Podcast
Questions and Answers
What is the monthly charge for the Bronze Plan?
What is the monthly charge for the Bronze Plan?
Which type of businesses is the Bronze Plan suitable for?
Which type of businesses is the Bronze Plan suitable for?
What services are included in the Bronze Plan?
What services are included in the Bronze Plan?
How are accounts billed under the Bronze Plan?
How are accounts billed under the Bronze Plan?
Signup and view all the answers
What is the cost of general calls and questions under the monthly plan?
What is the cost of general calls and questions under the monthly plan?
Signup and view all the answers
Which plan is most suitable for a business receiving 25 calls per day?
Which plan is most suitable for a business receiving 25 calls per day?
Signup and view all the answers
What is the ticket handling cost for a business under the Platinum Plan with an average ticket order of $15.00?
What is the ticket handling cost for a business under the Platinum Plan with an average ticket order of $15.00?
Signup and view all the answers
Which plan offers free general calls and questions under both monthly and per-call plans?
Which plan offers free general calls and questions under both monthly and per-call plans?
Signup and view all the answers
If a company receives 10 calls per day, which plan should they choose based on cost-effectiveness?
If a company receives 10 calls per day, which plan should they choose based on cost-effectiveness?
Signup and view all the answers
What is the primary difference between the Gold and Platinum Plans?
What is the primary difference between the Gold and Platinum Plans?
Signup and view all the answers
What is the cost of ticket handling on the Bronze Plan for an average ticket order under $20.00?
What is the cost of ticket handling on the Bronze Plan for an average ticket order under $20.00?
Signup and view all the answers
Which of the following is NOT included in the services provided by the Bronze Plan?
Which of the following is NOT included in the services provided by the Bronze Plan?
Signup and view all the answers
What is the additional charge per call for general calls and questions on a per call plan under the Bronze Plan?
What is the additional charge per call for general calls and questions on a per call plan under the Bronze Plan?
Signup and view all the answers
Study Notes
- Better Bee Customer Service offers customized pricing plans for businesses requiring different levels of customer service support.
- Gold Plan: Designed for businesses with over 20 calls per day, includes comprehensive customer service, free monthly calls, and ticket handling starting at $0.97 per ticket.
- Platinum Plan: For businesses receiving 1-20 calls per day, offers similar comprehensive support as Gold Plan with free monthly calls and ticket handling starting at $0.97 per ticket.
- Bronze Plan: Tailored for businesses with fewer than 10 calls per day, includes basic customer service, free monthly calls, and ticket handling starting at $0.97 per ticket.
- All plans offer services like email support, complaints resolution, appointment setting, and shipping & refund handling. Pricing varies based on average ticket order.
- General calls and questions are charged $0.25 per call on per call plans.
- Accounts can be billed monthly, bi-monthly, or weekly based on client preference, with longer billing cycles for 30-day customers to build trust.
- Clients receive transparency and insights into their services with access to a comprehensive overview of inbound and outbound calls and handled tickets.
Studying That Suits You
Use AI to generate personalized quizzes and flashcards to suit your learning preferences.
Description
Learn about the tiered pricing structure at Better Bee Customer Service tailored to suit the diverse needs of businesses.
