  • Team size (2-20 members) impacts cooperation and coordination.
  • Team diversity/composition (similar or varied background) is important to consider.
  • Team members with complementary skills lead to successful team outcomes.

Managing Effective Teams: Team Processes

  • Norms: shared expectations dictating team operations.
  • Team contracts: established ground rules, goals, and roles.
  • Team meetings: essential for effective communication and decision-making.

Barriers to Effective Teams

  • Challenges of knowing where to begin.
  • Dominating team members.
  • Poor performance of some team members.
  • Poorly managed team conflict.

Ethics and Teams

  • Team pressure can harm companies, especially in sales teams where "sales above all else" may negatively impact customer loyalty.

National Culture and Teams

  • Cultural differences impact team interactions, norms, and views.
  • Collectivist cultures prioritize group relationships.
  • High power distance cultures expect unequal power distribution.

Studying That Suits You

Use AI to generate personalized quizzes and flashcards to suit your learning preferences.

Quiz Team

Related Documents

Group Dynamics & Team Management PDF

Description

Explore the concept of group dynamics and the stages of group development as outlined by Tuckman. This quiz covers both informal and formal group structures and elaborates on the phases from forming to adjourning. Test your understanding of how groups evolve and function over time.

More Like This

Group Dynamics Quiz
10 questions

Group Dynamics Quiz & Flashcards for Better Learning

EffectualAquamarine avatar
EffectualAquamarine
Integración en Grupos y Desarrollo Grupal
163 questions

Integración en Grupos y Desarrollo Grupal

NavigableJustice2969 avatar
NavigableJustice2969
Teamwork - Tuckman and Belbin
26 questions

Teamwork - Tuckman and Belbin

CheerfulMoldavite5961 avatar
CheerfulMoldavite5961
Team Building and Tuckman's Theory
8 questions

Team Building and Tuckman's Theory

ExcitedHarmony9717 avatar
ExcitedHarmony9717
Use Quizgecko on...
Browser
Open
Browser
Browser