Tamil Nadu Open University SCB-11: Beauty Care and Makeup

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Questions and Answers

Why is it important to evaluate the buyer relationship in a beauty salon?

  • To increase the price of services
  • To impress the clients with your skills
  • To make the clients feel intimidated
  • To meet the organization's needs (correct)

What might a company's code of ethics include in terms of competitors?

  • A promise to steal their customers
  • A vow to copy their business strategy
  • A commitment to not spread negative information (correct)
  • A pledge to sabotage their operations

How can a client feel in a beauty salon if not treated properly?

  • Relaxed and comfortable
  • Excited and energetic
  • Hungry and thirsty
  • Intimidated, uncomfortable or ignored (correct)

What is non-verbal communication in a beauty salon?

<p>How you look and behave in front of clients (B)</p>
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Why is it important to train reception staff in a beauty salon?

<p>To make the clients feel important (B)</p>
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How should reception staff address clients in a beauty salon?

<p>By their name (A)</p>
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What is the title of the course mentioned in the content?

<p>Short-Term Course in Beautician (D)</p>
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Who is the Professor and Director mentioned in the content?

<p>Dr. P. Thiyagarajan (A)</p>
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What is the ISBN number of the course material?

<p>978-93-95841-97-9 (C)</p>
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Where can further information on the Tamil Nadu Open University Academic Programmes be obtained?

<p>From the University Office at 577, Anna Salai, Saidapet, Chennai-600 015 (C)</p>
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Under what license is the course material made available?

<p>Creative Commons Attribution – Non Commercial Share Alike 4.0 License (C)</p>
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Who is the Content Editor and Course Coordinator of the course?

<p>R. Meenambigai (A)</p>
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What is the primary purpose of a pedicure?

<p>To remove dead skin and soften hard skin on the feet (A)</p>
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What is the origin of the word 'pedicure'?

<p>From the Latin words 'pedis' and 'cura' (C)</p>
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What is the purpose of using a pumice stone in a pedicure?

<p>To rub off dead skin cells from the bottom of the feet (A)</p>
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What is the first step in a pedicure procedure?

<p>Soaking the feet in warm water (D)</p>
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What is the purpose of exfoliation in a pedicure?

<p>To remove dead skin cells (C)</p>
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What is the primary benefit of a pedicure?

<p>To provide a relaxing and therapeutic experience (D)</p>
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What is the purpose of wrapping the Orange Wood Stick with Cotton Wool?

<p>To provide extra protection for the client's fingertips (C)</p>
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What is the result of pushing back the cuticles?

<p>The nail plate appears a little bit longer (C)</p>
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What should be removed using Cuticle Nippers?

<p>Only excess cuticle, if present (B)</p>
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What are the 'Hang Nails'?

<p>Loose bits of skin around the nail (B)</p>
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Why should you be cautious when using Cuticle Nippers?

<p>They can cause nipping injuries to the client or yourself (D)</p>
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What is the next step after preparing the first hand?

<p>Repeat the process for the second hand (C)</p>
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What is the primary function of a paddle brush with boar bristles?

<p>To brush the oils to the ends of hair strands (B)</p>
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What material are round barrel brushes typically made of?

<p>Metal (C)</p>
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What is the main benefit of using a vented brush?

<p>To blow dry hair at a quicker rate (A)</p>
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What is the primary function of a cushioned brush?

<p>To smoothen dry and unmanageable hair (A)</p>
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What is the dual function of a rattail comb?

<p>To style hair and to separate hair during cutting or styling (C)</p>
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What is a common feature of vented brushes?

<p>Spaces in between the bristles (A)</p>
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Flashcards

Why evaluate buyer relationships?

To ensure the organization's needs are met.

Code of ethics & competitors?

A commitment to honesty and fairness, refraining from spreading negative information about competitors.

How clients feel when mistreated?

They may feel intimidated, uncomfortable, or ignored.

Non-verbal communication?

It encompasses how you look and behave in front of clients.

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Why train reception staff?

To ensure clients feel valued and important, which is crucial for customer satisfaction and retention.

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How to address clients?

Address clients respectfully and formally, typically using their name.

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What is a pedicure?

A procedure to remove dead skin and soften hard skin on the feet.

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Origin of 'pedicure'?

Derived from the Latin words 'pedis' (foot) and 'cura' (care).

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Pumice stone's purpose?

To gently exfoliate and remove dead skin cells from the bottom of the feet.

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First step in pedicure?

Soaking the feet in warm water to soften the skin.

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Purpose of exfoliation?

To remove dead skin cells, revealing smoother skin.

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Primary benefit of pedicure?

To provide a relaxing and therapeutic experience, enhancing overall well-being.

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Why wrap Orange Wood Stick?

Wrapping it provides extra protection for the client's fingertips during cuticle work.

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Pushing back cuticles result?

The nail plate appears a little bit longer, enhancing the nail's appearance.

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What to remove with Nippers?

Only excess cuticle (dead skin) should be carefully removed.

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What are 'Hang Nails'?

Loose bits of skin around the nail.

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Caution with Cuticle Nippers?

They can cause nipping injuries to the client or yourself if used carelessly.

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Next step after first hand?

Repeat the process for the second hand, ensuring consistency.

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Paddle brush function?

To distribute the hair's natural oils from the scalp to the ends, promoting healthy hair.

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Round barrel brush material?

Metal is a common material for barrel brushes.

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Vented brush benefit?

To allow hot air from a blow dryer to circulate freely, drying hair faster.

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Cushioned brush function?

To smoothen dry and unmanageable hair, reducing frizz and static.

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Rattail comb's function?

To style and to separate hair during cutting or styling processes.

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Vented brushes feature?

Spaces in between the bristles to allow for airflow.

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