CH 3: TEAM STAGES AND DYNAMICS THEORIES AND CONFLICT MANAGEMENT
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Questions and Answers

What is the significance of understanding team dynamics and conflict management in a business environment?

  • It is unnecessary for achieving common goals.
  • It leads to conflicts among team members.
  • It helps in promoting individual goals within a team.
  • It is crucial for collaboration and achieving common objectives. (correct)

    • During which stage of team development do conflicts often arise as team members challenge tasks and leadership?

  • Norming
  • Forming
  • Storming (correct)
  • Performing

    • What characterizes the 'Norming' stage of team development according to Bruce Tuckman's model?

  • Team operates efficiently towards its goals.
  • Team consolidates around agreed norms and roles. (correct)
  • Team members reflect on accomplishments.
  • Team acquaints themselves and establishes ground rules.

    • Which stage of team development involves the team disbanding upon achieving its goals?

    <p>Adjourning</p> Signup and view all the answers

    What are some benefits of teamwork in a business environment?

    <p>Increased job satisfaction and improved organizational effectiveness</p> Signup and view all the answers

    Which stage of team development involves members acquainting themselves and establishing ground rules?

    <p>Forming</p> Signup and view all the answers

    What does the 'Performing' stage of team development entail?

    <p>Team operates efficiently towards its goals.</p> Signup and view all the answers

    In which stage of team development does the team reflect on accomplishments and lessons learned?

    <p>Adjourning</p> Signup and view all the answers

    Which stage of team development is focused on establishing ground rules and expectations?

    <p>Forming</p> Signup and view all the answers

    What is a key aspect of Belbin's Role Theory?

    <p>Emphasizes a balanced team composition with nine roles</p> Signup and view all the answers

    According to Margerison-McCann Profiles, why is a balance of different roles important in a team?

    <p>To optimize team performance with unique contributions</p> Signup and view all the answers

    Which conflict management theory views conflict as negative and advocates for avoidance and suppression?

    <p>Traditional Theory</p> Signup and view all the answers

    What is the primary focus of Jungian Theory in relation to team interactions?

    <p>Extrovert/introvert dynamics</p> Signup and view all the answers

    Which conflict management strategy involves a neutral party making a binding decision on a dispute?

    <p>Arbitration</p> Signup and view all the answers

    What is the primary purpose of workplace forums?

    <p>Enhancing communication between management and staff</p> Signup and view all the answers

    Why are effective conflict resolution skills vital for business leaders?

    <p>To promote collaboration and innovation</p> Signup and view all the answers

    What is the MTR-I Approach based on?

    <p>Team context</p> Signup and view all the answers

    Why can properly managed conflict lead to improved team dynamics and innovation?

    <p>Because it fosters collaboration and creativity</p> Signup and view all the answers

    What is the primary focus of Belbin's Role Theory?

    <p>Balancing different team roles for optimal performance</p> Signup and view all the answers

    Which conflict management theory sees conflict as inevitable and focuses on utilizing it for organizational growth?

    <p>Contemporary Theory</p> Signup and view all the answers

    What is an essential technique for effective conflict resolution skills according to the text?

    <p>Mediation and Conciliation</p> Signup and view all the answers

    In conflict management, which strategy seeks a compromise to resolve disputes amicably?

    <p>Negotiation</p> Signup and view all the answers

    Why are workplace forums different from trade unions?

    <p>They represent employee voices on work-related matters</p> Signup and view all the answers

    What is the main purpose of the MTR-I Approach in team dynamics?

    <p>Determining specific roles within a team context</p> Signup and view all the answers

    Which team development theory categorizes roles into action-oriented, cerebral-oriented, and people-oriented roles?

    <p><strong>Belbin's Role Theory</strong></p> Signup and view all the answers

    What is emphasized as a benefit of properly managed conflict by the text?

    <p><strong>Improved team dynamics</strong></p> Signup and view all the answers

    Group Consensus is best described as a decision-making process that aims to achieve:

    <p><strong>Unanimous agreement</strong> among team members</p> Signup and view all the answers

    What is a key feature of the 'Forming' stage in Bruce Tuckman's model of team development?

