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Questions and Answers
What is the primary goal of effective communication in a school setting?
What is the ability to understand and identify the feelings of students in times of difficulty and trouble?
What is involved in conflict resolution?
What is the ability to pay close attention to a student in times of counseling, introspection, and consultation?
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What is relationship management?
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What is involved in improving social skills?
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What is respect in a school setting?
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What are interpersonal skills?
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What is the purpose of the Emotional Literacy Museum?
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What is unique about the eMotion Cards?
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What is the purpose of Biodots?
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What is the Six Seconds Emotional Intelligence Assessment used for?
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What is the purpose of The Zoo: Animal Workshop?
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What is the Face Workshop about?
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What is the goal of the Tower Building activity?
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What is the Machine Transformer activity about?
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What is the main purpose of being aware of emotions in managing behavior?
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According to Goleman, what is the first step in enhancing emotional intelligence?
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What is the primary goal of pausing before reacting to emotions?
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What is the result of controlling one's thoughts in harmony with goals and values?
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Why is it important for a teacher to be aware of a student's background or situation?
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What is one of the times when emotional intelligence is crucial?
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What is the benefit of benefiting from criticism?
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What is the main goal of enhancing emotional intelligence?
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What is the main area of exploration according to Thompson (2009)?
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What are the four dimensions of personal ecology mentioned in Honey (2001)?
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What is the primary function of people skills?
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What are the three sets of abilities that define people skills?
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What is an essential aspect of good people skills?
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According to the Portland Business Journal, what is a key aspect of people skills?
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What is the outcome of having strong people skills?
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What is the ultimate goal of people skills in a professional setting?
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What does being socially assertive enable one to do?
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What is the outcome of having a strong presence?
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What is the result of mastering communication?
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What is the outcome of sustaining lasting confidence?
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What is the characteristic of an excellent conversationalist?
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What is the benefit of having tolerance and understanding?
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What is involved in controlling anger in trying situations?
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What is the purpose of the 5 A's in improving people skills?
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Study Notes
Types of Social Skills
- Effective communication: ability to communicate effectively and share thoughts and ideas with students through group conversations, discussions, etc.
- Conflict resolution: ability to find the source of a problem and find a workable solution by weighing both sides and mediating for reconciliation
- Active listening: ability to pay close attention to a student in times of counseling, introspection, and consultation
- Empathy: ability to understand and identify the feelings of students in times of difficulty and trouble
- Relationship management: ability to maintain relationships and build key connections with school stakeholders for the student's development
- Respect: ability to know when to initiate communication and respond during interactions or in times of heated arguments and confrontations
- Problem-solving skills: ability to seek help, make effective decisions, and accept consequences to derive better solutions to the problem
- Interpersonal skills: ability to share, join activities, ask for permission, and wait for one's turn in every facet of school undertakings
Improving Social Skills
- Focus on sustaining desirable attitudes and eliminating undesirable ones through modeling, role-playing, and performance feedback mechanisms
- Be aware that emotions can drive behavior and impact people positively and negatively, and learn how to manage those emotions under pressure
- Emotions can be managed by being sensitive to one's and others' feelings, thinking before acting, controlling reactions, and benefiting from criticism
Strategies for Enhancing Emotional Intelligence
- Think about feelings: be sensitive to one's and others' feelings to come up with the right approach or response
- Pause: take a moment to stop and think before doing anything to refrain from unsound decisions
- Strive to control one's thoughts: control reactions to emotions by focusing on thoughts in harmony with goals and values
- Benefit from criticism: communicate with students, recognize and manage emotions, and increase self-awareness
Enhancing Emotional Intelligence Techniques
- Emotional Literacy Museum: a self-directed learning experience that teaches about the physiology of emotions, emotional regulation, and emotional literacy
- Mixed Emotions Cords: a deck of "tarot-like" cards with feelings and synonyms
- eMotion Cards: evocative, playful moon face illustrations of emotions
- Biodots: a simple reminder that emotions are part of our physiology
- Bingo Emotions: a classic "bingo game" played with emotions
- Feeling Faces: photos of real people and data about how survey respondents evaluated each picture
- Six Seconds Emotional Intelligence Assessment: provides feedback about the way one uses EQ and how to improve in this area
- The Zoo: Animal Workshop, Face Workshop, Machine Transformer, Tower Building, and Build Me a House: activities that teach emotional intelligence and people skills
People Skills
- Ability to effectively communicate, understand, and empathize with others
- Ability to interact with others respectfully and develop productive working relationships
- Ability to build sincerity and trust, moderate behavior, and enhance agreeableness
- Ability to tolerate and understand differences in others
- Ability to maintain an even temper, repeat and explain information, and control anger in trying situations
The 5 A's to Improve People Skills
- Acceptance: accepting the differences of others
- Appreciation: appreciating the strengths of others
- Approval: approving the efforts of others
- Admiration: admiring the achievements of others
- Attention: giving attention to others
Ten Essential People Skills to Succeed
- Being socially assertive: conserving social energy in the right ways
- Crafting a memorable presence: making connections and being well-remembered
- Mastering communication: presenting oneself and getting one's message across
- Sustaining lasting confidence: overcoming shyness, avoiding awkwardness, and getting through anxiety
- Being an excellent conversationalist: communicating and interacting with others effectively
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Description
This quiz assesses your understanding of social skills essential for teachers to build harmonious relationships with students, including effective communication and conflict resolution. It covers the types of social skills that promote a conducive learning environment.