Systems Analysis and Design: Deployment and Maintenance

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Questions and Answers

Which of the following is a system deployment activity?

  • Adding new functionalities to the system
  • Implementing changes to prevent errors
  • Correcting faults in the system
  • Making a software system available for use (correct)

What is the purpose of a system deployment plan?

  • To correct faults found in the system functions
  • To prepare a system for assembly and transfer to the customer site (correct)
  • To determine the best method to replace an old system with a new one
  • To modify the system after delivery to improve performance

Which system change-over strategy involves running the old and new system concurrently for a period?

  • Direct cutover
  • Phase operation
  • Parallel operation (correct)
  • Pilot operation

Which type of maintenance is concerned with repairing faults or errors found in day-to-day system functions?

<p>Corrective maintenance (C)</p> Signup and view all the answers

User training is only necessary for small and simple systems.

<p>False (B)</p> Signup and view all the answers

What does preventive maintenance aim to achieve?

<p>Preventing the occurrence of errors (C)</p> Signup and view all the answers

What is corrective maintenance?

<p>Diagnoses and corrects errors in an operational system (B)</p> Signup and view all the answers

Preventive maintenance often results in decreased user satisfaction.

<p>False (B)</p> Signup and view all the answers

Who normally initiates preventive maintenance?

<p>IT department</p> Signup and view all the answers

Which type of maintenance makes a system easier to use by adding enhancements?

<p>Adaptive Maintenance (B)</p> Signup and view all the answers

What is the main objective of perfective maintenance?

<p>To make the system more efficient, reliable, and maintainable</p> Signup and view all the answers

Which role is responsible for managing computer and network systems?

<p>System Administrator (C)</p> Signup and view all the answers

What is the role of systems analysts in maintenance?

<p>To investigate and rapidly locate the source of a problem using analysis and synthesis skills</p> Signup and view all the answers

What initiates the process for handling maintenance requests in many organizations?

<p>Maintenance requests</p> Signup and view all the answers

How does the system review committee contribute to maintenance management?

<p>By approving maintenance requests and assigning priorities or rejecting them (A)</p> Signup and view all the answers

List and briefly describe the FOUR (4) types of system maintenance.

<p>Corrective Maintenance, Preventive Maintenance, Adaptive Maintenance, Perfective Maintenance</p> Signup and view all the answers

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Study Notes

Types of System Maintenance

  • Corrective Maintenance focuses on fixing errors in an already operational system, aiming for a return to functionality post-error diagnosis.
  • Preventive Maintenance is carried out to avoid potential issues before they occur, increasing user satisfaction and reducing downtime.
  • Adaptive Maintenance adds enhancements to operational systems, improving usability within the constraints of the existing system setup.
  • Perfective Maintenance aims to enhance system efficiency, reliability, and maintainability, often encompassing significant changes or reengineering.

Key Aspects of System Maintenance

  • System failure represents the worst-case scenario in Corrective Maintenance, necessitating swift action for recovery and error correction.
  • The initiative for Preventive Maintenance typically comes from the IT department, highlighting its overlooked yet essential role.
  • Adaptive Maintenance often presents more complexity than new systems development due to the existing system's limitations.
  • Perfective Maintenance is most effective mid-life of a system when frequent updates can lead to decreased efficiency and increased maintenance challenges.

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