16 Questions
Which of the following is a system deployment activity?
Making a software system available for use
What is the purpose of a system deployment plan?
To prepare a system for assembly and transfer to the customer site
Which system change-over strategy involves running the old and new system concurrently for a period?
Parallel operation
Which type of maintenance is concerned with repairing faults or errors found in day-to-day system functions?
Corrective maintenance
User training is only necessary for small and simple systems.
False
What does preventive maintenance aim to achieve?
Preventing the occurrence of errors
What is corrective maintenance?
Diagnoses and corrects errors in an operational system
Preventive maintenance often results in decreased user satisfaction.
False
Who normally initiates preventive maintenance?
IT department
Which type of maintenance makes a system easier to use by adding enhancements?
Adaptive Maintenance
What is the main objective of perfective maintenance?
To make the system more efficient, reliable, and maintainable
Which role is responsible for managing computer and network systems?
System Administrator
What is the role of systems analysts in maintenance?
To investigate and rapidly locate the source of a problem using analysis and synthesis skills
What initiates the process for handling maintenance requests in many organizations?
Maintenance requests
How does the system review committee contribute to maintenance management?
By approving maintenance requests and assigning priorities or rejecting them
List and briefly describe the FOUR (4) types of system maintenance.
Corrective Maintenance, Preventive Maintenance, Adaptive Maintenance, Perfective Maintenance
Study Notes
Types of System Maintenance
- Corrective Maintenance focuses on fixing errors in an already operational system, aiming for a return to functionality post-error diagnosis.
- Preventive Maintenance is carried out to avoid potential issues before they occur, increasing user satisfaction and reducing downtime.
- Adaptive Maintenance adds enhancements to operational systems, improving usability within the constraints of the existing system setup.
- Perfective Maintenance aims to enhance system efficiency, reliability, and maintainability, often encompassing significant changes or reengineering.
Key Aspects of System Maintenance
- System failure represents the worst-case scenario in Corrective Maintenance, necessitating swift action for recovery and error correction.
- The initiative for Preventive Maintenance typically comes from the IT department, highlighting its overlooked yet essential role.
- Adaptive Maintenance often presents more complexity than new systems development due to the existing system's limitations.
- Perfective Maintenance is most effective mid-life of a system when frequent updates can lead to decreased efficiency and increased maintenance challenges.
This quiz covers the Deployment and Maintenance section from the Systems Analysis and Design course, focusing on system changeover strategies and maintenance practices. Test your understanding of the different types of system deployment and how to effectively maintain systems post-deployment.
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