    <p>The team acquaints themselves and establishes ground rules</p> Signup and view all the answers

    Why is understanding team dynamics crucial in a business environment?

    <p>To foster a harmonious and productive workplace</p> Signup and view all the answers

    During which stage of team development do conflicts often emerge as team members challenge tasks and leadership?

    <p>Storming</p> Signup and view all the answers

    What is the primary focus of conflict management strategies in a business setting?

    <p>Promoting healthy resolution of disputes</p> Signup and view all the answers

    Which stage of team development involves reflecting on accomplishments and lessons learned?

    <p>Adjourning</p> Signup and view all the answers

    What characterizes teamwork according to the text?

    <p>Cohesive effort towards common objectives</p> Signup and view all the answers

    In Bruce Tuckman's model, what does the 'Norming' stage signify?

    <p>The team consolidating around agreed norms and roles</p> Signup and view all the answers

    What benefits does effective teamwork provide in a business environment?

    <p>Enhanced productivity, increased job satisfaction, and improved organizational effectiveness</p> Signup and view all the answers

    'Storming', as per Bruce Tuckman's model, involves which type of interactions among team members?

    <p>'Storming' includes potential conflicts as members challenge tasks and leadership</p> Signup and view all the answers

    Which stage of team development signifies the team operating efficiently towards its goals, with clear roles and strong leadership?

    <p>Performing</p> Signup and view all the answers

    What is the primary goal of conflict management strategies in a business setting?

    <p>To resolve conflicts amicably and constructively</p> Signup and view all the answers

    In team dynamics, what is a common benefit of teamwork as emphasized in the text?

    <p>Enhanced job satisfaction</p> Signup and view all the answers

    Which model outlines the five stages of team development from formation to dissolution, including 'Forming,' 'Storming,' 'Norming,' 'Performing,' and 'Adjourning'?

    <p>Bruce Tuckman's Model</p> Signup and view all the answers

    What key characteristic defines the 'Adjourning' stage in team development according to the text?

    <p>Disbanding upon achieving its goals</p> Signup and view all the answers

    What is a core aspect of teamwork that leads to improved organizational effectiveness?

    <p>Enhanced cooperation towards common objectives</p> Signup and view all the answers

    Which theory categorizes team roles as action-oriented, cerebral-oriented, and people-oriented roles?

    <p>Belbin's Role Theory</p> Signup and view all the answers

    'Storming' in Bruce Tuckman's model of team development primarily involves what kind of interactions among team members?

    <p>'Conflict behaviors and challenges'</p> Signup and view all the answers

    'Group Consensus' in decision-making aims to achieve which primary objective according to the text?

    <p>'Unanimous agreement'</p> Signup and view all the answers

    'MTR-I Approach' in team dynamics serves what main purpose as mentioned in the text?

    <p>'Enhancing task-related interactions'</p> Signup and view all the answers

    Which type of interactions does 'Storming' involve in Bruce Tuckman's model of team development?

    <p>Challenging tasks and leadership</p> Signup and view all the answers

    What is the main focus of the MTR-I Approach in team dynamics?

    <p>Identifying specific roles within a team</p> Signup and view all the answers

    Which characteristic best describes the 'Forming' stage in Bruce Tuckman's model of team development?

    <p>Establishing ground rules</p> Signup and view all the answers

    According to Margerison-McCann Profiles, why is a balance of different roles important in a team?

    <p>To optimize team performance</p> Signup and view all the answers

    What distinguishes workplace forums from trade unions?

    <p>Aimed at enhancing communication without collective bargaining rights</p> Signup and view all the answers

    Which conflict management strategy involves third-party facilitated discussions to help reach a mutual agreement?

    <p><em>Mediation and Conciliation</em></p> Signup and view all the answers

    How does Traditional Theory view conflict?

    <p><em>As negative</em></p> Signup and view all the answers

    'Group Consensus' primarily aims to achieve what in decision-making processes?

    <p><em>Unanimous agreement</em></p> Signup and view all the answers

    'Contemporary Theory' of conflict management focuses on harnessing conflict positively for what purpose?

    <p><em>Organizational growth</em></p> Signup and view all the answers

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