24 Questions
What is the tendency for teams to choose riskier plans than individuals known as?
Risky shift
What technique involves individuals working alone to generate ideas and then coming together as a group to share and refine the ideas?
Nominal group technique
What type of team's performance is greater than the sum of individual inputs?
Work team
What is essential for understanding informal connections among individuals within groups?
Social Network Analysis (SNA)
What can hinder teamwork due to lack of clarity on purpose, authority, or leadership?
Challenges of coordination
Which type of team outperforms individuals, uses talents better, and is more flexible?
Work team
What is the tendency for teams to make decisions without critical evaluation due to the desire for harmony and conformity?
Groupthink
What type of team shares information and makes decisions to help each group member?
Work group
What is increasingly relied upon by global organizations, presenting both drawbacks and benefits?
Virtual teams
What is essential for effective teams to have in order to facilitate employee involvement?
Mutual trust
What type of team involves individuals from different functional areas within an organization?
Cross-functional team
What technique involves face-to-face discussions among team members to make decisions?
Interacting groups
What is the difference between work groups and work teams?
Work groups focus on individual goals, while work teams work collectively towards a common goal
What is the phenomenon in which the norm for consensus overrides the realistic appraisal of alternative courses of action?
Groupthink
What is the primary consideration for a manager before creating a group?
What they want to accomplish
What is the term for the pattern in which an individual or group continues a behavior despite facing negative outcomes?
Escalation of commitment
What is the impact of group decision-making on the accuracy of decisions?
Higher quality decisions due to increased diversity of views
What type of tasks reduce the requirement for groups?
Simple, routine standardized tasks
What is the drawback of larger groups in decision-making?
Increased time consumption
What is the potential consequence of group decision-making when facing ambiguous responsibility?
Escalation of commitment
What is the phenomenon in which teams start to all think alike and nobody questions the plan until afterwards?
Groupthink
What is the strength of group decision-making in terms of information pooling?
More complete information
What is the potential weakness of group decision-making in terms of conformity pressure?
Increased pressure to conform
What is the primary consideration for the size of groups in decision-making?
Task complexity
Study Notes
Team Dynamics and Decision-Making
- Engineers of the space shuttle Challenger were aware of faulty parts before launch but proceeded to avoid negative press.
- Risky shift is the tendency for teams to choose riskier plans than individuals.
- Group decision-making techniques include interacting groups, nominal group technique, brainstorming, and electronic meetings.
- Teams have become popular as they outperform individuals, use talents better, are more flexible, and facilitate employee involvement.
- A work group shares information and makes decisions to help each group member, while a work team's performance is greater than the sum of individual inputs.
- Types of teams include problem-solving teams, self-managed work teams, cross-functional teams, task forces, standing committees, and virtual teams.
- Effective teams have clear goals, competent members, mutual trust, good communication, effective negotiating skills, appropriate leadership, and supportive environments.
- Lack of clarity on purpose, authority or leadership, challenges of coordination, and lack of supportive context can hinder teamwork.
- Global organizations increasingly rely on teams, presenting both drawbacks and benefits.
- Social Network Analysis (SNA) is essential for understanding informal connections among individuals within groups.
Test your knowledge of team dynamics and decision-making with this quiz. Explore concepts such as risky shift, group decision-making techniques, types of teams, characteristics of effective teams, and the impact of teamwork in global organizations.
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